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The book aims to document the greater effectiveness of a planning and intervention approach which focuses on the relationship between subjects and promotes their activation in the process of identifying and achieving the goals. The awareness of the complexity and riskiness of contemporary living, argued in the first part, reinforce the necessity to multiply the points of view by designing and working in a network, as to reduce the uncertainty of social action. In the second part the volume offers a comprehensive overview of the main instruments used by the relational analysis and planning. As the final words of the book suggest, the adoption of a relational perspective in the observation planning and implementation of social interventions can promote the realization of "good practices" in the strong sense, that is "ethically good", aimed at a “good life” model; practices which are able to regenerate the social bond and the relational structure of society, damaged and eroded by the prevailing individualism.

The core of the volume is that the quality of services to person and the possibility to consider them as “good practices" depends on their ability to generate and regenerate the social capital of the users and their networks of relationships. From the perspective of relational sociology, social capital consists of mutual relationships based on trust and cooperation, which are a good in itself and not a mere instrument to achieve other goals. These specific characteristics make more likely that social capital generates itself in social private organizations, in which individuals generally act on the basis of a spirit of solidarity, and their help is centered on the relationship of trust between the provider of the service and the user. On the contrary, it is difficult that social capital develops in public or market organizations providing standardized services, where the role takes precedence over the person, and where bonds between people is functional and instrumental. Through the analysis of the results of two studies – on public and social private Youthful Aggregation Centers of the city council of Milan and on professional foster care of the Province of Milan - the starting hypothesis is only partially confirmed: social capital may also be the unexpected effect of any action brought by public bodies that through a participatory approach manage to release the work of social networks. Whereas, social capital may find it hard to increase where subjects of social private fail to fully promote the empowerment of the recipients of its services.

Il volume racconta un'esperienza molto significativa di ricerca sull'attuazione della l.r. 23 della Regione Lombardia "Politiche regionali per la familiglia", reailizzata da un'équipe del Centro Studi e Ricerche sulla Famiglia dell'Università Cattolica Sacro Cuore di Milano. L'obiettivo è innanzitutto metodologico:illustrare come ricerca e politiche sociali possano efficacemente intrecciarsi. Il modello utilizzato è quello dell'ODG, Osservazione Diagnosi Guida relazionale, in cui si combinano tre esigenze: osservare e anlizzare la situazione, diagnosticare i rischi potenziali, individuare strategie o percorsi di soluzione. Il volume raccoglie per la prima volta in unico contenitore tutti i risultati finora raggiunti.

The core of the volume is that the quality of services to person and the possibility to consider them as “good practices" depends on their ability to generate and regenerate the social capital of the users and their networks of relationships. From the perspective of relational sociology, social capital consists of mutual relationships based on trust and cooperation, which are a good in itself and not a mere instrument to achieve other goals. These specific characteristics make more likely that social capital generates itself in social private organizations, in which individuals generally act on the basis of a spirit of solidarity, and their help is centered on the relationship of trust between the provider of the service and the user. On the contrary, it is difficult that social capital develops in public or market organizations providing standardized services, where the role takes precedence over the person, and where bonds between people is functional and instrumental. Through the analysis of the results of two studies – on public and social private Youthful Aggregation Centers of the city council of Milan and on professional foster care of the Province of Milan - the starting hypothesis is only partially confirmed: social capital may also be the unexpected effect of any action brought by public bodies that through a participatory approach manage to release the work of social networks. Whereas, social capital may find it hard to increase where subjects of social private fail to fully promote the empowerment of the recipients of its services.

The book aims to document the greater effectiveness of a planning and intervention approach which focuses on the relationship between subjects and promotes their activation in the process of identifying and achieving the goals. The awareness of the complexity and riskiness of contemporary living, argued in the first part, reinforce the necessity to multiply the points of view by designing and working in a network, as to reduce the uncertainty of social action. In the second part the volume offers a comprehensive overview of the main instruments used by the relational analysis and planning. As the final words of the book suggest, the adoption of a relational perspective in the observation planning and implementation of social interventions can promote the realization of "good practices" in the strong sense, that is "ethically good", aimed at a “good life” model; practices which are able to regenerate the social bond and the relational structure of society, damaged and eroded by the prevailing individualism.

Il volume racconta un'esperienza molto significativa di ricerca sull'attuazione della l.r. 23 della Regione Lombardia "Politiche regionali per la familiglia", reailizzata da un'équipe del Centro Studi e Ricerche sulla Famiglia dell'Università Cattolica Sacro Cuore di Milano. L'obiettivo è innanzitutto metodologico:illustrare come ricerca e politiche sociali possano efficacemente intrecciarsi. Il modello utilizzato è quello dell'ODG, Osservazione Diagnosi Guida relazionale, in cui si combinano tre esigenze: osservare e anlizzare la situazione, diagnosticare i rischi potenziali, individuare strategie o percorsi di soluzione. Il volume raccoglie per la prima volta in unico contenitore tutti i risultati finora raggiunti.