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This study evaluates the service quality of special libraries in Kerala, India. A modified SERVQUAL questionnaire was used to collect data from a sample of 800 library users. The analysis revealed that the service quality of the libraries is not up to the expectations of their users. The users have high expectations but they perceived low. The libraries have to update their resources and services regularly in order to meet the changing needs of their users. Proper user orientation programs need to be conducted. The study results suggest the elements to be improved for enhancing the service quality of special libraries in India. [ABSTRACT FROM AUTHOR]

With the rising demand of the new users about technological assistance, the libraries need to change their traditional way of functioning. The present generation is very much attracted towards social networking sites (SNS). It is obvious for the libraries and information centres to tap the opportunity and provide services to the users by using SNS. Since these sites provide quick and free access, the libraries can make good use of it. The present study attempts to find out the awareness of the librarians of management institutions towards SNS and explores how much they are using it. The study highlights that the librarians are much aware of SNS and are using them for their personal and professional purpose, but on the same hand fails to use the SNS in their libraries. [ABSTRACT FROM AUTHOR]

Major aim of any university library is to support teaching, learning and research activities of its parent institutions, university library must therefore make sure that their resources are fine use of by its users. The study has been conducted to know the available information sources in the Karnataka university library and its usage pattern among the research scholars in different faculties in several Departments of the University. The study shows that how the usage of the information resources changing from print to e-resources and more users are eager to use electronic resources. For this study hypothesis was set and various statistical methods like chi-square test, etc., were used. [ABSTRACT FROM AUTHOR]

Electronic information sources are computer-based information sources. There are several forms and types of electronic resources which are available on the internet. Some of the popular ones that are gaining ground are the electronic journals, standards, technical specifications, reports, patents, full-text articles, trade reports, and hosts of other document sources. This paper presents the findings of a survey about the awareness and use of electronic resources by medical students available in the medical institute libraries. The subjects chosen for this study were faculty members and medical students of Sher-E-Kashmir Institute of Medical Science (SKIMS), Jammu and Kashmir, India. For evaluating study questions and data collection, the questionnaire was distributed to a random sample of 300 faculty members, MD/MS (i.e., PG) and MBB final year (i.e., UG) students. The results of this survey are presented and discussed in this paper. [ABSTRACT FROM AUTHOR]

This study examines the use of collections and services at Dr B.R. Ambedkar NIT Central Library, Jalandhar. Well-structured 196 questionnaires were distributed among NIT Central Library users during the academic session 2010-11, to find out information seeking behaviour of the users. Out of them, 178 filled questionnaires were received, and 170 (95.51 %) were found fit for analysis. This study demonstrates and elaborates various aspects of the use of collections and services, purpose of visit to the library by the user, adequacy of library hours, infrastructure facilities and use of internet information resources. The paper also identifies the levels of use of various services provided, access of online database services, database search techniques, and users' awareness about different types of library network. It highlights satisfaction with overall functioning of the library. Suggestions have been given to make the collections and services more beneficial for the academic community of the technical institutes. [ABSTRACT FROM AUTHOR]

Public libraries are essential since they improve literacy, stimulate imagination and expand personal horizons. They also inform and empower citizens, enable access to a common cultural heritage and support education at all levels. Also, a positive relationship is observed between public library and literacy level, which in turn, contributes to increase in economic productivity. Extensive studies were undertaken to study the role of public libraries in information society, value of services offered and use of the resources. Assessing the effectiveness of libraries is the order of the day. In order to keep up with the current trends, libraries must constantly evaluate its functions. Evaluating through user perspective is result based. Because users are the ultimate beneficiaries and can suggest effective measures to improve the existing facilities in libraries. This study evaluates library services and gives suggestions for the improvement of district central libraries in Tamilnadu, India. [ABSTRACT FROM AUTHOR]

Till 1970s, Indian libraries were mainly dependent upon their own resources to meet their users' information needs. Then came an era of computerisation where libraries started working in a collaborative manner being connected through networks or consortia to utilise the resources of participating libraries also. Now cloud computing is emerging as a new technology which is becoming popular for scholarly communications in different types of organisations, particularly in corporate organisations. In this context, the article reviews how far cloud computing is suitable in libraries and the extent to which its applications and services can be used. The authors believe that India is self-sufficient now as it has the adequate technology and skills to bridge the digital divide. The cloud computing model would enable libraries to maintain better control over the applications and the data stores containing sensitive, private information. In addition, it helps the users to maintain their personalised information. Infrastructure virtualisation and cloud computing are becoming attractive choices being challenged by growth in the size of collection, new formats and dynamic usage. Hence, it is high time for the libraries to focus and avail the advantages of cloud computing to offer user-centered multi-level services to enable them to achieve greater level of satisfaction. [ABSTRACT FROM AUTHOR]

The introduction of digital information resources on Internet has revolutionised the academic world. The Internet is paving way for a great leap in the field of higher education and research. This paper is an attempt to investigate the use of Internet resources by the academic community of the Sri Venkateswara University (SVU), Tirupati. For this purpose a survey was carried out using questionnaire tool. The results show that users from all branches of science are making use of Internet resources better than social sciences and humanities. Providing training to its users at the beginning of each semester will improve its use and reduce the problems faced by the library users. The paper highlighted the various problems and issues involved in handling digital library and has given suggestions to improve the library services to meet the demands of the users. [ABSTRACT FROM AUTHOR]