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The main objective of this work is to show the potentialities of recently developed approaches for automatic knowledge extraction directly from the universities’ websites. The information automatically extracted can be potentially updated with a frequency higher than once per year, and be safe from manipulations or misinterpretations. Moreover, this approach allows us flexibility in collecting indicators about the efficiency of universities’ websites and their effectiveness in disseminating key contents. These new indicators can complement traditional indicators of scientific research (e.g. number of articles and number of citations) and teaching (e.g. number of students and graduates) by introducing further dimensions to allow new insights for “profiling” the analyzed universities.

This paper relates the definition of data quality procedures for knowledge organizations such as Higher Education Institutions. The main purpose is to present the flexible approach developed for monitoring the data quality of the European Tertiary Education Register (ETER) database, illustrating its functioning and highlighting the main challenges that still have to be faced in this domain.

This paper proposes a holistic framework for the development of models for the assessment of research activities and their impacts. It distinguishes three dimensions, including in an original way, data as a main dimension, together with theory and methodology. Each dimension of the framework is further characterized by three main building blocks: education, research, and innovation (theory); efficiency, effectiveness, and impact (methodology); and availability, interoperability, and “unit-free” property (data). The different dimensions and their nine constituent building blocks are attributes of an overarching concept, denoted as “quality.” Three additional quality attributes are identified as implementation factors (tailorability, transparency, and openness) and three “enabling” conditions (convergence, mixed methods, and knowledge infrastructures) complete the framework. A framework is required to develop models of metrics. Models of metrics are necessary to assess the meaning, validity, and robustness of metrics. The proposed framework can be a useful reference for the development of the ethics of research evaluation. It can act as a common denominator for different analytical levels and relevant aspects and is able to embrace many different and heterogeneous streams of literature. Directions for future research are provided.