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PurposeThe purpose of this paper is to examine when and how organizations build big data analytics capability (BDAC) to improve supply chain agility (SCA) and gain competitive advantage.Design/methodology/approachThe authors grounded the theoretical framework in two perspectives: the dynamic capabilities view and contingency theory. To test the research hypotheses, the authors gathered 173 usable responses using a pre-tested questionnaire.FindingsThe results suggest that BDAC has a positive and significant effect on SCA and competitive advantage. Further, the results support the hypothesis that organizational flexibility (OF) has a positive and significant moderation effect on the path joining BDAC and SCA. However, contrary to the belief, the authors found no support for the moderation effect of OF on the path joining BDAC and competitive advantage.Originality/valueThe study makes some useful contributions to the literature on BDAC, SCA, OF, and competitive advantage. Moreover, the results may further motivate future scholars to replicate the findings using longitudinal data.

PurposeWith considerable international awareness of circular economy (CE), the purpose of this paper is to propose a theoretical framework, informed by institutional theory and upper echelon theory (UET), to explain how top management commitment (TMC) mediates the relationship between external pressures and supplier relationship management (SRM) practices for CE.Design/methodology/approachThe authors test the hypotheses using cross-sectional data gathered using a survey of companies involved in sustainability practices.FindingsThe results of the hierarchical regression and mediating regression analyses suggest that TMC positively mediates the effect of external institutional pressures on SRM.Originality/valueThe authors advance existing theory by integrating institutional theory and UET to explain SRM practices in sustainable supply networks. Furthermore, the authors offer guidance to managers who would like to engage in leveraging SRM in sustainable supply networks and outline future research directions.

Purpose Production planning and resource allocation are ongoing issues that organisations face on a day-to-day basis. The purpose of this paper is to address these issues by developing a dynamic performance measurement system (DPMS) to effectively re-deploy manufacturing resources, thus enhancing the decision-making process in optimising performance output. The study also explores the development of dynamic capabilities through exploitation of the organisational tacit knowledge. Design/methodology/approach The study was conducted using six-stage action research for developing DPMS with real-time control of independent variables on the production lines to study the impact. The DPMS was developed using a hybrid approach of discrete event simulation and system dynamics by using the historical as well as live data from the action case organisation. Findings Through the development of DPMS and by combining the explicit and tacit knowledge, this study demonstrated an understanding of using cause and effect analysis in manufacturing systems to predict performance. Such a DPMS creates agility in decision making and significantly enhances the decision-making process under uncertainty. The research also explored how the resources can be developed and maintained into dynamic capabilities to sustain competitive advantage. Research limitations/implications The present study provides a starting-point for further research in other manufacturing organisations to generalise findings. Originality/value The originality of the DPMS model comes from the approach used to build the cause and effect analysis by exploiting the tacit knowledge and making it dynamic by adding modelling capabilities. Originality also comes from the hybrid approach used in developing the DPMS.

Purpose A shortage of skills is recognized as a major source of risk in supply chain networks. This study uses two independent organizational theories to explain how to build applicable skills for continuous availability of appropriate supply chain talents. The purpose of this paper is to propose an integrated framework that links human agency theory, social capital theory and supply chain skill. Design/methodology/approach This framework is analyzed in third party logistics (3PL) organizations by confirmatory factor analysis and tested using a survey. After pre-testing by six academics and six practitioners, and following the total design method, the data were collected from 183 3PL organizations in India. Data were checked to ensure no non-response bias. Research hypotheses were tested using WarpPLS-structural equation modeling. Findings A primary finding offers guidance to 3PL managers. Their driving role and mediating role of access to information and access to resources facilitate building supply chain skill. Leaders who invest in library, acquiring e-resources, offer financial support and create trust among employees are enablers of building supply chain skill. Originality/value This study classified 14 supply chain skills into three categories as: managerial skill, quantitative skill and supply chain core skill. The study could be extended to similar companies in other developing countries.

PurposeA low-carbon economy is the pressing need of the hour. Despite several efforts taken by the government and large corporations, there is still research to be conducted exploring the role of top management commitment in translating external pressures into responses that help to build low-carbon emissions in supply chains.Design/methodology/approachThe authors have grounded their framework in institutional theory, agency theory and contingency theory. On the basis of existing literature, four hypotheses were drawn. To test these hypotheses, a questionnaire was developed and pre-tested. Finally, statistical analyses were performed to test the research hypotheses using 176 samples gathered using a pre-tested questionnaire following Dillman’s (2007) total design test method.FindingsThe results suggest that coercive pressures and mimetic pressures under the mediating effect of top management commitment have a significant influence on organizational response to low-carbon emissions. The authors further note that supply base complexity has moderating effects on the link between top management commitment and organizational response towards low-carbon emissions.Originality/valueThis study offers valuable insights to those managers and environmental consultants who view supply base complexity as a limitation. However, the results indicate that supply base complexity may help to enhance the effectiveness of the top management commitment on organizational response towards low-carbon emissions.

Purpose Sustainable supply chain management (SSCM) has attracted considerable interest among academics and practitioners. The purpose of this paper is to present a critical review of the literature, to identify missing links, to argue for the use of world class SSCM (WCSSCM) through a framework, and suggest further research directions. Design/methodology/approach In the paper the authors have undertaken an extensive review of literature and classified articles using a novel classification scheme. Findings Through the extensive review and identification of research gaps, the paper identifies significant differences between definitions and methodologies in the SSCM literature; and argues for “WCSSCM.” This term is elaborated on via a theoretical framework in which 18 dimensions are classified under six constructs of SSCM. Furthermore, a list of potential research directions for WCSSCM is discussed. Research limitations/implications The research is an attempt to critically review literature, argue for WCSSCM, and develop a theoretical framework. Originality/value The paper offers a new approach to SSCM literature, arguing for WCSSCM through a framework, and providing further research directions.

Purpose – The emergent field of Internet of Things (IoT) has been evolving rapidly with a geometric growth in the number of academic publications in this field. The purpose of this paper is to review the literature of IoT in past 16 years using rigorous bibliometric and network analysis tools, offering at the same time future directions for the IoT research community and implications for managers and decision makers. Design/methodology/approach – The authors adopted the techniques of bibliometric and network analysis. The paper reviewed the articles published on IoT from 2000 to 2015. Findings – This study identifies top contributing authors; key research topics related to the field; the most influential works based on citations and PageRank; and established and emerging research clusters. Scholars are encouraged to further explore this topic. Research limitations/implications – This study focusses only on vision and applications of IoT. Scholars may explore various other aspects of this area of research....

Purpose – At a time when the number and seriousness of disasters seems to be increasing, humanitarian organizations find that besides their challenging work they are faced with problems caused by a high level of turnover of staff. The paper aims to discuss these issues. Design/methodology/approach – Based on the 24 variables leading to employee turnover identified by Cotton and Tuttle (1986) the authors analyse the work-related, external and personal factors affecting employee turnover in humanitarian organizations, using a survey of members of the Indian National Institute of Disaster Management. Findings – Results indicated that the three factors are present. Of the external factors, only employment perception had a factor loading over 0.7; of the work-related factors, all were significant; of the personal factors, biographical information, marital status, number of dependants, aptitude and ability and intelligence had the highest loadings. It was also shown that behavioural intentions and net expectation were not significant. Originality/value – Only a few studies reported on employee turnover and its reasons are not well understood in the context of humanitarian organizations. To address this need, the aim of this paper is to explore the personal reasons impacting employee turnover in humanitarian organizations. In the study the authors have adopted 24 variables used in Cotton and Tuttle (1986) and classified into constructs to explain turnover, and further tested the model using data gathered from humanitarian organizations.

PurposeThe purpose of this paper is to examine when and how organizations create agility, adaptability, and alignment as distinct supply chain properties to gain sustainable competitive advantage.Design/methodology/approachThe current study utilizes the resource-based view (RBV) under the moderating effect of top management commitment (TMC). To test the research hypotheses, the authors gathered 351 usable responses using a pre-tested questionnaire.FindingsThe statistical analyses suggest that information sharing and supply chain connectivity resources influence supply chain visibility capability, which, under the moderating effect of TMC, enhance supply chain agility, adaptability, and alignment (SCAAA).Originality/valueThe contribution lies in: providing a holistic study of the antecedents of agility, adaptability, and alignment; investigating the moderating role of TMC on SCAAA; following the RBV and addressing calls for investigating the role of resources in supply chain management, and for empirical studies with implications for supply chain design.

Presents the results of empirical research into issues faced by 25 companies undertaking business process re‐engineering (BPR) programmes. The research team sought to understand the BPR phenomenon through visits to 21 leading practitioners and four in‐depth case studies. The research indicated that six key issues affect the way in which BPR programmes are carried out, namely the nature of the change proposed (radical or incremental), the performance measures applied during the programme, the impact of information technology, the impact of human factors, the presence or absence of a process architecture and the link between BPR and strategy. The outcome of this research has implications for both practitioners and researchers. Where practitioners are concerned, the conventional, step‐by‐step BPR methodology should be amended to take into account these six issues more fully. For researchers there is a need for substantial research into good practice in BPR in each of the six areas.

Introduces a number of concepts and frameworks developed during the first phase of an EPSRC/CDP grant entitled “A Specification of a Business Process Re‐engineering Methodology for Small and Medium Sized Manufacturing Enterprises”. A traditional, functionally oriented organization is characterized by fragmentation and staged inventories of work caused by a failure to integrate and synchronize activities. A process focused organization aims to optimize performance across the whole process. Outlines many of the key issues facing organizations seeking to adopt a process orientation. Presents two frameworks for analysis. The first identifies the major business processes in any manufacturing company, the second seeks to classify types of business process re‐engineering intervention. Concludes by discussing the major issues currently facing those researching into business process re‐engineering.

Investigates the current literature surrounding business process re‐engineering (BPR). Defines BPR and distinguishes between re‐engineering and other change programmes. Sets out a general approach to BPR and outlines the results from the application of this approach to the bank. This analysis of results includes an assessment of the applicability of the ICAM definition method, IDEF0, in helping companies implement BPR programmes.

In 1986 a comprehensive study into the state of the art in Computer Aided Production Management (CAPM) in UK industry commissioned by the ACME (Application of Computers to Manufacturing Engineering) directorate of the Science and Engineering Research Council (SERC) revealed a number of deficiencies in existing CAPM systems and approaches. As a consequence of this report, a number of specific sectors were identified including the small company sector, large company sector, make to order sector and the electronics sector. This article outlines the results of the work of the research team engaged in developing a CAPM implementation methodology for the electronics sector, which was the largest of the ACME CAPM projects. The research team believe that the results are equally applicable for CAPM implementation in other manufacturing sectors.