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The article offers the author's insights on library management services and enhancement of internet access to library resources. The author emphasizes the importance of maintaining the connection between the librarians and library users. He says that librarians are facing challenges in maintaining the students' interest in library, in critical thinking and in enhancing information-gathering skills. He adds that broader engagement of the library staff and delivery of virtual services as well as electronic resources can lead to the student's deeper appreciation of the library. Moreover, he mentions ways to enhance the next-generation interfaces including image integration into the interactive design and choosing the photographs that convey real message.

There was once a time when librarians could tell patrons what to do. If patrons wanted high-quality scholarly information they had to come get it in the library and had to do so on the library's terms. But we no longer live in a world of information scarcity; we now live in a world of information glut, and our patrons no longer feel as if they need us. Are they right? Are they fooling themselves? Do we need to change their minds-or our practices? And what does any of this have to do with serials work? [ABSTRACT FROM AUTHOR]

Reference librarians today face a variety of additional responsibilities and duties in the library setting due to the successful emergence of the personal computer. Computers have changed nearly every aspect of library operation, and while patrons have reaped many benefits, including newly available sources via the Internet and the ability to search the holdings of libraries across the world, reference librarians have found that their jobs have changed dramatically as patrons expect increasingly complicated computer support. This article will provide some suggestions on which computer problems are suitable for a typical public services librarian to tackle, suggest a sample library policy on reference librarian computer support as a way to alert patrons about appropriate expectations, and offer guidance to those librarians on the front lines who face computer troubleshooting issues on a daily basis. [ABSTRACT FROM PUBLISHER]

Fulfilling the ''promise inherent in the student workforce'' (Burrows 1995, 85) must be a collaborative effort involving the Library administration, Circulation staff, Reference librarians, and the students themselves. Advances in library technologies have dramatically changed the way that libraries do business. Just as access to Internet resources has widened the sphere of the Reference librarian, automation has expanded the role of the Circulation desk assistant in filling the information needs of library users. Library policy and training of student desk assistants must reflect the evolving electronic environment. [ABSTRACT FROM PUBLISHER]

The article features the library service, self-checkout. Self-checkout systems are beginning to be integrated along most of libraries' automation systems. The most common self-check out systems utilized in libraries are those with radio frequency identification systems because library users find it easy to use. The system is compose of an electromagnetic desensitizer, user instruction screen and a barcode reader. Suggestions regarding implementation of self-checkout systems in libraries includes analysis of reasons in adopting the system, workstation locations, staff impacts and cost of equipments.