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Choosing the right travel management company is critical in ensuring the success of a managed corporate travel program. TMCs do not just plan travel and process reservations. They also provide [...]

Europe today is not at the point where self-booking tools can be considered ubiquitous, but the first-ever survey in this marketplace suggests it has at least passed a tipping point. [...]

In an industry in which the only certainty is that change will accelerate, it is critical that travel decision makers equip their companies with the solid foundation of a well-structured [...]

Travel managers putting together a car rental program might have a tougher time this year keeping costs down at the negotiating table. Car rental companies are feeling increasing pressure from [...]

Structuring a global travel program can be a battle between local interests and multinational consistency, but it has become a top priority for many companies. Although the task can be [...]

After years of dwindling airfares, the cost of tickets--negotiated or other--are on the rise and expected to continue upward, further pressing buyers set on keeping costs flat. Although travel managers [...]

Orlando -- 'Prime time is here,' Orbitz CEO Jeff Kalz declared. 'Real companies are doing big business online.' Katz's statement to the managed corporate travel industry, assembled here for the [...]

Managing a meeting on site is the set of activities most classically associated with meeting planning. As the profession has matured, much of the focus among high-level planners has shifted [...]

Twenty years ago the business travel industry existed in its most basic form. In some countries, tickets still were being handwritten. In the U.S., deregulation still was new and untested [...]

Americans seem to share a certain fondness for all things British. Imagine a world without the Beatles, golf, Harry Potter, David Beckham, James Bond, Shakespeare and, of course, the Royal [...]

As they attempt to strike a balance between automation and human interaction, corporate buyers of travel technology are and should be demanding of 'superior ease-of-use, enhanced productivity via prepopulation of [...]

Among the most fundamental building blocks of a successful travel program, corporate travel and entertainment payment cards show travel managers the big picture of traveler spending. While travel managers thrive [...]

A slight rise in rates has accompanied a return to stability in the car rental segment following the emergence of Vanguard to provide leadership for National and Alamo and the [...]

Establishing and communicating corporate travel policy is vital to creating and maintaining an effective travel program. A successful travel policy--which can and should result in substantial savings and higher service [...]

The practice of selecting and implementing a travel management company changes all the time, and the year ahead will be no exception. Even the definition of what makes a TMC [...]

Preferred airline programs gradually are incorporating the profound changes in the marketplace that already have altered relationships between buyer and seller. The largest carriers have eliminated corporate discounts from low-end [...]

Business travel demand for hotel rooms began to grow stronger in the second half of 2003, leading buyers to suspect that the negotiating advantage they had enjoyed for the previous [...]

A growing number of multinational companies are undertaking initiatives to globalize travel management programs against a backdrop of gradual economic recovery, lingering terrorism fears and consolidation among large travel management [...]

The effectiveness of a corporate travel management program is rooted in the ability to provide the most efficient travel experience for a company's travelers--from booking through expense reporting--as well as [...]

Alaska and America West airlines last month each made dramatic changes to their published airfare structure, further pressuring the Big Six to find workable fare programs and prompting travel managers [...]

That the past year offered minimal news on corporate agency consolidation should not be mistaken as an indicator for what the future holds, even in the near term. Agency executives [...]

Following a heated battle that for weeks kept the industry caught in the crossfire, American Airlines and Sabre this month reached accord on a new content agreement. The deal--reached Sept. [...]

Chauffeured transportation services usually are a small proportion of a company's overall travel expenditures, but a growing number of travel buyers are employing the same negotiation techniques with car service [...]

A growing number of experienced buyers are pioneering direct relationships with such companies as International SOS and IJet Intelligent Risk Systems instead of relying on the daily reporting mechanisms provided [...]

Despite technological advances and efforts by travel buyers and suppliers to facilitate the accurate and timely loading of negotiated corporate hotel rates into global distribution systems, travel buyers still are [...]

U.K.-based travel management goliath Hogg Robinson revealed it had acquired Sea Gate Travel Group just one week after announcing plans to sell off its non-travel related companies and focus on [...]

What has a convention and visitors bureau done for you, lately? Maybe it has created a better business environment, as in Cincinnati, OH, where it recently helped voters overturn Article [...]

Washington -- A number of revisions to federal security regulations and programs, all intended to heighten security, promise to erect further barriers to meetings access. Planners and programs hoping to [...]

The Transportation Security Administration last month mandated domestic carriers relinquish passenger name record data to test its Secure Flight program. The revamped version of the scrapped second-generation computer assisted passenger [...]

Confronting a gauntlet of money-sapping sideswipes from unauthorized site selection to cripplingly punitive signed contracts, midmarket corporations are exercising and centralizing more control over how and why they spend money [...]

Given the proliferation of new offerings for companies with U.S. booked air volumes on the small side of $12 million, the use of expense and payment tools continues to grow. [...]

Hand in hand with policy goes buyer performance on negotiated supplier contracts. Without corporate direction to boost preferred vendor usage over traveler or even agency loyalties, small and midmarket companies [...]

There are numerous ways to divide up the business travel buying marketplace, from account size to the intensity, of management practices and the application of negotiated vendor contracts. Applying metrics [...]

One choice a planner or meeting sponsor might make for some meetings is whether to hold it at a hotel or a conference center. One thing to understand right off [...]

Once again proving its willingness to incorporate new or little-known technology suppliers into its travel and meeting operations, Akamai Technologies has chosen an obscure technology firm with an unusual pricing [...]

Business Travel News editors in April at the Association of Corporate Travel Executives conference in Orlando discussed the slate of corporate hotel programs with travel buyers Lynn Frank, Credit Suisse [...]

When CB Richard Ellis, the largest commercial real estate firm in the United States, sends its best-producing American brokers on an incentive trip, it has to be top of the [...]

Alexandria, Va. -- The Groups and Meetings Committee of the National Business Travel Association last month released a white paper outlining recommendations for travel managers responsible for meetings consolidation within [...]

Beaten up by pundits and press, the CAPPS II air traveler security system is taking the jump seat in favor of a pilot for the voluntary registered traveler concept that [...]

Cendant Corp. and Sabre Holdings remain travel management company consolidators-in-waiting after bidding on TQ3 Americas, which will be snapped up by Carlson Wagonlit Travel in a deal likely to be [...]

Mike Buckman planned to return to the travel industry late last year, as CEO of WorldTravel BTI, after a three-year stint as president and COO of real estate services provider [...]

ACCESS MOBILITY SYSTEMS 21104 70th Ave. W Edmonds, WA 98026 (800) 854-4176 (425) 771-4659 Fax: (425) 771-3946 Internet: www.accessams.com President: Kim Pierce E-mail: amx@wamedes.com ACCESSIBLE VANS OF AMERICA 4 Beryl [...]

Global travel buyers face a dilemma: Either satisfy local demand by choosing the best booking tool in each region or insist on implementing a single tool to reap all the [...]

A cool breeze swept over much of the country early this month. Maybe it was the collective sigh of relief in the travel industry after hearing that Sabre and American [...]

While content fragmentation is a concern for travel buyers across the globe, travel managers in Europe face unique challenges in securing the content their travelers need from global distribution systems. [...]

Large corporate events can be a significant revenue boost for the communities they visit, but some companies are looking to give back more personal contributions to their host cities. Community [...]

The trend toward multinational consolidation with a single travel and entertainment payment card appears to be intensifying, according to card providers, as evidenced by improved multinational service from card companies, [...]

The overwhelming majority of U.S. companies do not offer travel as an incentive reward, according to the Society of Incentive & Travel Executives, and the reason is a lack of [...]

Though travel buyers are responsible for millions of dollars in company spending, the most vital asset they manage is the traveler, and travel management companies have become vital in this [...]

Chelsea, Mass.-based BostonCoach--like other chauffeured transportation companies plagued by gas prices near or above $3 per gallon across the United States--has adjusted its pricing structure to reflect recent increases in [...]