1. Psychological Ownership in Financial Decisions
- Author
-
Suzanne B. Shu
- Subjects
Public economics ,business.industry ,media_common.quotation_subject ,05 social sciences ,Psychological intervention ,Public policy ,Legislation ,Investment (macroeconomics) ,Affect (psychology) ,Social security ,Feeling ,0502 economics and business ,050211 marketing ,050207 economics ,business ,Financial services ,media_common - Abstract
Policy makers have long intuitively realized the benefit of encouraging strong psychological ownership toward social programs. For example, Franklin D. Roosevelt in the 1930s purposely designed the Social Security program to include a high feeling of ownership by workers, to generate a sense of responsibility and protection from future legislation. Recent research suggests that this sense of ownership continues to be an important part of the SSA program and is a significant predictor of when retirees claim their benefits. Strong feelings of ownership also exist for other programs (e.g., Medicare) and financial services (e.g., investments), and there are significant implications of that psychological ownership on consumers’ decisions and behavior around these programs. Policy makers and marketers may wish to consider the role of interventions that affect consumers’ psychological ownership, along with feelings of trust and fairness, for such products.
- Published
- 2018
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