10 results on '"Duan, Yucong"'
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2. Appreciation vs. apology: Research on the influence mechanism of chatbot service recovery based on politeness theory
3. What are the obstacles in the way to “avoid landmines”? Influence of electronic word-of-mouth dispersion on order decision from the self-construal perspective
4. Effects of different service failure types and recovery strategies on the consumer response mechanism of chatbots
5. Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention
6. Anomaly detection in laser metal deposition with photodiode-based melt pool monitoring system
7. Effect of Substrate Orientation on Crystal Growth in Selective Electron Beam Melting of Nickel-based Superalloy
8. Building trust/distrust relationships on signed social service network through privacy-aware link prediction process
9. Data Privacy Protection for Edge Computing of Smart City in a DIKW Architecture
10. Toward service selection for workflow reconfiguration:An interface-based computing solution
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