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The article presents the author's views on the requirement of measuring the services offered in libraries for analyzing the experience of users using it. It further presents suggestions for monitoring the service includes analyzing the efficacy of the easy-to-collect and measure technique, data should be focused on supporting the libraries to act on the information and providing a wide range of bibliographic data and the transactional data to its users.

The article discusses the challenges of shifting library services and library systems to mobile technology. The discussion focuses on creating website pages or mobile apps (application software) that are based on the principles of simplicity and user-generated interaction data. The article notes libraries should take a creative approach to inventing information-sharing experiences for mobile device users.

The article reports on the role that open source library management systems (LMS) can play in helping libraries increase their levels of efficiency and in developing new methods of resource procurement. In the article the author offers his opinions on the benefits, including lower costs, no vendor lock-ins, and increased adaptation and innovation, that are associated with implementing open source library management systems.