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The article discusses the opportunities and challenges of using social media for communication in the field of radiology, specifically from the perspective of patients. It highlights the benefits of social media in healthcare, such as providing accessible and personalized information, fostering engagement, and addressing patient concerns. The article emphasizes the importance of transparency and clear communication in healthcare and how social media can be used to build trust between patients and healthcare providers. It also acknowledges the diverse challenges and the need for tailored approaches in healthcare. The article concludes by stating that when used responsibly, social media can enhance patient experiences, bridge gaps in healthcare, and improve the relationship between patients and healthcare providers. [Extracted from the article]

The Patient Advisory Group (PAG) of the European Society of Radiology aims to highlight, in this short paper, patients' expectations from the radiological community and support workers, throughout the patient's medical imaging journey for completion of diagnostic or interventional examinations. In order to maintain constant awareness of patients' expectations, key expectations have been summarised in an easy-to-remember mnemonic: PATIENTS CARERS AIMS. Due to disparate healthcare systems and medical imaging services in Europe, not all patient expectations can be systematically met, but healthcare providers should be mindful, when setting up new operational procedures, of the need to focus on patient-centred needs and care. At times when new or improved technology is being introduced, such as artificial intelligence applications, telemedicine, robotisation of interventional procedures and digitised records, the impact on radiologist–patient communication and interactions should be considered. [ABSTRACT FROM AUTHOR]