9 results on '"Yusuke, Kurita"'
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2. 2408 A Method for Analyzing Service Failure Factors
3. 2310 A Method for Analyzing Service Failure Factors based on Multiple Perspectives
4. 1314 A Method for Service Offering Strategy Design based on Stakeholders' Requirement Analysis
5. 2311 A Method for Supporting Service Failure Measures Planning
6. 3105 Service Modeling Method based on Qualitative Information
7. 3112 Service Failure Effects Analysis based on Customer Satisfaction
8. 3108 A Method to Extract Environment Variable Factors for Service Quality Stabilization
9. 1107 A Modeling Method of Irregular Service Processes caused by Service Failure
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