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The sanitary emergency of the COVID-19 pandemic resulted in a push for the adoption of teleworking in both public and private sector. In the Brazilian Federal Government, such effort was supported by a national program named Management and Performance Program - PGD (Programa de Gestão e Desempenho). The PGD enabled the country's federal civil servants from the Executive to work from home and was established with three main pillars. First, it supported new ways of contracting deliverables between management and teams. They allowed work to be monitored remotely instead of the old-fashioned procedure of controlling time sheets. Second, to unleash the possibilities of such contracting, governmental units were pushed to map their main service delivery processes and transform them into tasks that could be rationally distributed to teams. Third, new digital systems registered these agreements and monitored their execution monthly. Based on the case study of the PGD, this policy paper describes the development of the PGD within the Brazilian government and indicates challenges to progress with its implementation. We conclude that the PGD might have created the needed structure for the government to step towards new ways of managing the workforce. This policy paper presented the case study of the PGD, a transformation program within the Brazilian government that enabled remote work in public service in Brazil. The PGD study case was based on documents, websites, articles, and news from the Program's implementation process. Many of the presented discussions are ongoing and aim to support practical and academic discussions on the challenges of implementing government transformation. The PGD is the Brazilian national Program that comprises legislation, digital systems, and management practices improved during the pandemic to enable teleworking in the government. Besides remote work, it can be seen as a driver for setting new work planning and monitoring practices. The PGD deman, Information and Communication Technology

Open Government Data (OGD) research has focused for a long on the adoption and usage from the perspectives of users across different contexts. The underlying rationale for this specific focus is that OGD initiatives are undertaken to further citizen engagement with OGD for value generation and innovation purposes. Conceding that usage propensity is different across individuals, it is important to understand the influence of personality traits vis-à-vis OGD adoption and usage. Given that OGD has been regarded as a sophisticated "technology"and the role of personality traits has been considered as important in the adoption and usage of "technologies"in general, therefore, the present study contributes to the extant OGD-focused literature from a novel dimension. The study invokes the adapted model of the Unified Theory of Technology Adoption and Use (UTAUT) alongside the HEXACO-100 inventory constructs for studying the relationships between the constructs with a sample of 530 respondents. The results demonstrate that higher user Openness to Experience contributes to their higher Effort and Performance Expectancy; exposure to Social Influence; an increased level of Trust; and a more positive perception of Facilitating Conditions and Information Quality. Agreeable people are more likely to voluntarily use OGD. An individual's conscientiousness improves their perception of factors related to OGD quality. Excessive emotionality leads to a more critical perception of systems and information quality issues. Our findings also attest to the moderating impact of Honesty-Humility across Information Quality-Behavioral Intention positively; Extraversion across Information Quality-Behavioral Intention negatively and Extraversion across Trust-Behavioral Intention positively. Honesty turns out to be important for considering Information Quality vis-à-vis OGD adoption and usage but whilst extroverts are concerned about Information Quality, i.e. flawless information retrieval via OGD s, Information and Communication Technology

According to open government principles, public administration should make its data available to the public to create transparency, accountability, and to facilitate participation in public decision-making. Open-Data Policies (ODPs) were developed to encourage the opening of governmental data to the public, but require collaboration and awareness from all levels of government. Gaming has proved to be successful for creating awareness. Yet the pandemic hinders in-person gameplay, and there is a need for an online game that can be played remotely. This research uses an in-person game as the starting point to develop an online collaborative digital game. The feature and design choices of the digital game are described, along with its main differences when compared to the in-person one. The essential features include interaction and discussion about open data among players, the assignment of different roles, and points awarded when making the right decision to open, partially share, or close a dataset., Information and Communication Technology

According to open government principles, public administration should make its data available to the public to create transparency, accountability, and to facilitate participation in public decision-making. Open-Data Policies (ODPs) were developed to encourage the opening of governmental data to the public, but require collaboration and awareness from all levels of government. Gaming has proved to be successful for creating awareness. Yet the pandemic hinders in-person gameplay, and there is a need for an online game that can be played remotely. This research uses an in-person game as the starting point to develop an online collaborative digital game. The feature and design choices of the digital game are described, along with its main differences when compared to the in-person one. The essential features include interaction and discussion about open data among players, the assignment of different roles, and points awarded when making the right decision to open, partially share, or close a dataset., Information and Communication Technology

The actual opening of government data is done by civil servants operating within their institutional environment. As such, the institutional environment and their behavior towards the opening of data is key to increase the quality and quantity of open data. However, few studies have analyzed the behavior of government professionals towards open data policy. The objective of this paper is to review the existing literature to find the factors that influences civil servants behaviors towards open data. To identify the drivers and barriers, a literature review was performed listing the most cited papers with "open government data"and "barriers"focusing specific at the behavioral related factors. Even with the increasing of research on the topic of open data, still most of the papers focus on user drivers and barriers rather than on provider challenges. Even less studies focus on the civil servants' individual level of factors influencing their support to the release of governmental data. Most barriers found in the literature are related to infrastructural or technical issues. Whereas some individual level behavioral barriers could be found, including culture, lack of individual incentives and misunderstanding the impact of opening data, broader discussions on social norms, lack of education and experience are still missing in the literature. This paper contributes to the need for deeper understanding of the behavioral factors that influences the civil servants to support the opening of data., Information and Communication Technology

The actual opening of government data is done by civil servants operating within their institutional environment. As such, the institutional environment and their behavior towards the opening of data is key to increase the quality and quantity of open data. However, few studies have analyzed the behavior of government professionals towards open data policy. The objective of this paper is to review the existing literature to find the factors that influences civil servants behaviors towards open data. To identify the drivers and barriers, a literature review was performed listing the most cited papers with "open government data"and "barriers"focusing specific at the behavioral related factors. Even with the increasing of research on the topic of open data, still most of the papers focus on user drivers and barriers rather than on provider challenges. Even less studies focus on the civil servants' individual level of factors influencing their support to the release of governmental data. Most barriers found in the literature are related to infrastructural or technical issues. Whereas some individual level behavioral barriers could be found, including culture, lack of individual incentives and misunderstanding the impact of opening data, broader discussions on social norms, lack of education and experience are still missing in the literature. This paper contributes to the need for deeper understanding of the behavioral factors that influences the civil servants to support the opening of data., Information and Communication Technology

Developing open government by local government is cumbersome. Many local governments have no policies or are struggling to develop policies enabling to create value from open data. Policy-making is challenging due to the wicked nature of many policy problems, unclear objectives, and the involvement of diverse stakeholders. At the same time governments are opening their policy-making processes for participation by citizens and private companies. The goal of this paper is to present the structure of a game to increase the understanding of open-data policies by local governments. Open Data Policies are aimed at making public data available to be accessed and used by civil society. The game participants can experience the implications of various policies. This should help them to developed better policies., Information and Communication Technology, Organisation and Governance

Open government is a trend of public administration that strengthens the relationship between governments and the public. In open government, the opening of data is the mean to make governmental information accessible for citizens, firms, NGO's and other public bodies. However, one of the challenges is still to get national and local governments to open their data for use. There exist already national governmental policies for open data and research has been developed to support policies and to understand its effects. Opening by default requires that politicians and public servants change their behaviour towards the opening of data. The objective of the present research is to present how games can be used to change the behaviour of local government's civil servants towards providing and using open data to improve the public policies with which they work (overcome cultural resistance against opening data). Therefore, the engagement of civil servants in open data usage will be experimented through games with various interactions forms. Evaluation of what works (and what does not work) will be registered to produce new inputs on how to use gaming exercises on public policies in general and for local Open Data Policies specifically., Information and Communication Technology

Developing open government by local government is cumbersome. Many local governments have no policies or are struggling to develop policies enabling to create value from open data. Policy-making is challenging due to the wicked nature of many policy problems, unclear objectives, and the involvement of diverse stakeholders. At the same time governments are opening their policy-making processes for participation by citizens and private companies. The goal of this paper is to present the structure of a game to increase the understanding of open-data policies by local governments. Open Data Policies are aimed at making public data available to be accessed and used by civil society. The game participants can experience the implications of various policies. This should help them to developed better policies., Information and Communication Technology, Organisation & Governance

Open government is a trend of public administration that strengthens the relationship between governments and the public. In open government, the opening of data is the mean to make governmental information accessible for citizens, firms, NGO's and other public bodies. However, one of the challenges is still to get national and local governments to open their data for use. There exist already national governmental policies for open data and research has been developed to support policies and to understand its effects. Opening by default requires that politicians and public servants change their behaviour towards the opening of data. The objective of the present research is to present how games can be used to change the behaviour of local government's civil servants towards providing and using open data to improve the public policies with which they work (overcome cultural resistance against opening data). Therefore, the engagement of civil servants in open data usage will be experimented through games with various interactions forms. Evaluation of what works (and what does not work) will be registered to produce new inputs on how to use gaming exercises on public policies in general and for local Open Data Policies specifically., Information and Communication Technology