Search

The express delivery industry has played a key role in people's lives during the COVID-19 pandemic. However, due to concerns about the virus, people frequently ostracize services from couriers, which can damage the couriers' motivation and make them consider seeking other work. In this study we explored how customer ostracism influenced turnover intention among couriers. Using a questionnaire survey of 529 couriers administered at two time points, we found that customer ostracism was positively and significantly correlated with couriers' turnover intention and that this relationship was mediated by work stress and moderated by perceived organizational support. These results enrich our knowledge of the antecedents and mechanisms related to employees' turnover intention during the pandemic, as well as having important practical implications for the management of couriers' work stress and the prevention of their turnover intention. [ABSTRACT FROM AUTHOR]

From the perspective of affective events theory, we examined how the vividness of a disaster description affects the public's willingness to donate money to victims of the disaster. We conducted three experimental studies (Studies 1–3) and a survey study (Study 4), and the findings show that the vividness of a disaster description was positively related to individuals' willingness to donate (Study 1), and that this result was maintained when participants' affect and demographic variables were taken into consideration (Study 2). Further, sympathy mediated the effect of vivid descriptions of a disaster on the public's intention to donate money (Studies 3 and 4). We have provided a new understanding of the relationship between the vividness of a disaster description and the public's intention to donate money. [ABSTRACT FROM AUTHOR]

We combined experience curve theory and social learning theory and proposed that the relationship between entrepreneurs' prior experience and their entrepreneurial self-efficacy would be curvilinear, with the upward slope of the curve gradually decreasing. Participants were 266 entrepreneurs in Southeast China who completed a survey. Our results show there was a nonlinear relationship between entrepreneurial experience and entrepreneurial self-efficacy, suggesting that as entrepreneurs gained more experience, the rate of entrepreneurial self-efficacy slowed down. Furthermore, we found that entrepreneurial passion moderated this curvilinear relationship, such that when entrepreneurial passion was strong, nascent entrepreneurs with less experience exhibited greater entrepreneurial self-efficacy than did entrepreneurs with more experience. Theoretical contributions and future research directions are discussed. [ABSTRACT FROM AUTHOR]

We used social construction theory to investigate the mechanisms and boundary conditions that underlie the relationship between perception of financial aid and social-giving-back behavior in the context of students in need who receive financial aid at China's universities. The results of a time-lagged field survey with 436 students indicated that their perception of financial aid was positively related to their social-giving-back behavior, and that self-concept mediated this relationship. Furthermore, when the students perceived that financial support was intended for their benefit, this strengthened the relationship between their perception of financial aid and self-concept, which, in turn, reinforced the indirect effect of perception of financial aid on students' giving-back behavior through their self-concept. Implications for research and practice are discussed. [ABSTRACT FROM AUTHOR]

Incidences of noncompliance with COVID-19 prevention and control policies have occurred worldwide, increasing the risk to public safety and making epidemic control more difficult. We applied the approach–inhibition theory of power perception to investigate the underlying mechanisms and boundary conditions of the relationship between individuals' power perception and their prevention and control policy compliance. This study collected data from 303 participants in 45 counties (districts) spanning one province in China. Results show that individuals' sense of power was negatively related to their prevention and control policy compliance, with risk perception mediating and group policy control moderating this relationship. The findings provide a reference for assessing the effectiveness and relevance of government epidemic prevention and control. Implications for research and practice are discussed. [ABSTRACT FROM AUTHOR]