1. THE FUTURE OF FUTURES.
- Author
-
PEET, LISA
- Subjects
LIBRARY users ,DESIGN thinking ,LIBRARIES ,ACADEMIC libraries ,PUBLIC libraries - Abstract
The article discusses the shift of patron service of libraries toward human-centered design techniques, also known as design thinking, as of September 2016. Topics include the reason behind the adoption of design thinking techniques by Melanie Huggins, executive director of the Richland Library in Columbia, South Carolina, the key features of design thinking, user experience (UX) design as a common assessment tool in academic and public libraries, and libraries that adopted design thinking.
- Published
- 2016