1. Reliability and Validity of PARENTS Tool for Assessment of Pediatric Residents’ Non- Technical Skills in a Tertiary Care Teaching Hospital of Pakistan
- Author
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Nabila Talat, Rehan Ahmed Khan, Muhammad Usama Aziz, Warda Tahir, and Muhammad Bilal Mirza
- Abstract
Background: Non-Technical Skills (NTS) of post graduate residents (PGR) are as important as their clinical skills. Other than direct observation of supervisors, the feedback of caregivers provides an objective assessment of medical residents’ ability to effectively deal with patients. Our research objective was to test the validity and reliability of an instrument named “PARENTS Tool” in a local environment and its use to evaluate NTS of residents at the hospital. Methods: This multi-phase mixed-method study used an Instrument Design Model called PARENTS Tool to assess NTS of residents. The PARENTS tool was translated into Urdu for our local environment and administered in the emergency department of Children’s Hospital and The University of Child Health Sciences. Results: The authors collected data from 471 parents and coded them for analysis in AMOS and SPSS. Both tests met acceptance criteria to establishes the validity and reliability of the Urdu version of PARENTS tool. Results showed that parents were satisfied with the knowledge and skill of residents but less satisfied with the patience or empathy that the residents showed towards the children under their care. Conclusion:PARENTS has shown to be valid and reliable tool for measuring the NTS of residents from the patient’s perspective. Medical administrators can use PARENTS as a performance measurement tool for monitoring the soft side of patient care.
- Published
- 2022
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