Search

Conversational recommender systems provide users with item recommendations via interactive dialogues. Existing methods using graph neural networks have been proven to be an adequate representation of the learning framework for knowledge graphs. However, the knowledge graph involved in the dialogue context is vast and noisy, especially the noise graph nodes, which restrict the primary node's aggregation to neighbor nodes. In addition, although the recurrent neural network can encode the local structure of word sequences in a dialogue context, it may still be challenging to remember long-term dependencies. To tackle these problems, we propose a sparse multi-hop conversational recommender model named SMCR, which accurately identifies important edges through matching items, thus reducing the computational complexity of sparse graphs. Specifically, we design a multi-hop attention network to encode dialogue context, which can quickly encode the long dialogue sequences to capture the long-term dependencies. Furthermore, we utilize a variational auto-encoder to learn topic information for capturing syntactic dependencies. Extensive experiments on the travel dialogue dataset show significant improvements in our proposed model over the state-of-the-art methods in evaluating recommendation and dialogue generation. [ABSTRACT FROM AUTHOR]

In this paper, we propose a framework based on Hierarchical Reinforcement Learning for dialogue management in a Conversational Recommender System scenario. The framework splits the dialogue into more manageable tasks whose achievement corresponds to goals of the dialogue with the user. The framework consists of a meta-controller, which receives the user utterance and understands which goal should pursue, and a controller, which exploits a goal-specific representation to generate an answer composed by a sequence of tokens. The modules are trained using a two-stage strategy based on a preliminary Supervised Learning stage and a successive Reinforcement Learning stage. [ABSTRACT FROM AUTHOR]