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Trust in online digital news has become a significant concern affecting social cohesion in China. Under the framework of folk theories, we interviewed urban and rural residents’ perceptions and imaginations of digital news credibility in China’s digital journalism environment. The study finds that digital media giants in China are utilised by both urban and rural residents. Regarding the behaviour of news avoidance, scepticism of digital news accounts for only a tiny fraction of the reasons held by news avoiders. Chinese urban and rural residents have similar perceptions about the impact of news forms, quality of information, and individual stances on digital news, while rural residents show uncertainty about the transparency of news production, which may be related to their education level and media literacy. The relationship between recommendation algorithms and news trust is overlooked by respondents. In addition, news seekers are more likely to display herd behaviours, which may mislead their judgment of news credibility. News avoiders may refuse to consume news because of their distaste for China’s digital news atmosphere, such as the ubiquity of unpleasant emotions, preconceived opinions, and attention-grabbing clickbait headlines.

This article examines how journalists at two prominent news organizations have aimed to portray trustworthy digital reporting of marginalized communities. The case study draws on the concepts of engagement and trust as a resource to evaluate journalists’ articles and the related audience comments on The New York Times and The Washington Post digital sites. This study analyzed the digital news articles and audience comments in 2012 and the latter half of 2022 during the rapid expansion of mobile audiences and American readers’ declining trust in newspapers. As this study discovered, journalists at the two legacy organizations have portrayed novel forms of reporting relating to fresh notions of enhancing readers’ trust as well as elements of transparency and interactivity in the news. They have represented trustworthy journalism based on an inclusive approach and personalized depictions of marginalized communities’ experiences to appeal to readers increasingly using mobile devices. Although the journalists’ stories attracted some toxic tweets, their articles also encouraged digital subscribers’ loyalty and enthusiasm to help solve the reported problems affecting marginalized communities. This study indicates the possibilities of fostering trustworthy interactions among journalists and engaged subscribers in digital news spaces.

This study analyzes e-commerce strategies in Spanish active digital news outlets comprehensively based on a 2021 census. Out of the 2,862 outlets, 11.8% (or 337) incorporated some form of e-commerce, with a higher prevalence observed among legacy media than among digital-native outlets. The study also revealed that e-commerce was more prevalent among outlets with national coverage and specialized subject matters. A detailed examination of 34 high-reach outlets, including 25 legacy and nine digital-native news outlets, found that both types employed on-site sales and affiliate marketing. However, legacy media exclusively engaged in promotional editorial collections, merchandise, tickets, and travel sales. The study highlights that while some outlets are diversifying revenue streams, most still rely primarily on traditional income sources such as advertising and subscriptions. This reliance poses a risk as these conventional streams are becoming less dependable. Furthermore, the increasing move towards market-oriented journalism raises concerns about a shift from the democratic role of news media to a more consumerist model.

This study explores the potential of cross-publisher bundled offers as a strategy for increasing subscription sales in digital journalism. While innovative forms of bundling are an integral part of media distribution in music (e.g., Spotify) and film (e.g., Netflix), their adoption in digital journalism has been limited, despite research showing that bundled access to products can increase consumers’ willingness to pay, especially in younger target groups. Against this background, we conduct a choice-based conjoint analysis using data from a representative survey of the German online population (n = 1,542). Results show that bundling digital journalism has the potential to raise publisher revenues and subscription sales in digital markets. In particular, they highlight that a comprehensive, cross-publisher bundled offer, available at a fixed monthly rate, has the potential to stimulate digital journalism sales among different consumer groups in a relatively balanced way, including those who are typically more reluctant towards journalism. These findings align with the principles of information goods economics, which posit that maximising the size of digital content bundles often tends to be the most profitable distribution strategy. However, it is crucial to examine these findings in the context of the potential negative effects associated with this emerging business model in digital journalism, such as the cannibalisation of print subscriptions, diminished brand identification, and a possible imbalanced distribution of revenues.

This article argues that the growing variety of new journalistic organizations and their diversification beyond the traditional newsroom may offer a deeper and broader understanding of change and innovation within journalism. Newly emerging organizations play a multifaceted role in journalism: They are both drivers and results of change; they serve as indicators of the ways in which the structures of journalism and its production processes are evolving; they reveal industry trends early on and enable longitudinal research. Despite the emergence of non-traditional organizations in journalism, existing studies on these new entities remain fragmented and have yet to coalesce into a sustained research program. Against this background, this conceptual article aims to contribute to the ongoing theoretical progress in journalism studies in three ways. First, it identifies key factors of why organizational innovations happen. Second, it systemizes recent studies exemplifying the plurality of new organizations in journalism according to different levels from organization studies, including the field level, the level of organizational populations, and the level of the single organization. Finally, the article proposes a research agenda for establishing “organizations as innovations” as a novel conceptual lens for understanding change and innovation in journalism studies.

Media organizations operate in a rivalry-charged ecosystem nowadays, as a consequence of emerging patterns of news production, distribution, and consumption. Furthermore, the growing of public social media manifestations and the arrival of digital journalism require new professional roles, responsibilities, and skills inside the media industry. In this context, Faculties of Communication need to equip students with the digital competencies that are relevant to new media outlets and journalistic work. Based on this approach, the main objective of this study is to answer the following questions: What does the literature suggest about the digital skills that new professional profiles should acquire in the field of journalism? Which dimensions of digital competence are gaining visibility and which dimensions are being neglected? To answer the scientific objectives, a systematic review has been carried out following the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) statement. The application of the two models of digital competence, Bloom’s taxonomy (1956), and digital competence in education (Redecker, 2017), serves as a framework in two ways: to determine the level of digital competence development, and to identify the dimensions on which greater emphasis is being placed. The results show a lack of studies linked to key aspects of digital competence, especially those related to personal growth, emotional state (Redecker, 2017), and the development of a deep level of acquisition of this competence (Bloom, 1956). This article proposes to reflect on whether we want to train professionals according to the model demanded by the media outlets nowadays, or whether we prefer to train communication professionals with a deep level of digital competence, since they are able to respond to the future and changing needs of the 21st century.

In the wake of the news industry’s digitization, novel organizations that differ considerably from traditional media firms in terms of their functional roles and organizational practices of media work are emerging. One new type is the field repair organization, which is characterized by supporting high-quality media work to compensate for the deficits (such as those which come from cost savings and layoffs) which have become apparent in legacy media today. From a practice-theoretical research perspective and based on semi-structured interviews, virtual field observations, and document analysis, we have conducted a single case study on Science Media Center Germany (SMC), a unique non-profit news start-up launched in 2016 in Cologne, Germany. Our findings show that, in addition to field repair activities, SMC aims to facilitate progress and innovation in the field, which we refer to as field advancement. This helps to uncover emerging needs and anticipates problems before they intensify or even occur, proactively providing products and tools for future journalism. This article contributes to our understanding of novel media organizations with distinct functions in the news industry, allowing for advancements in theory on media work and the organization of journalism in times of digital upheaval.

This article explores audience perceptions of different types of disinformation, and the actions that users take to combat them, in three Spanish-speaking countries: Argentina, Chile, and Spain. Quantitative data from the Digital News Report (2018 and 2019), based on a survey of more than 2000 digital users from each country was used for the analysis. Results show remarkable similarities among the three countries, and how digital users identically ranked the types of problematic information that concerned them most. Survey participants were most concerned by stories where facts are spun or twisted to push a particular agenda, followed by, those that are completely made up for political or commercial reasons, and finally, they were least concerned by poor journalism (factual mistakes, dumbed-down stories, misleading headlines/clickbait). A general index of “Concern about disinformation” was constructed using several sociodemographic variables that might influence the perception. It showed that the phenomenon is higher among women, older users, those particularly interested in political news, and among left-wingers. Several measures are employed by users to avoid disinformation, such as checking a number of different sources to see whether a news story is reported in the same way, relying on the reputation of the news company, and/or deciding not to share a news story due to doubts regarding its accuracy. This article concludes that the perceived relevance of different types of problematic information, and preventive actions, are not homogeneous among different population segments.

Digital-native news organizations have grown steadily in Spain since the mid-1990s and they have become established as a major force in the media market. Paradoxically, their biggest expansion coincided with the Great Recession (2008–2014). In fact, their numbers increased most during 2012–2013, when traditional media were cutting staff in response to the economic crisis, and unemployment rates in the media sector as a whole hit their peak. However, these digital-native news startups have yet to prove their sustainability and stability. This study uses our own database of 3,862 native and non-native digital news outlets in Spain and the Reuters Institute Digital News Report to analyze a number of characteristics of these media, such as the percentage that have gone inactive, the relative popularity of legacy brands vs. digital natives, multi-platform synergies, content subject matter, geographical location, ownership, and funding sources. Based on these quantitative parameters, this study reviews the structural strengths and weaknesses of digital-native media in the Spanish news market. Taking into account these findings, we conclude that the surge in digital-native news media observed in Spain during the Great Recession followed the pattern of creative destruction described by several economists.

Digital native news media are becoming a blooming phenomenon, expanding globally. Up until now, however, the scholar community has paid little attention to online-born media, compared to the high interest devoted to the legacy media brands. Drawing upon the extant literature on this emerging topic, this editorial summarizes the empirical and theoretical contributions of the thematic issue entitled “Digital Native News Media: Trends and Challenges.” The author highlights that the studies selected for this thematic issue not only explore the innovative characteristics and opportunities of digital native media in thirty countries, but also provide a cautionary tale about their structural problems and limitations.

Customer relationships are an important pillar of a business model (Osterwalder & Pigneur, 2010). For years, though, news media has not invested much effort into nurturing rich connections with their consumers and, consequently, neglected the promotion of a participatory culture that could bring benefits for all involved (Neuberger & Nuernbergk, 2010; Rosen, 2006). Vanishing advertising revenue and changing habits of news consumption on the Internet create a situation for changing that situation—especially when considering journalism as a service (Jarvis, 2014). Therefore, this article employs multiple case-study research to analyze and compare how four digital news natives from different countries (The Correspondent from the Netherlands, eldiario.es from Spain, Mediapart from France, and the Brazilian branch of The Intercept) are creating more meaningful connections with their audiences in order to sustain their businesses. We found out that all cases resort in varying degrees to the ideology of journalism, personification, transparency, impactful content, and community as motivations to attract members, while at the same time refraining from advertising becomes a guarantee of independence. Social media is losing ground, as companies use their own platforms and channels, such as emails, to develop routines that take member participation into account in different levels—from intermediate to maximal—though customization is still limited. The challenge for online-born news companies is to manage so many variables while taking into consideration feedback from their sustainable base of members.

In recent years, the accountability practices of digital journalism have gone from constituting an intimate and self-regulatory system of journalistic culture to a complex process that is increasingly external and open to the public (Fengler, Eberwein, Mazzoleni, Porlezza, & Russ-Mohl, 2014; Suárez-Villegas, Rodríguez-Martínez, Mauri-Ríos, & López-Meri, 2017). In this context, values and goals may remain diverse, arguably linked to idiosyncratic elements which often open a gap between traditional and more contemporary newsroom models. Following a qualitative approach, this study examines online media accountability instruments from a functional perspective, dividing its influence in three temporal phases of news production (Heikkilä et al., 2012). In this way, instruments that hold journalists responsible for their work are explored in four leading online news media from Spain: two digital native outlets (Eldiario.es and ElConfidencial.com) and two legacy outlets (ElPais.com and ElMundo.es). In addition to this observation, in-depth interviews are conducted with staff members in charge of audience management to explore the inner routines and protocols that determine the efficacy of such aspirations. Our work reveals the preponderant role of instruments focused on the actor and production transparency that the studied media implement to fulfill their responsibility, especially when compared with the weakened self-regulation instruments. The answers of the interviewees stress the difficulties they face in managing participatory forms of accountability and disclose tensions between different strategies, as well as other structural factors that are discussed as essential for the consolidation of these deontological initiatives.

This article reflects on the conceptualisation and practise of journalism in European digital native media. The way news is produced and consumed in the digital era knocks down the boundaries that once divided professionals, citizens, and activists. At the same time, significant changes highlighted in recent studies call for a new theoretical and practical approach that goes beyond the dominant perspective of technological determinism. In relation with previous research, we have selected innovative digital media platforms (De Correspondent, Heidi.news, Eldiario.es, IlPost, Mediapart, and Observador), and we have analysed the types of journalism they set out to produce, as gleaned from their public-facing communications and interviews with the platforms’ founders and editors, comparing their stated goals with the journalism they produce and, lastly, we commented on changes in journalism. Digital native media explore renewed fields for journalism. The present analysis allows identifying the emergence of a series of trends in digital native media, which show a coexistence of traditional and new principles. Beyond the technological impact, the new media respond to the needs of society by incorporating the citizen as a reason for its purpose and as a collaborator in production processes. On the other hand, new players and an updated role of journalists come into play with innovative proposals designed for the current multiplatform and mobile scenario.

This article explores the role of peripheral actors in the production and circulation of journalism through the case study of a North American not-for-profit digital-born journalism organization, The Conversation Canada. Much of the research on peripheral actors has examined individual actors, focusing on questions of identity such as who is a journalist as opposed to emergent and complex institutions with multiple interventions in a time of field transition. Our study explores the role of what we term a ‘complex peripheral actor,’ a journalism actor that may operate across individual, organizational, and network levels, and is active across multiple domains of the journalistic process, including production, publication, and dissemination. This lens is relevant to the North American journalism landscape as digitalization has seen increasing interest in and growth of complex and contested peripheral actors, such as Google, Facebook, and Apple News. Results of this case study point to increasing recognition of The Conversation Canada as a legitimate journalism actor indicated by growing demand for its content from legacy journalism organizations experiencing increasing market pressures in Canada, in addition to demand from a growing number of peripheral journalism actors. We argue that complex peripheral actors are benefitting from changes occurring across the media landscape from economic decline to demand for free journalism content, as well as the proliferation of multiple journalisms.

This essay considers how social actors in news have come to shape the contours of news and journalism and what these changes may suggest for other industries. It looks more specifically at the question of who does journalism and news and what that may signal for power dependencies, status, and norms formation. It examines how authors who contributed to this thematic issue define who gets to decide what is news and journalism, what forms of power are exerted amongst groups, who gets to claim status, and how norms and epistemologies are formed. Ultimately, this essay illustrates how conformity to groups and organizations varies with the investments that these social actors have to core and more peripheral journalism and media groups.

This article focuses on news journalism, social media platforms and power, and key implications for epistemology. The conceptual framework presented is intended to inspire and guide future studies relating to the emerging sub-field of journalism research that we refer to as “Epistemologies of Digital Journalism”. The article discusses the dependencies between news media and social media platforms (non-proprietary to the news media). The authority and democratic role of news journalism pivot on claims that it regularly provides accurate and verified public knowledge. However, how are the epistemic claims of news journalism and the practices of justifications affected by news journalism’s increased dependency on social media platforms? This is the overall question discussed in this article. It focuses on the intricate power dependencies between news media and social media platforms and proceeds to discuss implications for epistemology. It presents a three-fold approach differentiating between (1) articulated knowledge and truth claims, (2) justification in the journalism practices and (3) the acceptance/rejections of knowledge claims in audience activities. This approach facilitates a systematic analysis of how diverse aspects of epistemology interrelate with, and are sometimes conditioned by, the transformations of news and social media.

Mobility and location-awareness are pervasive and foundational elements of contemporary communication systems, and a descriptive term to synthesize them, “locative media”, has gained widespread use throughout mobile media and communication research. That label of “locative media”, though, usually gets defined ad hoc and used in many different ways to express a variety of related ideas. Locative features of digital media increasingly have changed from visible location-driven aspects of user interfaces, such as check-in features and location badges, toward more inconspicuous ways of relating to location through automated backend processes. In turn, locative features—whether in journalism or other formats and content types—are now increasingly algorithmic and hidden “under the hood”, so to speak. Part of the problem with existing classifications or typologies in this field is that they do not take into account this practical shift and the rapid development of locative media in many new directions, intertwining ubiquitous digital integration with heterogeneous content distinctions and divergences. Existing definitions and typologies tend to be based on dated practices of use and initial versions of applications that have changed significantly since inception. To illustrate, this article identifies three emerging areas within digital journalism and mobile media practice that call for further research into the locative dimensions of journalism: the situational turn in news consumption research, platform-specific vis-a-vis platform-agnostic mobile news production, and personalised news.

Digital journalism studies have done little in terms of studying longitudinally the interrelationships between emerging technology and convergent news practices. This study addresses that void by using a sensemaking approach to examine how emerging technology was appropriated and enacted in the convergent news activities of newsworkers, and how they made sense of the emerging technologies over two and a half years. Our study analyzes two newsrooms in Singapore: 1) a digital-first legacy newspaper, and 2) an independent digital-only news startup. This article employs the Infotendencias Group’s (2012) analytical framework and its four dimensions of news convergence: i) business, ii) professional, iii) technological, and iv) contents. Additionally, it proposes and employs a fifth dimension: v) audience-centric engagement. The fifth dimension is based on the concept of “measurable journalism” (Carlson, 2018), analyzing how its actors influence the relationship between newsrooms and their audiences. This study builds on two rounds of in-depth interviews conducted from end-2015 to mid-2016, and again in 2018. Our findings show that audience-centric-engagement practices are observed in all four dimensions of convergent news activities of each news organization, and leads to three main conclusions: 1) the growing significance of audience-centric engagement, 2) an emergence of a collaboration culture, and 3) the salience of platform counterbalancing.

The network society is moving into some sort of middle age, or has at least normalized into the daily set of expectations people have for how they live their lives, not to mention consume news and information. In their adolescence, the technological and temporal affordances that have come with these new digital technologies were supposed to make the world better, or least they could have. There was much we did not foresee, such as the way that this brave new world would turn journalism into distributed content, not only taking away news organizations’ gatekeeping power but also their business model. This is indeed a midlife crisis. The present moment provides a vantage point for stocktaking and the mix of awe, nostalgia, and ruefulness that comes with maturity.