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The need for sustainable performance in the healthcare supply chain is becoming acute. The healthcare industry currently has to contend with multiple competing pressures alongside the new challenges of sustainable performance. The aim of this research is to explore the challenging factors of green supply chain initiatives from the view of the institution theory. This research tries to assess the actual sustainable performance resulting from the adoption of green supply chain initiatives in healthcare industries. As part of the research, the explanatory frameworks based on the institution theory are explored and discussed. Interviews with healthcare industry experts in Malaysia through the four case studies were conducted. The results provide in-depth insight and strong empirical evidence on how the institution pressure for green supply chain initiatives that contributes to the sustainable performance in healthcare industries. The findings of this research are intended to be used: a) to identify the green supply chain initiatives in healthcare industries; b) to build on a comprehensive picture of what challengers' factors for green supply chain initiatives in healthcare industries, as perceived by institution pressure. Additionally, the research offers propositions on how green supply chain initiatives could be better achieved through a range of institution perspective.

The bulk of previous studies have examined the effect of Protestant work ethic on organisational citizenship behaviour. However, little is known about this relationship from an Islamic perspective. Based on other orientation theory, this study aims to examine the relationships between Islamic work ethic and two dimensions of organisational citizenship behaviour. Furthermore, this study investigates whether the hypothesised relationships vary across the demographic variables in Islamic financial organisations. A sample of 273 employees from Islamic financial institutions in Malaysia participated in this study. Partial least square (PLS) technique and ANOVA were utilised to test the hypothesised relationships. The results of this study reveal that Islamic work ethic positively and significantly affects both dimensions of organisational citizenship behaviour. Additionally, the findings of this study demonstrate that the relationship between Islamic work ethic and organisational citizenship behaviour directed towards organisation varies depending on employees' gender, age, education level, tenure, experience and income. Nevertheless, the relationship between Islamic work ethic and organisational citizenship behaviour directed towards individuals does not vary across the demographic variables. Limitations and implications of the study are discussed along with suggestions for future research.

The study aims is to determine the impact of total quality management (TQM) and operational flexibility (OF) on a hospital’s performance. A model is proposed that links TQM and OF constructs to the hospital’s performance construct. The underlying dimensions of TQM, OF and hospital’s performance were empirically verified and validated through the confirmatory factor analysis (CFA), the reliability analysis procedure, and the construct validity procedures. A structural equation modelling (SEM) was employed to test the model, drawing on a sample of 231 medical leaders. Data analysis revealed that, the TQM has a significant impact on the extent of the OF, and on the hospital’s performance. A significant relationship was also found between the level of the OF and the hospital’s performance results. Further, the TQM’s significant impact on the hospital’s performance was determined to be realised through the mediating role of the OF. The significant impact of the TQM on the operational flexibility and the hospital’s performance has been argued to be positive.

The main objective of this study was to examine the dimensions of operations flexibility in Malaysian service sectors by adopting the confirmatory factor analytics approach. Through this approach, a model comprising two dimensions of operations flexibility: external flexibility and internal robustness was constructed and an instrument to measure operations flexibility elements in service sectors was developed. To validate the instrument, a survey which involved operations managers from various service sectors in Malaysia was carried out. The convergent and discriminant validity of the constructs were estimated through average variance extraction (AVE) and shared variance (SV). Structural equation modelling (SEM) was employed to test the goodness of fit of the model. Drawing on a sample of 254 respondents, the survey findings confirm the proposed model. Practically, this research contributes to enhancing the understanding of operations flexibility in the service sector.

The research reported in this article has been carried out to identify the constructs and indicators for enhancing the performance in manufacturing system and their effect on business objectives of the organisation in supply chain environment prevailing in Indian textile organisations. This paper is based on the data collected from a survey of 66 Indian textile-related organisations, carried out to ascertain issues related to business objectives of the organisations and factors responsible for improvement in performance of manufacturing system of these organisations. The potential benefits of supply chain implementation are not in doubt. However, the art of designing the right supply chain for Indian textile industry is debatable. Therefore, issues related to these concerns are worthy of future research. This study is a modest contribution toward that end.