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Medicalization refers to the process by which ordinary human problems and experiences—such as depression, anxiety, addiction, and child hyperactivity—come to be defined and treated as distinct medi...

This case study presents a project based on a spatial redesign at Auckland City Hospital. The project aimed to improve the public waiting area located outside an intensive care unit – a space where...

This paper describes the development and use of creative methods to engage young people experiencing psychosis in co-creation of an online resource to support their education and wellbeing....

This case study presents the first project undertaken in a recent in-hospital design collaboration – the Design for Health and Wellbeing Lab (DHW Lab). Specifically, we explore some of the challenges and opportunities associated with designing a journey map for the Adult Emergency Department, the DHW Lab's first opportunity to put co-design into practice. The intention and outcome of this project was as much about designing a journey map prototype as it was about building the interdisciplinary relationships that would help enable future successful design-led collaborations. As such, the notion of prototyping was applied to both generate artefacts to communicate care pathways to patients and families, as well as a way to build and test collaborative relationships between designers and clinical staff. The outcomes of the project resulted in new products to help patients and families negotiate a complex emergency department as well as gaining insight into how to bring people from different background...

One of the strengths, contemporaries argued, of Britain’s pre-NHS voluntary hospital system was that, unlike the monolith that replaced it, its provision was organically guided by, and responsive to, the direct needs of the community it served. The hospital was not simply a place of medicine but an active and symbiotic cultural site, where local people came together to further joint needs; a place of overarching pride and attachment. Yet the relationship between the community and hospital was set to change as working-class payments increased as a proportion of hospital income, so that financial costs were now more broadly shared across the classes. Did then local people truly come to view the hospital service as belonging to them — as ‘ours’ — gifted through their various fundraising and locally organized insurance contributions? Or was this more rhetoric, provided by those appealing for funds and resisting state intervention?

This is a welcome addition to our understanding of the British home front experience during the Second World War. It might be thought that there was little new left to say. There exists, after all,...

The impact of ‘human relations’ ideology remains contentious. This article examines how such ideas were deconstructed in the British building industry during the postwar battle to raise productivity. Construction offers a useful testing bed for a strategy based on organic, workplace co-operation: it has the dichotomous attributes of past ‘human neglect’ within a reputed industrial relations framework of harmonious mutuality. The industry suffered heavily from unemployment before 1939. It might be expected, therefore, that mindsets changed significantly with the onset of full employment. But did a common understanding of ‘human relations’ exist to disable workplace antagonisms and past insecurity? Indeed were such constructs viewed as a priority, and in that sense have meaning? This article concludes that the past continued to haunt the industry, and that meanings were ambiguous and misconstrued, but that nevertheless a new purposeful, common agenda arose.