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Viewed in the context of an older-growing population, pressure on health-care and social (family and community) resources, and a perceived changed intergenerational ‘care contract’, relationships are often the only avenue open to address the care needs of both older and younger generations in economically deprived environments. This study explored how empathy manifested in the care experiences of older people (8 women and 1 man, aged between 60 and 85 years) in relation to middle adolescents (aged 16 years and younger). Empathy is proposed as an essential quality that can benefit care in any relationship, and indications of this were obtained by applying the Mmogo-method®, a projective visual data collection method. Textual data were analysed thematically, and visual data were analysed using Roos and Redelinghuys’ method of analysis. Findings indicated that older people viewed the relational interactions from a self-centred perspective and in a linear manner, referred to mid-adolescents in judgemental terms, and expressed conditional acceptance of these younger people. The findings indicated the antithesis (the opposite) of empathy, with the implication that older people might not give or elicit empathy in relation to younger people, particularly when the latter reach independence and exercise their autonomy. A lack of giving and receiving empathy holds serious implications for the future care needs of older people. [ABSTRACT FROM AUTHOR]