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Drawing from organizational justice theory, this study examined the mediating effects of organizational trust on the association between organizational justice (i.e. in the forms of distributive and procedural justice) and the job attitudes of job satisfaction and organizational commitment in a sample of 220 correctional staff employed full-time at a high-security prison in the U.S. Midwest. Ordinary least squares regression results indicated that participant perceptions of organizational trust fully mediated the association between procedural justice and job satisfaction, but only partially mediated the association between distributive justice and job satisfaction. Further, organizational trust fully mediated the association between both distributive and procedural organizational justice and staff commitment toward the organization. [ABSTRACT FROM AUTHOR]

Organizational citizenship behaviors (OCBs) have been the subject of considerable research attention within business organizations. Much less attention has been directed at OCBs within criminal justice agencies, and even less research has addressed OCBs within police organizations. The present study uses survey data collected from 829 police officers in India to assess the antecedents of several dimensions of OCBs. Unlike most prior research, we use a path model in an effort to disentangle the direct and indirect effects of organizational justice, job demands and job resources, organizational justice, stress, and work attitudes on OCBs while controlling for officer personal characteristics. Our findings indicate that job satisfaction and organizational commitment are strong predictors of OCBs and that they mediate the effects of job stress, which did not directly influence OCBs. In addition, organizational justice factors exerted inconsistent effects on OCBs. Strategies for increasing the likelihood that officers will engage in OCBs are discussed. [ABSTRACT FROM AUTHOR]

Understanding the factors that lead to correctional officer (CO) turnover intent is vital. Using a gendered career stage model, this study focused on male and female CO similarities and differences in workplace variable effects on turnover intent across career stages. The results indicated that organizational commitment was a consistent predictor of turnover intent for all correctional officers at all career stages, and, at various career stages, quality of supervision, coworker support, and safety concerns affected both males and females. Male officers were more likely to leave at all career stages, with the impact of job stress and role ambiguity influencing male turnover intent. [ABSTRACT FROM AUTHOR]

Role strain has many negative outcomes. While the majority of role strain research has focused on its effects, this study explored possible antecedents of role strain among staff at a large, urban Southern jail in the United States. Based on regression analysis of survey data, instrumental communication, views that policy is followed, input into decision-making, formalization, and supervisory support each had significant negative effects on role strain. Administrative support and positive relations with coworkers, however, had nonsignificant effects. Jail administrators should attempt to reduce role strain by creating clear structure of job duties and expectations (formalization), providing staff with a greater organizational voice (input into decision-making), explaining the importance of organizational policies being followed and how they benefit staff, improving the flow of critical information about job and organizational matters (instrumental communication), and training supervisors about how to provide support to their subordinates and reward them for doing so (supervisory support). [ABSTRACT FROM AUTHOR]

In literature on correctional staff, one poorly understood antecedent of job stress and other negative outcomes is perceived danger from the job. Survey results from 272 staff at a state-run Midwestern maximum security prison were analyzed with Ordinary Least Squares (OLS) Regression to determine the relationships between personal/work environment variables and perceptions of job danger. Analyses revealed the effects of the personal variables were conditional on staff position (custody vs. non-custody). Irrespective of position, two of seven work environment variables studied (less input into decision making and more daily contact with prisoners) were related to greater perceived risk of harm from the job. Also, greater organizational formalization was related to greater perceived risk among custodial staff. Perceived danger from the job is a real issue, and the current results indicate workplace factors play a role. [ABSTRACT FROM AUTHOR]

Correctional research has just begun to explore the effects of variables and their differences over the course of a career within the field. This study examined several correctional staff outcomes and how they varied over three identified career stages (initial, establishment, and maintenance) at a state-government operated prison. Results indicated that job involvement, job satisfaction, affective commitment, moral commitment, and turnover intent were highest during the initial stage of employment, which is contrary to other occupations. Job stress and continuance commitment remained equal across all three career stages. Findings suggest that the effects on career stages are contextual and vary across different types of organizations. Furthermore, the strains and stresses of working in a correctional institution may not be cumulative but remain steady across a career. [ABSTRACT FROM AUTHOR]

Past empirical research has indicated that workplace factors affect the work attitudes of police officers. Police officers (N = 827) were surveyed in two districts (Sonipat and Rohtak) in the State of Haryana in the Republic of India. Ordinary least squares regression analysis was used to test the effects of job variables (i.e., job autonomy, job variety, training, and supervision) on job attitudes (i.e., job involvement, job satisfaction, and organizational commitment). Results indicate that variety, training, and supervision had positive associations with involvement, satisfaction, and commitment. Job autonomy had no association with job satisfaction or organizational commitment and had a negative association with job involvement. [ABSTRACT FROM AUTHOR]

Even though work–family conflict has been linked to negative outcomes for both correctional facilities and staff, little research has been conducted on how workplace factors may be related to it. This study tested nine hypotheses based on the job demand–resource model. Ordinary least squares (OLS) regression analysis of survey data from 160 staff revealed that while most job demand variables (i.e., the role stressors of role conflict, role overload, and perceived dangerousness) predicted work–family conflict, the same did not hold for job resource variables (i.e., the workplace factors of job autonomy, supervision, job variety, instrumental communication, and integration). [ABSTRACT FROM AUTHOR]

Recent literature has found that organizational commitment of correctional staff is highly influenced by the workplace and can either result in positive or negative behaviors. Most research, though, has examined predictors of only one type of commitment. This study looked at three types of commitment (continuance, moral, and affective) and their influence on the outcomes of correctional orientation, views of absenteeism, and turnover intent. The results indicate that the three dimensions of commitment varied in their impact on the organization outcomes and provide insight into the complex nature of the bonds that tie employees to this unique organization. [ABSTRACT FROM AUTHOR]

Finding strategies to prevent burnout is imperative for correctional administrators. Ordinary least squares regression analyses of survey results from 160 employees at a private prison for offenders aged 14 to 19 who were tried as adults were used to examine the effects of affective and continuance commitments on the three dimensions of staff burnout. The results indicate that affective commitment had a negative association with emotional exhaustion, depersonalization, and feelings of reduced accomplishment, while continuance commitment had a positive relationship with these dimensions of burnout. Of the control variables, tenure had a positive association with emotional exhaustion, age had a negative relationship with depersonalization, and average daily contact with inmates had a positive association with feelings of reduced accomplishment. One strategy that administrators could employ to reduce staff burnout is to strengthen staffs’ emotional ties and feelings of loyalty to the organization, while attempting to decrease perceptions that the employee is trapped in the job. [ABSTRACT FROM PUBLISHER]

This study sought to examine the relationship between correctional orientation (support for rehabilitation or punishment) and organizational citizenship behaviors (going above and beyond what is expected at work). All available staff at a Midwestern, high-security prison that housed juvenile offenders sentenced as adults were surveyed. Regression results suggest that correctional orientation does have a direct impact on organizational citizenship. Those staff indicating greater support for rehabilitation were more likely to report engagement in organizational citizenship behaviors. Support for punishment, however, had a nonsignificant association. Even among custody staff (i.e., correctional officers) and staff who spent half or more of their day interacting with inmates, support for rehabilitation had a significant positive association with organizational behaviors and support for punishment was not a significant predictor. In addition to the benefits of increased support for rehabilitation, such as better inmate relations, job satisfaction, and lower job stress, the current results suggest that another benefit of increasing support for rehabilitation among staff could result in greater engagement in organizational citizenship behaviors. Correctional administrators should explore different ways to promote support for rehabilitation among staff. [ABSTRACT FROM PUBLISHER]

Life is filled with the demands of work and family. When conflict exists in one domain, research indicates it can spill over and affect the other. In corrections, many workplace factors have been shown to affect the organizational commitment of staff. As staff are the most valuable resource in this labor intensive field, this study focused on the effects of two types of organizational commitment (affective and continuance) on three work–family conflict variables (time based, strain based, and behavior based). Using ordinary least squares regression analysis of survey data from 160 correctional staff at a Midwest private prison, the results indicated that as affective commitment rises, all three work-on-family conflict variables decreased. Conversely, when continuance commitment rose, all three work-on-family conflict variables increased as well. Surprisingly, both forms of commitment had nonsignificant associations with family-on-work conflict. The only significant control variable was age, which revealed that older staff had less conflict between work and family. [ABSTRACT FROM AUTHOR]

Prior research on correctional staff turnover intent and turnover generally assumes that staff are impacted by the workplace in a similar manner regardless of career stage. This study examined whether correctional officers (N = 2,621) with a Southwestern correctional agency differed in their level of turnover intent across different career stages, and whether the impact of work environment variables on turnover intent varied across career stages. Results indicated that turnover intent was lowest among staff with less than 1 year into their careers, and that the effects of work environment variables on turnover intent varied greatly across the 4 career stages. Commitment to the organization was the only work environment variable to be a significant predictor of intent to leave among four career stages, with a negative association in each of the four career groups. [ABSTRACT FROM AUTHOR]

The nucleus of any correctional organization is its correctional staff. There are expected in-role behaviors and duties of the staff, but extra-role behaviors (referred to as organizational citizenship behavior) also are important for correctional organizations. However, there has been little research on correctional staff organizational citizenship behavior. Based on social exchange theory, organizational justice should be important in shaping the organizational citizenship behavior of correctional staff. Distributive and procedural justice are two salient dimensions of organizational justice. Survey data from staff at a private prison indicated that procedural justice had a significant positive relationship with organizational citizenship behavior, but distributive justice had a nonsignificant association. [ABSTRACT FROM AUTHOR]

Role stress is an important aspect of the prison workplace that impairs organizational functioning and can have negative effects for correctional staff. While the effects of role stress on correctional workers are largely known, few studies have examined the causes of role stress. The current study explores potential antecedents of role stress among 160 correctional staff at a private Midwestern prison. Multivariate OLS (ordinary least squares) regression analysis identified five statistically significant predictors of role stress: instrumental communication, supervisory support, formalization, job autonomy, and race. The results suggest that correctional managers and supervisors can reduce role stress substantially by clarifying the roles, responsibilities, and expectations of employees, creating a supportive atmosphere for workers, and identifying areas where staff can have greater control over their jobs. [ABSTRACT FROM AUTHOR]

Although correctional staff job burnout is costly to all involved, it has not received the empirical attention it deserves. The job characteristics model holds that job characteristics are important in shaping employee outcomes. This study focused on the effects of the job characteristics of supervision consideration, supervision structure, job autonomy, and job variety on the three dimensions of job burnout (i.e., emotional exhaustion, depersonalization, and perceived ineffectiveness at work) among correctional staff. Ordinary least squares (OLS) regression analysis of data from 160 staff members at a private prison indicated that job autonomy and job variety had significant negative relationships with emotional exhaustion. Supervision consideration, job autonomy, and job variety all had negative effects on the depersonalization dimension of burnout. Job autonomy and job variety had significant negative effects on perceived ineffectiveness. [ABSTRACT FROM AUTHOR]

Trust is a valued resource of any organization and is a necessary component of a positive, healthy work environment. In corrections, the work environment is critical to ensure the safety and security of staff, inmates, and the community. The demands of correctional work can lead to job burnout, which has been linked to psychological and physical health problems, decreased work productivity, increased absenteeism, and heightened turnover intent and turnover. Thus, it is paramount for corrections to find methods that can alleviate job burnout effectively. Three types of burnout have been identified in the literature: emotional exhaustion, depersonalization, and a feeling of ineffectiveness. This study explored whether correctional staff trust in supervisors and management reduced burnout. Six hypotheses were proposed examining the three types of burnout and the two levels of trust. Results indicate that levels of burnout were lower when workers trusted their supervisors and management in five of the six hypotheses proposed. [ABSTRACT FROM PUBLISHER]

Although emotional burnout of prison staff is costly to all involved, it has not received the kind of research attention that is warranted. This exploratory study focused on the impact of job characteristics on the emotional exhaustion dimension of burnout of prison staff. Using data from 272 staff members at a Midwestern state prison, this study found that both job feedback and job autonomy had negative effects on the index of emotional exhaustion burnout; however, both supervision and job variety had nonsignificant effects. The study further discussed possible reasons for both the significant and nonsignificant relationships. [ABSTRACT FROM PUBLISHER]

Given the often disquieting history of correctional institutions, we question the notion of a utopian prison and, instead, make suggestions for simply improving existing institutions. First, prisons should adopt a clear commitment to the principles of restorative justice and rehabilitation. Second, the recruitment, training, and retention of staff should be reformed so that staff members are more likely to have a high commitment to such principles. Third, the physical, social, psychological, and moral/ethical safety of the prison must be improved so that individuals can concentrate on change rather than mere survival. Fourth, the evidence supporting rehabilitative programming should be consulted, but, in addition, a more nuanced measure of success should also be considered. Finally, it is necessary to understand the barriers to improving prisons, including the vested interests that profit from the “prison-industrial complex,” public opinion, and budgetary restraints. In conclusion, we argue that prisons will never be utopian, but they can be more just, more humane, and more effective as a place to change lives. Evidence suggests this is what the public wants. [ABSTRACT FROM AUTHOR]

This exploratory study examined several propositions of person—environment fit theory in an adult midwestern correctional facility oriented toward treatment. Special attention was given to the manner that person—organization fit influenced correctional staff outcomes. Drawing from the need—supply fit framework of person—environment fit theory, the authors predicted that correctional staff whose values and objectives were congruent with those of the institution would experience better outcomes than staff whose values and objectives were not congruent. The results generally supported these propositions. Staff who supported punishment had higher levels of role stress and work—family conflict, had lower levels of life satisfaction and moral commitment, and were more likely to perceive the organization as unfair. Conversely, correctional staff who were supportive of treatment perceived higher levels of integration and had higher moral commitment. These results suggest that efforts to increase value congruence between staff and the institution will improve outcomes among correctional staff. [ABSTRACT FROM AUTHOR]

According to the existing literature, support for punishment and support for treatment of inmates are the two major orientations held by correctional workers. There is a small but growing body of studies that has examined the predictors of these orientations. The literature suggests that personal characteristics account for little of the variance in correctional orientations whereas individual-level perceptions of work environment factors are related to correctional orientations; however, the effects of job burnout have not been explored. This study investigates the relationship between burnout and the two correctional orientations. Burnout has three dimensions: emotional exhaustion, depersonalization, and ineffectiveness. This study finds that depersonalization is positively related to support for punishment and negatively related to support for treatment. Ineffectiveness leads to a lower support for treatment whereas emotional exhaustion leads to a higher support for treatment. [ABSTRACT FROM PUBLISHER]

This study examined a gendered model of the effects of supervisory factors on job outcomes for both men and women. Two competing hypotheses, the importation-differential experiences model and the work role prisonization model, guided the analyses of the effects of supervisor support, supervisor structure, and supervisor trust on job stress, job satisfaction, and affective organizational commitment. Data came from surveys of 160 correctional staff employed at a Midwestern prison. The results provide substantial support for the work model and less support for the importation model. Few differences were found in how men and women respond to supervisory factors. The implications of these results are discussed. [ABSTRACT FROM PUBLISHER]

This study examined the relationship between social support and burnout among correctional staff at a private midwestern correctional facility for juveniles tried as adults. Research on correctional staff burnout often calls for social support to help combat the problem; however, there has been no published research on whether different types of social support influence the different dimensions of job burnout. As such, the analyses examined the effects of family-and-friends support, coworker support, management support, and supervisor support on emotional exhaustion, depersonalization, and ineffectiveness. The results revealed that different types of social support influenced different dimensions of burnout. Each dimension of job burnout was influenced by at least one type of social support. Furthermore, the effects of some types of social support were unique to specific dimensions of job burnout, and none of the types combined to influence any dimension of job burnout in a uniform manner. The results point to the need to develop different forms of social support to deal with the different dimensions of burnout. [ABSTRACT FROM PUBLISHER]

Correctional organizations need committed, relatively unstressed, and satisfied staff. Thus, it is important to identify and understand the factors that help shape the job stress, job satisfaction, and organizational commitment of correctional workers. Past research has shown that many different dimensions of the work environment are important predictors. Yet not all dimensions of the work environment have been examined, including perceptions of organizational innovation. Thus, it is unclear whether and how perceptions of organizational innovation may influence the job stress, job satisfaction, and organizational commitment of correctional employees. Using survey data from staff at a Midwestern correctional facility, the effects of perceptions of organizational innovation are studied while controlling for the shared effects of other salient work environment dimensions (i.e., job variety, job autonomy, and perceived dangerousness of the job) and personal characteristics (i.e., gender, age, position, tenure, educational level, and race). In multivariate analyses, perceptions of organizational innovation had a statistically negative association with job stress, whereas it had statistically significant positive associations with job satisfaction and organizational commitment. [ABSTRACT FROM AUTHOR]

Burnout, a syndrome caused by excessive strain and psychological exhaustion, comprises the dimensions of emotional exhaustion, depersonalization, and feelings of being ineffective. Survey results from 160 correctional staff at a maximum security private prison in the Midwest were used to compute ordinary least squares regression equations in order to reveal the effects of burnout on the outcomes of life satisfaction, turnover intent, and absenteeism. Ineffectiveness was linked with none of the three outcomes. Depersonalization was linked with increased turnover intent and more frequent absenteeism, and emotional exhaustion was linked with all three outcomes. The results differed somewhat between female and male staff and between correctional and noncorrectional officers. [ABSTRACT FROM AUTHOR]

Work-family conflict and job burnout are both issues for 272 correctional staff (response rate of 68%). The two major forms of work-family conflict are work-on-family conflict and family-on-work conflict. Multivariate analysis of survey data from 272 correctional staff at a state prison indicated work-on-family conflict had a significant positive relation with job burnout, while family-on-work conflict did not. [ABSTRACT FROM AUTHOR]

In an era in which rising costs, shrinking budgets, and personnel shortages are common, it is increasingly important to provide a positive work situation to ensure worker stability. Research indicates that job burnout is a negative response that is harmful to the employee and to the organization. Depersonalization, emotional exhaustion, and feeling a lack of accomplishment at work are all dimensions of job burnout. This study examined the association of job involvement, job stress, job satisfaction, and organizational commitment with burnout among correctional staff. The findings highlight the significance of these variables in relation to burnout. Specifically, job satisfaction had an inverse relationship with emotional exhaustion, depersonalization, and a sense of reduced accomplishment at work, whereas job stress had a significant positive relationship with depersonalization and emotional exhaustion. Job involvement also had a positive association with emotional exhaustion, whereas commitment to the organization had no relationship with any of the three dimensions of burnout. [ABSTRACT FROM AUTHOR]

There is a large body of literature that strongly suggests that role stress is harmful to correctional staff. Past research has found that role stress is linked to lower job satisfaction, lower organizational commitment, greater job stress, and intention to quit. The bulk of the literature has looked at the consequences of role stress; this study examined the potential antecedents of role stress for correctional staff. While controlling for the shared effects of the personal characteristics of gender, age, position, tenure, educational level, race, and supervisory status, this study examined whether different aspects of the work environment (i.e., input into decision making, supervision, formalization, integration, job performance, and instrumental communication) were linked to role stress using survey data of correctional staff at a Midwestern prison. Ordinary least squares multiple regression analysis indicated that the personal characteristics of position and tenure had statistically significant associations with role stress. Specifically, noncustody staff and staff with higher tenure reported greater role stress than custody staff and staff with less tenure. With regard to the work environment variables, input into decision making, supervision, formalization, integration, and instrumental communication all had a significant negative relationship with role stress, whereas job performance feedback did not. [ABSTRACT FROM AUTHOR]

Correctional staff are the backbone of any correctional organization, and building organizational commitment among employees is critical for an effective organization. Although there is a small but growing body of literature on the antecedents and consequences of organizational commitment, there has been little discussion on the various types and levels of commitment and whether results differ depending on the form of commitment being measured. This study reviewed the three major types (i.e., affective, moral, and continuance) and two levels (i.e., agency and institutional) of organizational commitment. Multivariate analysis of survey results from 272 staff at a high-security prison in the Midwest revealed that the effects of the major forms of organizational structure (i.e., input into decision making, job autonomy, promotional opportunities, institutional communication, and organizational fairness) and job stress varied considerably depending on which form of organizational commitment was measured. [ABSTRACT FROM AUTHOR]

Correctional institutions rely on staff to accomplish a variety of tasks and objectives to ensure the safety and security of society. A significant body of research has focused on characteristics and attitudes of correctional staff to uncover positive work outcomes. One area that rarely appears in the correctional literature is organizational citizenship behavior (OCB), which refers to those prosocial work behaviors in which employees engage that reflect extra effort and benefit the organization. This study examined the influence of work environment variables (i.e., organizational commitment, job stress, and job involvement) and individual-level characteristics on OCB. The results indicate that organizational citizenship behavior is affected by both organizational commitment and job stress. Findings are discussed in terms of possible policy implications for correctional organizations as well as the need to examine further the reciprocal nature of the employee/employer relationship. [ABSTRACT FROM PUBLISHER]

Work-family conflict (WFC) occurs when the work domain and family domain are incompatible with one another in some manner. A survey of staff at a private Midwestern prison measured four dimensions of WIC: time-based work on family conflict, strain- based work on family conflict, behavior-based WFC and family on work conflict. Ordinary Least Squares (OLS) regression results indicate that strain-based conflict was the only form of WFC to have a significant effect on job stress. Both strain-based conflict and behavior-based conflict had a significant impact on job satisfaction. Finally, time-based conflict, behavior-based and family on work conflict all had significant effects on organizational commitment. [ABSTRACT FROM AUTHOR]

The article focuses on the impact of occupational stressors on correctional staff organizational commitment. Generally, job stress is defined as an employee's feelings of job-related hardness, tension, anxiety and frustration. Thus, it is seen as the outcomes of stressors. According to a study, which studied the causes of job stress concluded that it is still unclear that occupational stressors have an effect on the organizational commitment of correctional workers. Another study that examined the effect of role conflict and other job stressors reported that these stressors are often related negatively to correctional staff job satisfaction.