1. AI Is Coming for India's Famous Tech Hub.
- Author
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Mandavia, Megha
- Subjects
- *
ARTIFICIAL intelligence , *INFORMATION technology , *EMERGING markets - Abstract
India's technology outsourcing industry is being disrupted by artificial intelligence (AI), which could result in the loss of many jobs. While Indian outsourcing companies are incorporating AI into their operations, it may not save low-end tasks such as call centers. The impact of AI extends beyond India, as the industry employs 5.4 million people and contributes 8% to the country's economy. U.S. companies may stop using Indian outsourcing businesses if they do not automate their operations. The industry is already becoming less labor-intensive, and AI could accelerate this trend. However, industry executives remain optimistic that AI tools will create new businesses. [Extracted from the article]
- Published
- 2024