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1. Defining & measuring community benefit: with regulators threatening tax-exempt status, hospitals need a consistent way to demonstrate why they deserve a tax benefit

2. The diversity factor: is your hospital doing all it can do to address it various patient populations?

3. Chemo & Medicare: could a new payment plan force more cancer patients to your doorsteps?

4. The patient room

6. Cyber terror: keeping hospital IT systems running is critical when attackers strike your community. (Preparedness)

7. Inoculating for smallpox: in Southern California, a hospital embraces the federal vaccination program--while others watch and wait. (Vaccinations)

8. Translation por favor: across the nation, hospitals scramble to communicate with a fast-growing Spanish-speaking population. (Cultural Issues)

9. America's uninsured: rethinking the problem that won't go away. (Cover Story)

11. A new breed

12. Hospitals strive to provide communities with benefits

13. Are you ready for bundled payments? Two demonstration projects show the ins and outs of replacing today's fee-for-service system with one that makes a single payment to all providers involved in a patient's care

14. Patient-centered care: can your hospital afford not to have it?

15. Occupational health programs reap profits and referrals

16. Primary care: hospitals begin to target community needs

17. Hospitalists: in-house docs can ease some vexing problems, but first you've got to win over the skeptics

18. Should heart attack patients go to nearest hospital or one with most advanced care?

19. Say it with symbols: hospitals test signs to guide all patients, no matter what language they speak

20. Public disclosure: state laws require hospitals to post their prices in an attempt to corral costs

21. Service means business

22. Geriatric services grow; hospitals work together to fill gaps in continuum of care

23. Health care for the homeless: what role should hospitals play?

24. Cities, counties address access needs with hospital partnerships

25. Wellness efforts: hospitals boost education, awareness - without physician backlash

26. Moving target: hospitals take careful steps in acquiring PET

27. Collaboration: hospitals find that working together is tough, rewarding - and vital

28. New AHA leader: hospitals should be aggressive patient advocates

29. Good physician relations key to success of women's centers

31. Automation: the key to lab profitability

33. St. Vincent's Medical Center, Bridgeport, Conn., began construction in June on a project to add a 60,000-square-foot, two-story extension to the front of the existing building, new operating rooms, new intensive care units and additional ambulatory care capacity

34. An Extra Comfort

35. Screening ED Calls

36. H&HN OnLine

37. PROFILE OF U.S. HOSPITALS

38. OUR OVERBURDENED ERs

39. PATIENT-FRIENDLY BILLING

40. Radiology On The Rebound

41. A BEACON THAT WOULD NOT FADE

42. A SANE Approach

43. Culinary Rehab

44. MEDICATION MISHAPS

45. No goal too small

46. A tradition of good help transforms into health system success

47. Active audience: hospitals find that health education programs can attract new patients

48. You look marvelous: patient satisfaction can improve with little touches like new gowns and privacy screens

49. Coalition releases set of seven standards for hospitals to better meet health needs of women

50. Docs cut loose: converting medical groups into clinics can save hospitals millions, help the community

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