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CABLE OPERATORS managed to crack the top five of a recent J.D. Power telecom technician satisfaction survey, with Charter Communications' Spectrum brand placing second behind Dish Network. The survey--the J.D. [...]

by Linda Haugsted Surveyed Consumers Rank Cable, Satellite Worst for Service Consumers ranked the service they get from call centers for cable and satellite TV companies worse than those of [...]

Benita Fitzgerald Mosley, Kathy Johnson The cable industry has spoken and we have listened. Women in Cable Telecommunications and the National Association for Multi-Ethnicity in Communications have come together to [...]

22% The share of virtual reality users who have employed Netflix's VR app, making it the most-used in the nascent category, according to a study from Magid conducted in conjunction [...]

REFLECTING THE SURGE in consumer adoption and volume of subscription video-on-demand services, almost half of U.S. broadband customers pay for at least one over-the-top video service, according to a survey [...]

FITTING IN WELL with other studies showing an accelerating pace of cord-cutting, more than half (52%) of those who have canceled their pay TV service did so in the past [...]

WASHINGTON -- A big political divide has emerged about how best to close the digital divide. Only 44% of Americans think the government should subsidize broadband for lower-income households, while [...]

By K.C. Neel Revenue growth may be stabilizing after years of double-digit expansion, but cable still does a better job than other industries when it comes to leveraging its talent [...]

By K.C. Neel Ops Fare Better Than Programmers in Latest Compensation Survey On the heels of substantial gains in 2005, average salary raise for programming workers was a paltry 0.2% [...]

By Tom Steinert-Threlkeld Time Warner Cable Ends 'Unscalable' San Diego Trial Let's say you could watch 75 channels of cable television on your personal computer. Would you? No. At least [...]

By Jim Benson Web emerging in program promotion Reruns of Law & Order and CSI are legendary as cable saviors, but thanks to a new study, Warner Bros. is touting [...]

By George Winslow The Multichannel News annual survey predicts healthy growth once more, thanks to political advertising in 2006 and the expansion of new media platforms in 2007. This year's [...]

By K.C. Neel Network Raises Get a Rise, Cost of Living Spurs Hikes Viacom chairman Sumner Redstone may be taking a cut in pay and bonuses this year, tied to [...]

If the battle for television viewers were a baseball game, the two opposing teams would be digital satellite and digital cable. The game would be in the bottom of the [...]

ALEXANDRIA, VA. -- In its latest survey tracking consumer attitudes about bundled services, the Cable & Telecommunications Association for Marketing found that cable is 'closing the gap' with the local [...]

Consumers in the country's urban markets are ideal targets for cable's digital and Internet services, but they've been underserved by the major telecommunications companies, according to a new report on [...]

LARCHMONT, N.Y. -- Horowitz Associates Inc. and S. Liebmann & Associates Inc. are expected to announce plans for their joint Digital TV VII consumer survey this week at the Cable [...]

In a Nickelodeon study of children, their parents and how they tend to discuss tough issues, 62 percent of kids between 8 to 15 years old said they'd like more [...]

NEW YORK -- Though most Web users still connect to the Internet via 56 kilobit per second, dial-up modems, the number of people who use faster broadband connections to view [...]

ARLINGTON, VA. -- Digital-cable and direct-broadcast satellite subscribers watch three to four more hours of TV each week than their analog counterparts, according to research released Friday by the Cable [...]

Cable modem customers are extremely pleased with their service, according to a study commissioned by the Cable & Telecommunications Association for Marketing. The study reports that 84% of cable modem [...]

SINGAPORE -- Asian cable and satellite programmers can take heart from the growth of their businesses, according to the results of the third annual PanAsia Cross Media Survey (PAX '99). [...]

The new school year isn't even in full swing yet, but cable already got a report card in the form of J.D. Power and Associates' '1999 Cable/Satellite TV Customer Satisfaction [...]

SYDNEY, AUSTRALIA -- Pay television executives here are examining the data from the industry's long-awaited viewership survey. The Peoplemeter ratings were conducted during July by AC Nielsen Corp.'s Australian unit. [...]

The broadband-innovation group at MediaOne Group Inc.'s MediaOne Labs has conducted several formal surveys into the behavior of its MediaOne Express (now Road Runner) subscribers. And the research -- conducted [...]

More than 1 million cable subscribers in the San Francisco Bay area will be able to stuff the ballot box beginning May 20 on behalf of their favorite analog channel. [...]

Integrating apps from subscription video-on-demand services into cable set-top boxes could go a long way toward tapping into an underserved demographic for subscription video-on-demand--older viewers--while providing pay TV with another [...]

At a time when the TV business is looking to reduce commercials, a company working behind the scenes to allow viewers to interact with what they see on TV is [...]

Consumers aren't super forgiving when faced with buffering or other technical glitches that disrupt their over-the-top video viewing, Conviva, maker of a streaming monitoring and optimization platform for partners like [...]

The share of adults very interested in HBO Now, HBO's new standalone OTT service, at $14.99 per month, according to a Leichtman Research Group survey of 1,215 U.S. households. The [...]

Television-industry prognosticators have been all too comfortable recently predicting the inevitable end of the traditional TV industry as it faces the onslaught of new digital-on-demand technology. But consumers who have [...]

There might be a reason you just binge-watched House of Cards-and not just so you could be caught up when the Net-flix drama returns later this month. A recent study [...]

This week, the cable industry will put its best foot forward regarding diversity efforts--but a new industry-based survey indicates cable still lags other industries in hiring and promoting people of [...]

Binge TV viewing is no longer a budding trend but a fact of life for most consumers around the globe, Arris discovered in a Consumer Entertainment Index released last week [...]

Cord-cutters represent a small-yet-growing group, but a new nScreenMedia study has found that they also represent a segment of content consumers that will be tough to bring back to the [...]

WITH ASSETS including the Today show, NBC Nightly News, MSNBC and CNBC, NBCUniversal has done original research that shows that viewers of TV news are more likely to make a [...]

If your kids are over age 10, you've noticed something about their TV-viewing habits. Namely--they're not watching TV. That isn't to say they don't have screen time--they do. They use [...]

As cable operators pitch packages of services, the latest Multichannel News/Taylor Nelson Sofres Consumer Poll indicates that fair level of cable subscribers are interested in the bundle. In a Taylor [...]

LOS ANGELES - Cable operators were cautiously pleased by the initial results of their digital-tier rollouts, saying that penetration has reached 5 percent to 13 percent in less than a [...]

What's bad for the country is often good for cable news. Case in point: The government shutdown. When word came that it was ending on Oct. 16, CNN saw the [...]

Why measure diversity? What does it tell us? Encouraging at times, sometimes not and many times a mixed bag, metrics are key to providing data essential to advancing diversity. If [...]

A JUST-RELEASED PEW STUDY supports the long-held contention of cable operators and others that adoption continues to be the big problem when it comes to broadband use. The study found [...]

Young viewers flocked to VH1's basketball/cheerleading-themed drama series Hit the Floor, making it the top new series this past summer. Among returning cable shows, A&E's Duck Dynasty was the choice [...]

High-priced national and regional sports networks are often blamed for viewer discontent over the continual rise in monthly cable bills, but a recent consumer survey shows that live sports content [...]

Survey says that cable falls short of subscriber expectations There's a big gap between what cable subscribers want and what they get, according to a BROADCASTING & CABLE survey of [...]

DENVER - Still another survey forecasting cable's expected uphill fight to wrestle local telephone customers away from entrenched regional Bell operating companies has surfaced in Colorado. A recent study by [...]

When cable ad managers complain about Nielsen Media Research, some wistfully predict that local viewership data will eventually be collected directly through set-top converters. Garden State Cable TV has been [...]

(RE: 'Survey Says: 92% of Viewers Want A La Carte,' April 18): 'It appears that the survey givers don't know the origin of the term a la carte. It does [...]

NEW YORK -- ESPN2 and the Sci-Fi Channel are the two networks operators are most likely to add to their systems within the next year, according to Myers' Reports ninth [...]

Convergence is not only the top buzzword in the U.S. industry, it's also cited as the greatest challenge facing cable and satellite executives around the world. That's according to a [...]