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While university change initiatives have become more common in the face of changing learner needs and higher education funding, many fail to produce desired effects, even when guided by organizational change models. The purpose of this study was to document a successful change process in an engineering department at a Hispanic-serving institution in the southwestern United States. The change effort focused on enhancing faculty capacity to support diverse student success. The change process was planned using Kotter's eight-step change model (1996) and was therefore a prescribed, linear, sequential change process. Qualitative analysis of audio-recorded faculty interviews and meetings, artifacts, field notes, and participant observation highlights how Kotter's change model was implemented iteratively and emergently. Early steps were revisited and strategies were treated as improvable. This approach enhanced faculty buy-in and project success. Characterization of each step provides insight into ways to apply Kotter's change model in higher education settings. [ABSTRACT FROM AUTHOR]

This article reports a mixed-methods study about using virtual reality (VR) tools (Google Cardboard and Expeditions) for developing students' oral proficiency in learning Chinese as a second language. Twelve students role-played as tour guides for six locations throughout a semester: four of them with VR tools and two without. Data collection included oral presentations recorded at four different times of the semester (for Presentations 1, 3, 4, and 6), class observations, participants' reflection papers, and individual interviews at the end of the semester. Results revealed that the content and vocabulary of participants' oral presentations when using VR tools scored statistically significantly higher than when not using VR tools. Qualitative data showed that participants felt that VR tools facilitated preparation and encouraged active learning. [ABSTRACT FROM AUTHOR]