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The article presents an edited extract from the book "Merging Library Service Desks: Less Is More," by K. Megan Sheffield, Susan L. Silver and Lily Todorinova. Topics of book mentioned include the University of South Florida (USF) research university in Tampa, Florida as well as its organizational, librarian and staff culture. Also noted are details of the plan and implementation of the merger including the formation of a task force and committees, meetings and brainstorming sessions.