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The rapid pace of change in the post-COVID world has made it more important than ever for managers to coach individual employees and teams effectively both online and face to face. This book draws on research from around the world and shares good practices to help managers become effective leaders in face-to-face, virtual, and hybrid workplaces.The book examines how the coaching skills of observation, listening, questioning, goal-setting, feedback, and reflection can be used effectively with individuals and teams. Boxes offering scenarios and practical activities help the reader understand how to apply these skills in real life. The book goes on to explore coaching at the organisational level, bringing in systems thinking, coaching culture, cross-cultural coaching, and coaching in multi-national organisations. Finally, the book considers ways for managers to evaluate and improve their coaching, including how to use technology and GenAI to support coaching.This book synthesises different strands of research to help managers develop their coaching skills both face to face and online. HR managers will find ideas for how best to support managers in developing their skills. Researchers and educators interested in managerial coaching and successful leadership in the post-COVID hybrid workplace will also find food for thought.

Retirement is a time of both challenge and opportunity, which can be a daunting prospect. This highly practical book, written for coaches and HR professionals who are supporting others through the process, shows what can be done to help people towards a successful change in their lives and circumstances as they move towards post-employment.Coaching for Retirement explores how to coach people towards sound planning for and management of retirement, from both an employer and employee perspective. The book considers how coaching has evolved to include retirement coaching as a growing specialism, and how retirement itself is changing because of a range of social, economic and political factors, both in the UK and globally. As a recent retiree herself, as well as an experienced coach, Angela Mulvie provides useful and interesting insights into the factors impacting how people plan and prepare for this next stage, answering key questions such as: How can the pre-retirement needs of staff be determined? How might retirement coaching support the decision-making processes involved? What options might individuals consider, e.g. part-time work, volunteering, pursuit of a second/portfolio career, new learning opportunities, etc.? What financial implications do people need to explore and how can these be prioritized? How can emotional aspects of retirement – health, wellbeing and relationships – be supported? What tools are available to support people in planning their retirement? As organizations are increasingly recognizing the importance of providing support to employees at all stages of their careers, this is an essential resource for coaches, HR professionals and all professionals involved in retirement planning.

Within The Craft of the Secure Base Coach, the authors take a new and combined approach to the professions of coaching and counselling to provide a guide for professionals wanting to better assist individuals and teams in periods of transition.Based on up-to-date scientific insights, and grounded in concepts from attachment theory, this book explores the themes of life transition based on the authors'own Transition Cycle model, and how professional coaches and counsellors can become a secure base for their clients during sometimes traumatic and transitional periods in their lives. Consisting of two parts, the first part of this book focuses on how to become a secure base coach, using case studies to illustrate how readers can affect real change with their clients when providing humanity and proximity to the professional relationship. The second part provides a more practical guide to working with individuals and groups, and how to apply the themes of the Transition Cycle to help with guiding transition.This will be a valuable resource for coaches, counsellors and therapists, as well as those currently in training. It will also be of use to leaders wishing to learn more about their coaching skills, as well as social workers and grief counsellors/therapists.

Neurodiversity Coaching demystifies the themes and assumptions affecting neurodivergent coachee experiences at work, whilst at the same time exploring the necessary safeguards required for working with this vulnerable group.The book supports existing coaching practitioners, managers and community leaders to understand the essentials of neurodivergence, a term which encompasses ADHD, autism, dyslexia, dyspraxia and Tourette Syndrome, and how these diagnoses require specific coaching approaches to support individuals to thrive at work. This book is practically focused on the “how”, sharing coaching exercises and activities that have been evaluated and researched by authors with extensive experience in the field. Grounded in coaching psychology theory, those with existing knowledge will be able to transfer their skill set to the neurodiversity context and those who are considering learning more about coaching can be signposted to essential knowledge and skills.Neurodiversity Coaching will be suitable for independent coaching practitioners and internal organisational coaches and managers seeking a coaching approach.

In a rapidly changing world, businesses must create a high-performing, metrics-driven workplace environment characterized by respect, inclusion, teamwork, innovation, and overall harmony—and it must be manageable and sustainable. This book shows that returning to managerial basics will provide the way forward, as exemplified by legendary UCLA basketball coach John Wooden, the model for a new people management pathway: the SCORE paradigm.Generally considered the greatest coach in history, John Wooden's recipe for team success was unique, culture-based, and ahead of its time. Building upon Wooden's 21 coaching principles and his own 35 years of experience as a human resources leader, Bill Kane has created the SCORE framework to guide people managers in creating and nurturing effective teams and steering their organizations through times of change: Staffing: Attracting and selecting talent Cultivating culture: Defining how people should interact Organizing and planning: The need for direction and focus Reinforcing desirable behavior: Managing performance Engaging your team: A leader's role and responsibility Enlivened with stories from the careers of Coach Wooden, Andy Hill (a three-time national champion under Coach), and the author, the book clearly explains why each coaching principle works in practice and provides examples of success, as well as pitfalls to avoid. Readers will learn how to get the right people on their team, create meaningful participative and inclusive management practices, build a winning organizational culture, and achieve heightened results.New and experienced people managers and leaders in corporate settings, as well as business and organizational psychology students, will appreciate this timeless reference tool, a roadmap to help people managers—as their own “work-in-progress”—develop strategies for success based upon a proven and simple model.

Solution Focused Team Coaching offers readers a simple, practical and effective way to coach teams. Its evidence-based approach, which has been applied successfully to many fields, is presented in an engaging, pragmatic and approachable way, making this book a must read for anyone who wants to broaden their horizon within the team coaching space.This book presents the background and philosophy of Solution Focused team coaching and then moves on to explore its practical application in various formats of team coaching, with different audience dimensions. The reader will find a useful structure for team coaching processes as well as detailed descriptions for facilitating team coaching “moves” (conventionally called “techniques” or “tools”) for both online and live settings. With this book, it is easy to plan a Solution Focused team coaching process from contract negotiation through workshop design to follow-up and evaluation. It covers difficult team situations such as conflicts, and different forms of teams from shop-floor to executive teams, Agile teams and special formats of team coaching, as well as how to facilitate larger teams. Additionally, readers who want to achieve certification and/or accreditation will find it extremely useful to read about ICF, EMCC and AC team coaching competencies and how Solution Focused team coaching is an easy way of embedding those competencies.Solution Focused Team Coaching is a must for any coach, from those who would like to learn a pragmatic, impactful and easy way to move into team coaching to experienced team coaches who would like to learn a new approach and expand their skills, and anybody interested in exploring the fascinating world of team coaching.

Winner of the Henley Centre for Coaching Award for Coaching Book of the Year 2023What do we mean by playfulness? Playfulness and play are no longer seen as only of benefit to children's learning and development, but are being used increasingly for coaching adults in the context of serious challenges and issues. Benefits include better communication, understanding, self-awareness, relationship-building, creativity, ideation and innovation in a business environment. This book is the first to introduce and expand on the idea of playfulness as an approach in coaching.Playfulness in Coaching fully explains the serious role of playfulness and provides the why and the how for new and experienced coaches. Using case studies throughout, the book takes a broad and evidence-led look at the relevant areas of playfulness in coaching: contracting, developing insights, forming direct communications, how to prime the coach and the client for playfulness, identifying and overcoming barriers, assessing risks, and closing a session. It is packed with theory, research, stories from practice, ideas and inspiration for understanding and applying playfulness in life and work.This will be an invaluable resource for coaches, particularly those with experience who are moving towards intermediate and mastery level. The book has been written with coaches working with corporate clients in mind, particularly in the context of challenges in a VUCA environment. It will also be relevant to HR and Learning and Development managers who source coaches for organisations and oversee internal coaches, as well as managers-as-coaches, life coaches and mental health professionals.

This practical, evidence-based guide equips higher education leaders with the coaching skills they need to encourage and support faculty engagement, productivity, and satisfaction.Drawing from research in neuroscience, faculty development, and the scholarship of coaching, this book focuses on three essential skill sets: assessment, setting an agenda, and keeping success going. This logical, easy-to-follow process will improve how academic leaders engage with faculty, thus resulting in more productive conversations and desired outcomes. Experienced seminar leader and academic coach Susan Robison imparts step-by-step guidance and provides plentiful exercises on how to listen deeply, ask meaningful questions, and co-create effective plans to set up faculty for success.A powerful tool for department chairs, program directors, deans, provosts, and more, this book will become a well-used staple in any college leader's library.

Working with teams, leading teams and being a member of a team is part of everyday working life for most of us. Through the lens of a team coaching case study, this book considers the development journey of a team and system influences over a three-year period. Readers are invited to walk in the shoes of the team, the team leader, the organisation, the team coach and the coach's supervision and support networks, providing a unique insight into team coaching and development that goes beyond the traditional focus on the coach's perspective. Helen Zink uses her considerable experience as a leadership and team growth coach, and leader to illustrate how team coaching interventions can be combined with other disciplines such as positive psychology, change management and strategic implementation in effective ways. The book takes a pracademic approach, showing how theories, models and best practice are applied to a real case and highlighting both the successes and challenges experienced to offer an example for all those involved in team, leadership and organisational development. With it widely recognised that collective leadership and teamwork is needed to deal with the rapidly changing environment organisations find themselves in, this is a timely and important resource for coaches, team coaches, coach supervisors, team leaders, team members, organisational development specialists, change managers, academics and consultants.

Now in its fourth edition, the bestselling, seminal book by James Flaherty, Coaching: Evoking Excellence in Others, is an insightful, thought-provoking, pragmatic guide that dissects the art and science of coaching. This fourth edition includes two brand new chapters: the first is on finding one's inner guidance and purpose in traversing the world of work, especially in more uncertain working environments; and the second is on the topic of somatic intelligence. As in earlier editions, this foundational book in coaching clearly presents the theories, concepts, and models, and then moves on to consider rigorous methods of practice and self-observation in a relationship of mutual trust, respect, and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself, and how you can become more effective in helping others to achieve their goals.Coaching, Fourth Edition is a rich learning resource guide for new and experienced coaches who want to challenge their methods of partnering with clients. It is also an inspiring guide for training managers and leaders, human resource development managers, and general managers who want to develop their teams.

This edited collection brings together an impressive and international array of coaching supervisors to highlight the unique cultural and contextual aspects of coaching supervision in the Americas, exploring current theory, research, and practice.Offering fresh insights into a growing field, Francine Campone, Joel DiGirolamo, Damian Goldvarg, and Lily Seto expertly present the nuances of coaching supervision principles and practices in the Americas. The book is organized into three parts. Part 1 introduces the range of cultures and values that inform approaches to and beliefs about coaching supervision in the Americas, such as racial justice, working with indigenous communities, and providing culturally sensitive coaching supervision. Part 2 presents adaptations of coaching supervision models and methods to align with Americas contexts, as well as uniquely introducing an original model for coaching supervision rooted in an Americas perspective. Incorporating theory with practitioner's experiences throughout, Part 3 presents chapters that offers avenues for increasing awareness and interest in coaching supervision in the Americas, including chapters on coach wellbeing and the developmental journey of the coach. Coaching supervisors work across borders and boundaries, and this book will extend supervisors'understanding of the various contexts in which they are working. It is essential reading for coaching supervisors, educators, trainers, mentors, and coaches, and it will be of interest to practitioners and graduate students in organizational development and those who oversee internal coaching programs.

This book responds to the growing need for understanding how we can foster wellness, raise engagement, and strengthen connections in professional contexts as human interactions become increasingly remote.Through research and case studies, the authors outline a paradox: the digital technology we use to connect with others can leave us feeling less connected. To understand what is missing from remote interactions, the authors examine the use of space, sensory cues, group dynamics, and challenges people encounter when the innate need for human connection is unmet. They provide practical advice to improve remote experiences, including ways to manage stress, avoid cognitive overload, and prevent burnout. Ultimately, the book highlights what is possible when we focus not only on the quantity and efficiency of our interactions, but also on the quality and depth of our human connections.The contemporary relevance of this topic makes the book essential for leaders, coaches, consultants, and other professionals working remotely, as well as students and interested individuals seeking to improve their personal and professional remote experiences.

In recent years, the transmission paradigm of learning and teaching is making way for new approaches fuelled in part by the technology and AI revolutions. Learning is seen now more often in the light of connectivism, collaboration and creative problem solving. Dialogic Feedback for High Impact Learning explores this fascinating trend championing learning as a dialogic process between learners and coaches where learning is connecting networks and resources and leads to creative problem solving. It addresses the need for feedback as a dialogue in training for tomorrow, what it entails and how you can best deal with it.The book explores the power of feedback in a high-impact learning setting, where all parties strive for a learning and feedback culture rather than a consumption and testing culture. The authors discuss the feedback process, feedback seeking behaviour and the quality of the feedback message, sharing tips for software and apps to support this process and how teachers and coaches from a variety of settings have integrated the feedback dialogue into their training.This book is intended for everyone who wants to contribute to the learning culture of tomorrow, including learning coaches, managers, education and training professionals, and teachers and trainees at all levels in education.

There is a tendency to assume that teams will naturally know how to self-organise and optimise their collective talents. This thoughtful and engaging book explores the practicalities of coaching teams and some of the challenges that naturally occur because of who we are as human beings. Part of The Professional Coaching Series, this book challenges the assumption that self-organising teams will work in all settings, answering some of the recurring questions and challenges observed in many organisations. How do we connect with each other, so we create trust? How do we work through conflict and see it as part of a natural ebb and flow in relationships? How do we create meaningful work in the context of an ever-changing environment? The opening chapter lays out some basic team coaching principles to help set the stage for coaching people in teams and there are coaching questions in each chapter to engage the reader, as well as tools they can use immediately.Coaching teams is more than just applying coaching skills. It requires a deep understanding of how people behave and an adaptive approach to coaching. This book provides both research references and practical tools to help team coaches start their team coaching journey.

This book provides an accessible and clear description of key theories of systemic coaching and how they can be applied to coaching practice. Structured around five different ways of thinking about systems, the book provides coaches with a high-level overview of different systems theories and how those theories may be applied in practice. Readers are invited to consider each of the five different ways of thinking through the lens of philosophy, purpose and practice: Which theories most resonate for you? How do these systemic perspectives shape your purpose for coaching, and how do they show up in the way that you coach? With examples and case material throughout, Coaching Systemically aligns coaching with the realities and challenges of organisations operating in an ever more complex world. Readers will walk away from the book with a clearer understanding of what it means to coach ‘systemically'and new ideas as to how they can translate insights into practice. Coaching Systemically will be key reading for coaches in practice and in training, consultants and anyone interesting in systemic approaches.

Hawkins and Turner argue that coaching needs to step up to deliver value to all the stakeholders of the coachee, including those they lead, colleagues, investors, customers, partners, their local community and also the wider ecology. Systemic Coaching contains key chapters on how to contract in various settings, how to work relationally and dialogically, how to expand our own and others'ecological awareness, how to get greater value from supervision, work with systemic ethics and expand our impact. While illustrating why a new model of coaching is necessary, Hawkins and Turner also provide the tools and approaches that coaches and clients need to deliver this greater impact, accompanied by real-life case examples and interviews from the authors and other leading coaches and leaders globally. Systemic Coaching will be an invaluable resource for coaches in practice and in training, mentors, coach supervisors, consultants in leadership development and HR and L&D professionals and leaders.

Coaches play a major role in helping people understand their values and the values of their surroundings and helping them make choices and adapt. Sometimes the choice may be to find a situation more in sync with your values. Or it may mean working hard on yourself or in concert with your partner, team, or organization. Whatever we need to do to attain it, a positive fit makes for a happier person, and a happier person will be more successful. This accessible and practical book will help coaches, educators, leaders, and managers understand the philosophy, methodology, and tools that can be used to make a person happier, healthier, and more productive at work and in life in general. This book compiles short vignettes from over a dozen global academics and celebrated executive coaches, sharing information about aligning values in different settings. Based on years of research and written for readers from all walks of life, you will learn that when you understand your core values, place them on a triaxial template, and align them with your definition of success, everything changes. It will help you come out of your comfort zone in order to embrace the future and enhance the quality of your life. For this, you need a concept, a methodology, and effective tools, all of which are offered in this book.Rich with practical step-by-step methodologies and tools to facilitate values-led leadership, coaching, and mentoring, this book is essential for any change agent, be it a coach, a leader, an educator, or any person who is interested in learning how to become more effective, improve their practice, and engage in self or professional coaching. At the same time, it will enhance leadership qualities.

This book locates 101 practical coaching supervision techniques in their theoretical context. It is organised into ten chapters, each reflecting a different philosophical basis for the coaching supervision work: Existential, Gestalt, Person Centred, Positive Psychology, Psychodynamic, Solution Focused, Systemic, Thinking Environment, Transpersonal and finally an Eclectic chapter.With contributions and insights from leaders in the field, this book outlines the different philosophies and their principles and explains their application in practice. The book will help readers determine which technique to use and when, as well as offering a step-by-step guide to implementing or adapting it for their own work. With a breadth of techniques, the book will help all supervisors broaden their repertoire and ultimately become a better practitioner.Accessible and practical, this book is a valuable resource for experienced and novice supervisors as well as their supervisees. It will inspire them to keep their supervision and coaching practices both current and fresh, offering a diverse range of techniques to experiment with.

In this book, Dr Sunny Stout-Rostron examines real-world experience and the contemporary literature on group and team coaching. She analyses how team coaching can guide coaches to help leaders and teams flourish in complex, culturally diverse organisations. As well as presenting a variety of team coaching models she also presents her own model, High-Performance Relationship Coaching, the result of many years of working with global corporate teams.Dr Stout-Rostron illuminates how team coaches can help teams to learn from and interpret their own experiences, and to understand the complexity of the environment in which they work. Her team coaching model is explored over eight chapters, beginning with the role of the business team coach and leadership coaching processes. She evaluates how to work in the Fourth Industrial Revolution and how to shift culture through transformative leadership coaching, explains the depth of relationship systems coaching, and explores how to apply a variety of methods including Ubuntu coaching. The book encourages team coaches to develop deep self-awareness, team awareness, cultural diversity awareness and wider systemic and relationship awareness. Filled with practical stories and examples, it describes how to work successfully with these models in the real world.Transformational Coaching to Lead Culturally Diverse Teams is a key guide for coaches in practice and in training, HR and L&D professionals and executives in a coaching role. This is essential reading for all team coaches.

Global Leadership & Coaching: Flourishing Under Intense Pressure at Work is a unique and personal look at coaching, leading and working internationally, bringing together inspiring, original and dramatic stories of leadership from around the world. From war zones to refugee camps, prisons to hospitals, elite sport to supermarkets, each case study draws on psychoanalytic below the surface thinking to analyse, interpret and understand a leader's decisions, motivations and fears.Rachel Ellison's inter-cultural approach takes us to Afghanistan, Syria and Iraq, Sudan, Somalia and the Central African Republic, to Honduras, the Czech Republic, the USA and the UK. Global Leadership & Coaching presents a series of individual case studies from Ellison's own experiences working with senior commercial, public and third sector leaders across 35 different countries, cultures and organisational contexts. Compellingly written, this book explores the a diverse range of themes to consider when managing risk, danger and extreme emotional stress in some of the most hazardous and challenging work environments. Throughout the text, leaders share their stories of learning how to lead and develop others.Accessible, engaging and original research, Global Leadership & Coaching: Flourishing Under Intense Pressure at Work is essential reading for today's leaders and aspiring leaders looking to develop themselves personally and professionally. This book is also a resource for coaches and coach supervisors. Global Leadership & Coaching provides contemporary, practical and applicable examples of excellence in leadership, for individuals and organisations seeking to develop a high performance, reflective and reflexive corporate learning culture, which enables employees to successfully navigate challenge, increase productivity and find joy in coming to work.

The Heart of Coaching Supervision takes us on a journey that starts with understanding who we are, and why we do what we do the way we do it, so that we can help those we work with understand themselves and their practice. The journey includes our background and personal and professional influences and considers the need for self-resourcing to resource others. It examines our being alongside our doing, to ensure that we can provide the best possible service to all those we work with. The book's highly experienced contributors provide a unique perspective on supervision's benefits. The chapters cover themes that support self-discovery and resourcing including the three Ps of supervision and coaching, diversity and inclusion, resourcing, working with intense emotions and the self as instrument. Nancy Kline's Thinking Environment© is explored in a supervision context alongside creative forms of reflective and expressive writing and resourcing through a peer supervision chain. The Heart of Coaching Supervision also includes ten engaging, international case studies, considering the role of supervision in depth. A key contribution to the field, the book is essential reading for all coaches and mentors, coaching supervisors and psychologists, managers in a coaching role and anyone in a helping profession or leadership position wanting to better understand the wide benefits of supervision.

In Psychodynamic Coaching: Distinctive Features, Claudia Nagel presents a comprehensive overview of the unique features of psychodynamic coaching. As leaders and managers acknowledge the need to understand themselves and their context by looking underneath the surface to improve their decision-making, psychodynamic approaches offer unique insight.Psychodynamic Coaching: Distinctive Features covers not only the major theory but also the practice of coaching, giving guidance from beginning to end of the client relationship. Constructive, holistic and accessible, it demonstrates the impact and dynamics of the unconscious whilst illustrating the power of understanding human behaviour in the complexity of the modern world.With a focus on emotions and relationships in supporting modern leaders adapting to organsational challenges, this book will be an invaluable tool for coaches of all backgrounds, academics and students of coaching and organisational behaviour, and also clinicians. It will also be a key resource for senior leaders for their own personal growth.

The world's challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together. The Practitioner's Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the practice of team coaching. It seeks to enhance practice through illustrating and exploring an array of contextual issues and complexities entrenched in it. The aim of the volume is to provide a comprehensive overview of the field and, furthermore, to enhance the understanding and practice of team coaching. To do so, the editorial team presents, synthesizes and integrates relevant theories, research and practices that comprise and undergird team coaching. This book is, therefore, an invaluable specialist tool for team coaches of all levels; from novice to seasoned practitioners. With team coaching assuming an even more prominent place in institutional and organizational contexts nowadays, the book is bound to become an indispensable resource for any coaching training course, as well as a continuing professional development tool. This book is essential reading for anyone with an interest in coaching, in both practice and educational settings. It will be of use not only for professional coaches, but also for leaders, managers, HR professionals, learners and educators, in the business, public, independent and voluntary sectors.

Coaching with Careers and AI in Mind presents an integrated overview of life and career options for individuals caught in the transition to a new world of work - impacted by the fourth digital revolution - and the tension this creates. The book synthesises extensive career coaching experience, relevant models, scientific thinking, practical tips and research-based information about the future of work in a digital world. This is followed by a positive message and call to action, to build a strong personal core as a point of reference that enables change and flexible adaptation, to meet the future with hope and a better chance for success.

Investing in your returning talentBecoming a parent is life-changing. Our experience as employers, practitioners, researchers and working parents tells us this is a critical time for offering support to new parents as they navigate the transition, plan for their return and re-engage with work and career. At an organisational level, there are huge costs associated with losing experienced and talented employees when they start a family and, in the interest of building a more diverse and balanced workforce, organisations need their people to return engaged and motivated to progress their career. Written in partnership by two established coaching and mentoring professionals, Mentoring New Parents at Work makes the case for dedicated mentoring programmes in the workplace as a sustainable way of supporting new parents and improving talent retention for employers. The authors offer timely, practical guidance for each stage of the mentoring journey, from building the business case through to ideas for mentoring workshops. The book is grounded in theory and practice, and provides tools, techniques and real life case studies from a range of countries and organisations to illustrate good practice.Mentoring New Parents at Work will be invaluable to all HR practitioners and line managers who want to retain and support new parents, helping to pave the way for gender diversity at all levels of their organisations. Its themes and insights will also be of interest to students and researchers of HRM, diversity management, and coaching and mentoring.

The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. Dr MacLennan's book covers the entire subject from basic skills to designing and implementing a tailor-made coaching and mentoring system. He starts by explaining the nature of achievement and the factors that determine it, and then introduces a seven-stage model that will enable managers and supervisors to encourage their people to develop their skills. He examines the problems commonly encountered and shows how to overcome them or, in some cases, turn them to positive account. The book is interactive throughout, using cartoons, humour, self-assessment questions, case studies and illustrations to reinforce the text. A particularly valuable feature is a set of checklists that together summarize the key elements involved. Coaching and Mentoring is, quite simply, a comprehensive manual of the best methods known today of helping people to succeed.

This is a fully revised and updated second edition of the successful Techniques for Coaching and Mentoring, also incorporating the best bits of its sister text Further Techniques for Coaching and Mentoring.The book presents a comprehensive and critical overview of the wide range of tools and techniques available to coaches and mentors. With a strong academic underpinning, it explores a wide range of approaches, and provides techniques both for use with clients and to support professional development of the coach or mentor. Key features include: Easy-to-use resources and techniques for one-to-one coaching; Case studies throughout the text, helping to put theory into practice; An overview of different theoretical approaches; A dedicated section on ‘themes for the coach'discussing coaching across cultures, evaluating your coaching and looking after yourself as a coach; and Downloadable worksheets for each technique. Techniques for Coaching and Mentoring 2nd Edition is an invaluable resource for professional coaches and mentors looking to enhance their practice, and for students of coaching and mentoring.

Performance Coaching for Complex Projects recognises a world of complex undertakings for which the common transactional mindsets and methodologies will not produce the required results. The author advocates, instead, the novel concept that the project manager or team leader should coach the team as part of their role. Managing complexity requires greater use of influence and less reliance on coercion. Learning how to recognise the clues that reveal personal preferences, character traits and motivations will allow you to communicate in a way that recognises how different team members see the world. Team coaching helps the project team work together to think through their issues and then collectively implement the solution. Tony Llewellyn has structured his book in two parts. Part I looks at the challenges of complexity and makes the case for a shift from a transactional directive mindset to a transformational coaching philosophy. Part II introduces a model of project team coaching including the processes and methodologies that have been shown to be effective in improving team performance. Complex projects are invariably messy, not least because of the human factors associated with them. Performance Coaching for Complex Projects is essential reading for anyone responsible for managing in uncertain, challenging and changing environments.

Creating a Coaching Culture for Managers in your Organisation is for managers leaders and coaches interested in extending the practice of coaching to achieve broader organisational outcomes. The book offers a practical approach on how to use coaching strategically to create a culture that supports change, builds leadership capacity, and achieves a high degree of alignment between the goals and aspirations of organisations, and their staff. The authors provide rich case study examples of how coaching has been used in a range of organisations to build capacity, leadership learning, and support new ways of working. Taken together, the chapters provide insight into how organisations can develop a culture that promotes engagement, open and dialogic communication, clarity of expectations, and high performance.This valuable text is a timely contribution to current thinking on leadership, management, and organisation development. It will be of interest to managers, leaders, HR professionals and coaching professionals, as well as students interested in coaching techniques, counsellors, and psychotherapists.

Current research indicates that approximately 70% of all organizational change initiatives fail. This includes mergers and acquisitions, introductions of new technologies, and changes in business processes. Leadership is critical in initiating, driving and sustaining change to produce business results, and executive coaching is the best way to support leaders at all levels. Coaching for Change introduces a model for executive coaching that provides the tools and resources to support leaders in driving organization change. In this book, a number of coaching and change models are explored with the goal of integrating them into a framework that can be applied to the individual, team or organization. Bennett and Bush explain the theories behind both coaching and change, and include practical sections on developing coaching skills. A companion website supports this book as a learning tool, featuring a curriculum, instructor guides, powerpoint presentations and more. Coaching for Change is a valuable book for students in coaching, change management or organizational development courses, as well as professionals who want to develop their skills to drive successful change within their organizations.

Coaching: Evoking Excellence in Others is an insightful, thought-provoking guide that dissects the art and science of coaching. Beginning with theories, concepts and models, the book moves on to consider rigorous methods of practice and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself and how you can become more effective in helping others to achieve their goalsThis third edition includes a new chapter on communication and a new central case study that runs throughout the book to illustrate the impact of the themes and concepts discussed in the book.Coaching, 3rd edition is a rich learning resource guide for new and experienced coaches who want to challenge their methods of partnering with clients. It is also an inspiring guide for training managers and leaders, human resource development managers and general managers who want to develop their teams.

'In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book's thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives.'— Tita Theodora Beal, Learning & Development, Pfizer, Inc.'This is a wise book. The essential take-away is simple and profound. Develop, refine, and apply your own (as in ownership) personalized coaching model. Much is provided; nothing is imposed. Readers are invited to reflect on unique and defining experiences, strengths, values, perspectives and style and to begin creating their own ‘work in progress.'Coaching Models will be a compelling read for experienced coaches and new coach practitioners alike.'— Bethene LeMahieu, Ed.D.; Professional Coach and Conversation Conservationist Coaching Models: A Cultural Perspective encourages and assists students and practitioners of business coaching to develop and apply their own coaching models. The entire field of coaching will benefit from having coaches who use their models to continually improve their practice.The first part of this book presents the model development process by looking at the relationship among culture, beliefs, and behavior in the coaching context. It explains the importance of identifying cultural factors that influence the way coaches approach coaching interactions, and their coaching models. The second section provides coaches with information and strategies for developing personalized coaching models, applying them to specific contexts, and reflecting on their interactions to refine their core coaching practices. The third part describes the evolution of the author's own coaching model—the Performance Coaching Model—and illustrates how one coach incorporates unique perspectives and sets of skills, knowledge, and experience in her coaching practice.

The Coaching Relationship discusses how we can integrate process perspectives such as the quality of the coach-coachee relationship, and professional perspectives including the influences of training and supervision, for more effective outcomes.Stephen Palmer and Almuth McDowall bring together experts from the field of coaching to discuss different aspects of the coach-coachee relationship, topics covered include: the interpersonal perspective the role of assessment ethical issues cultural influences issues of power. The book also includes a chapter on the interpersonal relationship in the training and supervision of coaches to provide a complete overview of how the coaching relationship can contribute to successful coachingIllustrated throughout with case studies and client dialogue, The Coaching Relationship is essential reading for practicing coaches and coaching psychologists wishing to learn more about the interpersonal aspects of coaching.

In order to get the best out of people in organisations, managers need to address the fundamental principals of people management: those of motivation, ability and confidence building. This proposed book aims to bring together clarity and understanding of these three main areas in one text with anecdotes and practical examples to enable managers to gain demonstrable improvements in organisational performance through their people. The material will be underpinned with just enough theory to establish a rationale for practice.While a highly practical text, the aim is to meet many of the learning outcome requirements of the Certificate in Management and Diploma in Management people management / empowerment modules

Praise for the first edition:“As interest in coaching grows, I think Flaherty's book will come to stand out as a definitive work.” – Peter M. SengeCoaching: Evoking Excellence in Others proposes rigorous methods of practice and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink and possibly undo how you relate to your clients, your partner, your staff, your friends, and how you produce long-term excellent performance in yourself. This 2nd edition includes new chapters on working with the body and what to do when we find ourselves stuck in our coaching efforts. These chapters, have been included to expand the coaches repertory and readiness to step into wider areas of engagement with clients. As with the previous edition these chapters have annotated bibliographies at their conclusion that will assist the reader in continuing their study. The appendix also has expanded list of self-observation exercises and practices as well as additional material that can be used in assessment. This book will act as a learning guide for new coaches and master coaches who want to challenge their methods of partnering with clients. It is also applicable to managers intending to include coaching in their developmental roles with team members. The author has led workshops in coaching, communication, leadership, and project management for more than 12,000 people. These have included participants from many Fortune 500 companies such as AT&T, FMC, Chrysler, Ernst & Young, Cargill, Levi Strauss and Coopers & Lybrand.