Search

Sales research has recognized the importance of ethical climate perceptions. However, research that examines the influence of ethical climate on how favorably salespeople perceive their organizations is lacking. This is critical because these factors may affect a salesperson's behavior, life satisfaction, and performance. Using a sample of salespeople from the television broadcasting industry, we derive and test a model involving ethical climate, organization identity comparisons, lone wolf tendencies, life satisfaction, behavioral performance, and outcome performance. Results suggest that salespeople's perceptions of their company have a significant effect on individual and organizational outcomes. Implications for managers and researchers are discussed. [ABSTRACT FROM AUTHOR]

Frontline sales managers are subject to continuous threats to job security. Macro-environmental factors, firm performance, and the performance of the manager's sales team can all influence job security in this setting. Although job security (and insecurity) has been studied previously, this study makes several contributions to the literature. First, this study considers issues surrounding job security in the relatively unique environment of the field sales manager, adding to knowledge on how to attract and retain a superior sales force. Second, this work adds a consideration of important variables not previously considered in job security research, including role autonomy and perceived fairness in reward allocation. Third, the study looks at several interactions between role factors and performance as influences on job security, highlighting the importance of job factors in manager perceptions. Overall, this research presents a rich view of the factors influencing the job security perceptions of field sales managers. The results provide strong support for the overall model and highlight the moderating influence of role conflict and ambiguity in the link between performance and job security. Implications for future research and for the structuring of field sales manager jobs are considered. [ABSTRACT FROM AUTHOR]

Although a strong culture has been widely acknowledged as a defining characteristic of successful firms, past research has failed to examine the influence it exerts on the attitudes and behavior of salespeople. In a two-sample study, we measure culture strength and explore its relationship to value congruity and to three sales force outcomes that define the sales management research tradition: role stress, organizational commitment, and job satisfaction. Within the contexts of the sales subculture of a Fortune 500 firm (Study 1) and specialized sales organizations (Study 2), the results reveal a compelling portrait of the forces that shape salesperson-culture fit. Specifically, the results of both studies indicate that a strong culture leads to higher levels of value congruity, job satisfaction, and organizational commitment, and lower levels of role stress. Key implications are highlighted for sales managers and for researchers. [ABSTRACT FROM AUTHOR]

Developments in the course of this century regarding human work, views in question, job redesign (job enrichment and the like) and relative research are described.
The relationships between task attributes, job satisfaction, work motivation and other factors are discussed. On the grounds of experience, obtained in job redesign, conclusions are drawn with regard to the desirable method, inclusive of the ' instruments ' to be used, in job redesign, and in the design of work systems in general. [ABSTRACT FROM AUTHOR]

African Americans consistently report lower levels of job satisfaction relative to whites. Using survey data from 1,456 public service employees, we examine whether racial disparities in job satisfaction are related to how African Americans and whites manage their emotions while at work. We contend that race acts as a master status within the workplace that locates African Americans in a subordinate social position to whites and may contribute to greater emotion management effort and greater work-related consequences. The results indicate that, together with traditional indicators of job satisfaction, extensive emotion management efforts of African Americans explain their lower levels of job satisfaction relative to whites. [ABSTRACT FROM PUBLISHER]

Obtaining a tertiary degree no longer guarantees entry to the best occupational positions in today’s labour market. Success is no longer about ‘more’ education, but about ‘better’ education for university graduates. This study aims to understand whether university prestige in Korea accounts for occupational outcomes in both monetary and non-monetary aspects, such as salaries and job satisfaction. The study particularly focuses on the way different levels of university prestige are affected by gender. The fourth wave data from the Korean Education and Employment Panel were used, providing information from the results of a panel survey of university graduates in terms of their social and academic background and job employment status. Results show that university prestige continues to matters in occupational outcomes in particular, for wage, but it is not significant for job satisfaction. The effect is more significant among male graduates than among female graduates. [ABSTRACT FROM PUBLISHER]

This article is concerned with a segment of journalists often neglected or marginalized in journalism research: freelance journalists. The most recent large-scale survey among professional journalists in Flanders, the Dutch-speaking part of Belgium, shows that one in five journalists is a freelancer. Only half of this group is satisfied with their job against 93 per cent of contractually employed journalists. Seen from this perspective, Flanders does not appear to be a very fertile ground for entrepreneurial journalism. Drawing on the database of the Flemish Union for Journalists (VVJ), we conducted qualitative in-depth interviews with a group of freelancers built around three main research questions: (1) What are considered the advantages and disadvantages of working as a freelancer in Flanders? (2) How satisfied are freelancers in Flanders with their work and lives, and what are the reasons for their satisfaction/dissatisfaction? (3) What are the preconditions to make entrepreneurial journalism a success in Flanders? Our results show that there is no “fixed” list of advantages and disadvantages as most features of freelance work (e.g. flexibility in working hours and assignments) can be considered as either or both. [ABSTRACT FROM PUBLISHER]

Two large and detailed field studies of the effect of office environment parameters on aspects of environmental and job satisfaction were conducted. The first study focused on open-plan offices in nine conventional buildings, whereas the second encompassed open-plan and private offices in 24 buildings (12 green and 12 conventional). The data collection for these studies was separated by approximately a decade, but the data collection methods, contexts and analysis procedures were very similar. This offered the opportunity to compare the results of the studies at the workstation level, with the goal of identifying parameters consistent in affecting occupant satisfaction, and of exploring the effects of office type (open-plan versus private) and building type (green versus conventional). Satisfaction with acoustics and privacy was most strongly affected by workstation size and office type; satisfaction with lighting was most strongly affected by window access and glare conditions; and satisfaction with ventilation and temperature was most strongly affected by pollutant concentration. Occupants of green buildings rated all aspects of environmental satisfaction more highly. Finally, job satisfaction was most strongly affected by pollutant concentration and office type. [ABSTRACT FROM PUBLISHER]

Identifying and responding to gamblers displaying behaviours indicative of risk for problem gambling within venues is critical to the effective development of venue-based early intervention strategies. Industry employees can offer invaluable expertise to the development and implementation of timely in-vivo intervention strategies. The objective of the current study was to evaluate casino employee perspectives from those with and without a managerial role in recognizing and responding to signs of gambling difficulties. A total of 130 casino employees (53 males, 77 females) completed an online survey eliciting their perspectives and experiences of responsible gambling. Most participants received training in the identification of, and response to, signs of gambling-relateder distress in players. The majority reported regularly observing players believed likely to have a gambling problem. A range of observed signs were described as useful but effective staff responses to such signs were viewed as a challenge. Job satisfaction was inversely related to perceived challenges in responding to signs. The current investigation suggests that casino employee endorse the feasibility of detecting and responding to signs of problem gambling in players. Employees highlighted the need for further training in how to sensitively respond to such signs. [ABSTRACT FROM AUTHOR]

This study extends research on workplace flexibility by integrating insights from literature on social networks. This approach adds to our understanding of the meso-level social context in which workplace flexibility is enacted and highlights the importance of coworkers. Drawing on social information processing theory and literature on flexibility inequity and inducement effects, I investigate whether an individual's schedule control is associated not only with his or her own job attitudes, as has been established in past literature, but also with the job attitudes of his or her coworkers. Using a network data set comprised of 337 individuals from one firm and employing a network effects model, I examine four types of possible coworker effects and ultimately find evidence of an effect among job network peers, such that individuals whose job network peers have greater schedule control report lower job satisfaction and organizational commitment. I conclude with implications for research and practice that deepen our understanding of the social context of flexibility. [ABSTRACT FROM PUBLISHER]

The participation of ‘new generation’ employees in management and their satisfaction in the workplace, respectively, remain more than ever important issues in the Chinese societal context in particular, as well as having wider implications for human resource management in general. This study accordingly explores the influence of employee participation mechanisms on the satisfaction of this new generation of employees – by carrying out empirical research in the manufacturing industry in China. The main theoretical contribution aims to show that the participation of such new generation employees in management, supervision and decision-making has a significantly positive impact on their work satisfaction. Furthermore, the employees' willingness to participate (participation intention) appears to play a moderating role between actual participation on the one hand, and satisfaction on the other. Such findings, we argue, potentially apply not only in the societal context of China but might also resonate more widely across other countries in the global economy. [ABSTRACT FROM PUBLISHER]

This study investigated the role of work related psychological well-being in the relationship between personality and job satisfaction. Participants were 207 (females = 58.9%, blacks = 20.3%, white = 64.3%, Indian = 7.7% and Coloured = 6.8%) employees of various South African organisations. The participants completed the Ryff's Scale of Psychological Well-being, Minnesota Satisfaction Questionnaire, and the Basic Traits Inventory. The data were analysed by means of moderated hierarchical regression analysis. Results show self-acceptance, environmental mastery, and purpose in life fully explain extraversion and job satisfaction, and partly explain conscientiousness and job satisfaction. Self-acceptance, environmental mastery and purpose in life also moderated the relationship between neuroticism and job satisfaction. Findings lead to the conclusion that aspects of work related psychological well-being are influenced by personality traits and job satisfaction, growth and development. [ABSTRACT FROM PUBLISHER]

The objective of this study was to validate and explore the factor structure of the Work-Related Flow Inventory (WOLF) as a measure of flow within the South African work context. The sample consisted of N = 415 employees from various organisations in South Africa (females = 56.8%, White = 67.8%, single = 46%, English = 34.6%, 18 to 30 = 76.4% and various types of industries and positions). They completed the Work Related Flow Inventory (WOLF), the Utrecht Work Engagement Scale (UWES) and the Job Satisfaction Scale (JSS). Confirmatory factor analysis (CFA) revealed that the WOLF has three dimensions, consisting of absorption, work enjoyment and intrinsic work motivation that fit the data best. The findings further suggest that absorption and work enjoyment relates to work engagement. Convergent validity evidence indicated work absorption, work enjoyment and intrinsic motivation to correlate with both work engagement and job satisfaction in a South African working context. Work enjoyment had the strongest link with job satisfaction. [ABSTRACT FROM PUBLISHER]

This study investigated the relations among authentic leadership, psychological capital, job satisfaction and intention to leave within state-owned enterprises in Namibia. Participants were a convenience sample of 452 employees (females = 49.6%, mean age = 37.36, SD = 8.57) state-owned enterprises in Namibia. They completed the Authentic Leadership Questionnaire, Psychological Capital Questionnaire, Job Satisfaction Questionnaire and Turnover Intention Scale. Structural equation modelling was utilised to investigate the relations among authentic leadership, psychological capital, job satisfaction and intention to leave. The findings indicated that authentic leadership was positively associated with psychological capital (i.e. experiences of hope, optimism, self-efficacy and resilience) and job satisfaction. Authentic leadership affected job satisfaction indirectly via psychological capital. Psychological capital had a medium to large indirect effect on employees' intentions to leave. The findings suggest that authentic leadership and psychological capital explain job satisfaction and retention of employees in state-owned enterprises. [ABSTRACT FROM PUBLISHER]

This study describes the creation and validation of a multidimensional model which assesses the level of employee satisfaction based on international theoretical models. It utilizes data collected from a sample of 518 public and private company employees during the year 2009 in the city/state of São Paulo, Brazil. In the first stage of the study, 15 independent dimensions were theoretically obtained. In the second stage, five different multiple dimensions were confirmed using structure equation modeling (SEM) technique, thus characterizing general configurations of the organizational climate construct denominated motivation, management philosophy, leadership, people management and nature of work. It is hoped that the model can contribute by enhancing managerial best practices of an organization by attending a major demand for those listed on stock markets, since these companies must periodically provide information on job satisfaction of their employees to maintain or achieve higher levels of corporate governance. [ABSTRACT FROM PUBLISHER]

This study aims to examine not only the impact of corporate social responsibility (CSR) on casino employees' organizational commitment (OC), job satisfaction (JS), and customer orientation (CO), but also the effect of responsible gambling (RG) on CO. In particular, this study examines how employees' expectation of implementing RG strategies influences their attitude toward customers. For this purpose, this study conducted a survey of employees (n = 307) who were working for a casino in Seoul, Korea. The results of this study indicate that economic, legal, and philanthropic CSR had an effect on OC, which, in turn, influenced JS. Additionally, JS and the expectation of RG strategies were found to influence CO. These findings will contribute to understanding the impacts of CSR and RG on casino employees' behavior toward customers and providing practical implications to the casino industry. [ABSTRACT FROM PUBLISHER]

In light of the dramatically aging workforces in many industrialized countries, age diversity management will become a major challenge in human resource management. To successfully handle an age-diverse workforce, it is crucial to understand how employees of different ages can be motivated. This paper analyzes age's moderating role in the relationship between situational job characteristics and job satisfaction. To control for the potential influence of the cultural and institutional context, we use data from the USA, Japan and Germany. Findings show that older employees' job satisfaction is driven by different factors than younger employees: older employees put more emphasis on good relationships with colleagues, while income, advancement opportunities, job security and having an interesting job are less important. However, these effects are mostly nation-dependent, which underlines the importance of conducting cross-cultural or cross-national aging research. [ABSTRACT FROM PUBLISHER]

The intent of the research was to examine the relationships between support, trust, satisfaction, commitment and work outcomes. The framework of social exchange theory was used as a guide. The research described in this study replicates in the public sector (N = 704) and previous findings obtained in a study conducted in the private sector. Consistent with the study in private sector, support is related to intention to leave and helping behavior to trust and satisfaction. Results are discussed. [ABSTRACT FROM PUBLISHER]

Correctional officers represent the most important component of penitentiaries, as they are required to regulate prisoner conduct and establish safety within the prison. Recent literature, however, reveals that many officers resign from their position shortly after being hired. Although extant literature has found a number of variables to significantly impact officer resignation intentions, including pay dissatisfaction and poor supervisory evaluations, no study has yet evaluated the influences of emotional dissonance and job desirability in predicting this outcome. Survey data collected from a statewide population of officers are used to examine the impact of these specific variables in predicting officer turnover intentions. While emotional dissonance did not have as influential an impact as originally hypothesized, officer evaluations of job desirability instead exhibited a positive and highly significant connection. To reduce officer turnover, prison administrators should improve officer working conditions, provide them some emotional outlets, and make this profession more attractive. [ABSTRACT FROM AUTHOR]

This study investigated the effects of work engagement and psychological meaningfulness on life satisfaction taking into account the moderating effect of gender. A cross-sectional research design was used to capture data on satisfaction with life, work engagement and psychological meaningfulness. The sample consisted of 796 employees from various companies in South Africa (women = 65.9%; aged between 18 and 67). The results showed work engagement and psychological meaningfulness to significantly predict life satisfaction. A significant interaction effect for gender was found on the relationships between work engagement on life satisfaction and psychological meaningfulness on work engagement respectively. The results indicated that men showed a higher level of life satisfaction when work engagement was high. Women showed lower levels of life satisfaction the more they engage in their work. Women further experienced a higher level of work engagement compared to men; however, the relationship between psychological meaningfulness and work engagement was stronger for men. The more psychological meaningfulness men experience, the more they will engage -- unlike women, who tend to experience work engagement irrespective of psychological meaningfulness. [ABSTRACT FROM AUTHOR]

Employee compensation is one of the largest expenses for businesses. Given the labor-intensive nature of the hotel industry, hotel employees' perceptions of the statutory minimum wage (SMW) policy have become a major concern for hotel operators since the introduction of the policy in Hong Kong. This exploratory study examines these perceptions, together with hotel employees' job and compensation satisfaction and intention to leave, since the introduction of the SMW policy. A survey of 161 hotel employees in Hong Kong was carried out. Respondents demonstrated high awareness of the SMW policy but viewed its effect on the hotel industry as limited. The largest gap between the perceived importance of, and satisfaction with, a factor related to job satisfaction was found for the benefits package. As well as making a contribution to the academic literature, this study provides practical implications of the SMW policy for the hotel industry in Hong Kong and other countries considering adopting a similar measure. [ABSTRACT FROM AUTHOR]

This study empirically tests whether there are differences in the employee satisfaction premium among people- and possession-processing service firms, information-processing service firms, and goods-producing firms. The employee satisfaction premium is measured using the long-run abnormal returns of firms with high employee satisfaction ratings, adjusted for industry and size effects. Results show that the employee satisfaction premium is higher for information-processing services than for people- and possession-processing services. There is no significant difference between people- and possession-processing service firms and goods-producing firms. This finding suggests that employee satisfaction may create higher value for shareholders when it is realised through information-processing services rather than people- and possession-processing services. [ABSTRACT FROM PUBLISHER]

Workplace deviance is an employee behavior with detrimental effects on the organizational bottom line, which makes it of great interest for services management research. The author develops and estimates a model for understanding the relationship between extra- and intra-organizational antecedents and job satisfaction, which relates to workplace deviance. The model is tested using a sample of more than 270 occupationally diverse service employees. Results show that perceived customer unfriendliness, role ambiguity and service climate predict job satisfaction, which negatively affects workplace deviance. These results suggest implications for service management research and practice. [ABSTRACT FROM PUBLISHER]

This study examined the interactive effects of need–supplies fit, job involvement, and job tenure on service sector employees' job satisfaction and turnover intention in Turkey. Survey data collected from 252 employees who worked in three different banks and one logistics company operating in Istanbul, Turkey, confirm the three-way interaction in predicting employees' turnover intention. In particular, the effect of needs–supplies fit on turnover intention was found to be more strongly positive for longer tenured, highly involved employees. Results also reveal that while the three-way interaction does not predict job satisfaction, the two-way interaction between needs–supplies fit and job involvement is significant. Specifically, needs–supplies fit had a stronger effect on the job satisfaction of highly job-involved employees than those with lower levels of involvement. Certain implications of these results, as well as avenues for future research, are discussed. [ABSTRACT FROM PUBLISHER]

This study investigated the influences of job characteristics on job satisfaction, stress and depression among South African white collar workers. Participants were managers in full-time employment with large organisations. They completed the Job Diagnostic Survey, the Perceived Stress Scale and the Beck Depression Inventory. A regression approach was used to predict job satisfaction, stress and depression from job characteristics. Job characteristics (skill variety, task identity, task significance, autonomy and feedback) predicted job satisfaction, as well as stress and depression. Job characteristics are weak predictors of perceived stress and depression. Work related factors, such as interpersonal relations and organisational culture, may better predict mental health in work settings. [ABSTRACT FROM AUTHOR]

This empirical study combines literature on career with literature relevant to international mobility in order to investigate individual career characteristics as antecedents of career satisfaction, job satisfaction and intention to leave. Our hypotheses, based on both an objective and subjective fit approach, were tested on data from 303 expatriates, including assigned and self-initiated expatriates. As anticipated, careerist orientation and career fit explain job satisfaction, career satisfaction and intention to leave. Results are more mixed for protean career attitude and boundaryless career attitude. Implications for academic research and business practice are discussed. [ABSTRACT FROM PUBLISHER]

The purpose of the present study was to examine the types of workplace demands and resources experienced by full-time Australian lawyers, and the prevalence of a range of psychological outcomes. The study further focussed on the impact of time-billing targets on lawyers’ experience of these variables. Participants were 384 full-time Australian lawyers who completed an online questionnaire distributed by their Australian State or Territory Law Society. Analysis revealed that emphasis on profits within the workplace was the highest perceived demand, and the perception of social value in their work was the highest available resource. The results indicated that 37% of participants displayed Moderate to Extremely Severe depressive symptoms, and 35% were a positive screen for hazardous or harmful drinking. A series of three multivariate analyses of variance revealed significant differences between non-billers, low-to-moderate billers and high billers, with high billers experiencing greater demands, fewer resources and poorer psychological outcomes. The practical applications of these results for the legal profession are discussed. [ABSTRACT FROM PUBLISHER]

This study is designed to test the mediating role of work satisfaction in the relationship between work unit climate and labour productivity. Two work unit climate facets are examined: goals and service orientation. Longitudinal data obtained from more than 14,000 employees in 171 branches of a financial services organization provided no evidence for work satisfaction as a mediator of the relationship between work unit climate and productivity. An increase in service orientation and an increase in goals orientation are both associated with an increase in work satisfaction. An increase in work satisfaction is not associated with an increase in productivity, thereby precluding a mediation effect. An increase in service orientation is related to increased labour productivity, but an increase in goals orientation is not. In addition, relationships across time are reported and interpreted. In this study no evidence was found for work satisfaction as an intermediary mechanism, however, results highlight the importance of differential effects of the two work unit climate facets on work satisfaction and labour productivity. [ABSTRACT FROM PUBLISHER]

This article investigates the apparent paradox of females possessing higher levels of job satisfaction compared to their male counterparts despite possessing worse employment outcomes. Postulating that the female workforce is heterogeneous by age, education and the presence of children, we create four groups; the aggregated, young and childless, young with children and the educated. The article finds statistical evidence of significant gender differences, though not uniformly so. Econometric results, however, paint a muddier picture, indicating that statistical results alone should not be used to categorically report incidences of gender differences in job satisfaction. Sample-selection bias results also evince sub-group heterogeneity and require further study. The determinants of job satisfaction vary between measures and sub-groups, though not necessarily so across gender. In sum, the article finds that the paradox does exhibit itself for the aggregated and young and childless sub-groups, but is largely absent for the young with children group. As well, there is a clear bifurcation in job satisfaction between genders for the educated sub-group. This suggests that employed females should not be viewed as a monolithic bloc in the labour force. [ABSTRACT FROM PUBLISHER]

Previous studies suggest that high performance HR practices (HPHRP) are positively related to employee outcomes. However, the mechanisms through which this relationship occurs require further research. This paper examines the effect of one such mechanism, person–organization (P-O) fit, on the relationship between HPHRP, job satisfaction and organizational citizenship behaviours (OCBs). Using a sample of 671 professionals in the Egyptian health and higher education sectors, a partial mediation model is outlined and tested using structural equation modelling. The study results show that HPHRP had a positive relationship with P-O fit, job satisfaction and OCBs. Further, P-O fit had a positive relationship with job satisfaction and OCBs, and partially mediated the relationship between HPHRP, job satisfaction and OCBs. Thus, the adoption of HPHRP not only leads to desirable employee outcomes, but it is also associated with better fit between employees and organizations. As such, managers should endeavour to use HPHRP to facilitate greater congruence between employees and organizations in order to achieve improved employee attitudes and behaviours. [ABSTRACT FROM PUBLISHER]

South East Asian petroleum retailers are under considerable pressure to improve service quality by reducing turnover. An empirical methodology from this industry determined the extent to which job characteristics, training opportunities, age and salary influenced the level of job satisfaction, an indicator of turnover. Responses are reported on a random sample of 165 site employees (a 68% response rate) of a Singaporean retail petroleum firm. A restricted multivariate regression model of autonomy and training opportunities explained the majority (35.4%) of the variability of job satisfaction. Age did not moderate these relationships, except for employees >21 years of age, who reported enhanced job satisfaction with additional salary. Human Capital theory, Life Cycle theory and Job Enrichment theory are invoked and explored in the context of these findings in the South East Asian retail petroleum industry. In the South East Asian retail petroleum industry, jobs providing employees with the opportunity to undertake a variety of tasks that enhanced the experienced meaningfulness of work are likely to promote job satisfaction, reduce turnover and increase the quality of service. [ABSTRACT FROM AUTHOR]

Using a multi-level analysis of a sample of 193 employees matched to 58 managers in a regional Australian hospital, this paper examines the effects of management and employee perceptions of high-performance work systems (HPWS) on HR outcomes. These relationships are examined across four distinct occupational groups. The findings suggest that only when management's implementation of HPWS is similar to employees' espoused HR practices that HPWS are translated into greater engagement, job satisfaction, affective commitment and less intention to leave. The results have implications for the management of employees in the healthcare sector and the implementation of HPWS for different occupations within an organisation. [ABSTRACT FROM PUBLISHER]

This study addresses the recent call to restore employees' well-being to the centre of high-performance work system (HPWS) research through investigating the effects of HPWS on the major dimensions of work-related well-being, such as emotional exhaustion, work engagement and job satisfaction. Based on data collected from a sample of 207 clinicians (medical practitioners and nurses) and administration staff in six Chinese hospitals, we introduced the perceived nature of the employee–employer relationship as a moderator to understand the complex mechanisms through which HPWS may influence employee well-being. Given that China's health care system is one of the most market-orientated systems in the world, the Chinese health care context provides an ideal site to study the implications of HR practices for employees. The findings demonstrated that HPWS may lead to work engagement or emotional exhaustion, depending on employee perceptions about the nature of the employee–employer relationship. The economic exchange perception increases the possibility that HPWS leads to employees' emotional exhaustion, while the social exchange perception decreases the possibility that HPWS leads to employee work engagement. The findings have significant practical implications for hospital management. [ABSTRACT FROM PUBLISHER]

Task clarification in the form of workplace policy guidelines coupled with weekly graphic feedback of group punch-in times on the staff clock were presented to waitstaff, cooks, cash register clerks, dishwashers, buffet attendants, and hourly assistant managers in a restaurant sub-franchise. Clocking in early dropped from 130 min during baseline to 62 min per week during intervention. A 1-week return to baseline resulted in 189 min of clocking in early by restaurant personnel. The use of task clarification and group feedback reduced company expenses without reductions in job satisfaction or increased stress. [ABSTRACT FROM AUTHOR]

The aim of the present study was to identify the factors contributing to job satisfaction for black middle-level managers and to contextualise these factors in terms of Afrocentric values and South Africa's socio-political and historical background. The sample comprised eight participants (4 males and 4 females), primarily from the educational sector, selected by means of purposive sampling. Semi-structured telephonic interviews were conducted to collect data, and the Interpretative Phenomenological Analysis (IPA) was used for in-depth analysis of the participants' experiences. Social needs consistent with Ubuntu were identified as important. These included a need for effective communication, transparency, trust and tolerance in the face of cultural and work-related differences. The frustrations associated with cultural differences and language barriers were elaborated on. For the participants, professional development and recognition were related to affirmative action policies and practices as well as the socio-political background. These findings contribute to the limited research available for the particular population -- an essential contribution, given the cultural diversity of the South African workforce. [ABSTRACT FROM AUTHOR]

This study investigated work-related well-being in a medical laboratory setting. A cross-sectional survey design was used to gather data from a convenience sample of 202 medical laboratory staff (females = 35.64%; majority ethnicity = Indian). Participants completed the Burnout Inventory -- General Survey (MBI), Utrecht Work Engagement Scale (UWES), Job Demands-Resources Scale (JDRS) and the revised Minnesota Job Satisfaction Questionnaire (MSQ) were used. Pearson product-moment correlation coefficients were used to specify the relationships between the variables. Structural equation modeling (SEM) was used to test the models of work-related well-being. The results provided support for a four-factorial model of work-related well-being consisting of burnout (exhaustion and cynicism), engagement (vigour and dedication), occupational stress (job demands and lack of job resources) and job satisfaction (intrinsic and extrinsic satisfaction). Job satisfaction characterizes work-related well-being the most and work engagement the least. [ABSTRACT FROM AUTHOR]

This study investigated the structure of work-related well-being in four occupational groups in South Africa. The participants were 4 006 employees, namely educators and administrative personnel (n = 2501), insurance industry personnel (n = 613), and correctional services personnel (n = 892) from across South Africa. The participants completed the Maslach Burnout Inventory (MBI-GS), the Utrecht Work Engagement Scale, the Job Demands-Resources Scale and the Organisational Stress Screening Tool (ASSET). The data was analysed by employing the SPSS program version 20.0. Descriptive statistics were determined for each dimension and for each occupation, while product-moment correlations were conducted to determine the inter-relationships between the variables. The results showed that the dimensions of work-related well-being of personnel in different occupations in South Africa are commonly affected by high job demands and insufficient resources. The employees showed higher levels of exhaustion, indicating that job demands could contribute to burnout. The exhaustion levels could further be indicative of a lack of support from the organisations and inadequate growth opportunities [ABSTRACT FROM AUTHOR]

The main purpose of the current study was to examine the utility and usefulness of Holland's Theory of Personalities in Work Environments to understand the match between personality and the desire for music education. The participants included 99 pre-service music teachers in Turkey. The findings revealed that the pre-service music teachers were, foremost, artistic. To a lesser degree, they were social and conventional. In addition, significant relationships existed between personality types and satisfaction with studying in the department of music education. Based on these findings, it seems that Holland's Theory provides a useful framework for understanding music pre-service teachers' satisfaction with studying music education. Future researchers may use this theory with practicing music teachers to examine its explanatory and predictive power in the workplace. [ABSTRACT FROM AUTHOR]

This study investigated the relationship between work role fit, the availability of personal resources, supervisor relations, work engagement, job satisfaction and employee flourishing. A convenience sample ( = 205) was taken of N employees in information technology organizations. The results showed that employees who lack resources, do not fit in their work roles, and do not have good relations with their supervisors were less engaged and satisfied at work, and showed lower mental health (flourishing). Work engagement mediated the relationship between work role fit and the availability of personal resources and flourishing. [ABSTRACT FROM AUTHOR]

The purpose of this study was to examine the validity of the four-factor structure from a job satisfaction instrument. Dantzker’s job satisfaction instrument was designed to capture information on four factors: general administration, extras, job, and equipment. Using data from police officers that are middle management (n = 136), we performed confirmatory factor analysis via structural equation modeling to validate that the four factors are actually capturing job satisfaction. The results of the study show that the four-factor solution fit the model satisfactorily. All of the factor loadings were large expect for one. The results suggest that the four-factor solution has proper validity to use with middle manager police officers. Post hoc simulation analyses (n = 1000 replications) show that no bias in the factor loadings or standard errors was present in this analysis, and the study had sufficient statistical power. [ABSTRACT FROM PUBLISHER]

On the basis of a questionnaire survey of 67 Korean expatriate managers in India, this exploratory study investigates the factors that affect the Korean expatriates’ satisfaction with an international assignment in light of the opportunities and challenges associated with working and living in India. The study showed that the expatriates’ (1) elevated position/title abroad, (2) unrealistic expectations toward international relocation and (3) inability to manage work–life balance issues had a negative influence on their overall satisfaction with an international assignment to India. The results also revealed that the homogeneous Korean expatriates maintained their Confucian values in the diverse and challenging Indian environment – this has both a positive and negative impact on their overall satisfaction. The implications, both theoretical and practical, for international human resource management are provided. [ABSTRACT FROM PUBLISHER]

The main aims of this study is to explain the relationship between job satisfaction and organizational commitment and to investigate the effects of gender, education level, age, monthly income, ownership type of the employed hospital, length of employment in the hospital, job and marital status on organizational commitment and job satisfaction. The research was carried out in three hospitals in Turkey. The research population includes 872 people: 677 nurses and 195 medical secretaries. All the questions on the research instruments were answered by 55.4% of the population. A significant and positive relationship was found between job satisfaction and organizational commitment. [ABSTRACT FROM AUTHOR]

This research was conducted to ascertain the impact of age and length of service (LOS) on job satisfaction in engineers of Pakistan public sector. Field survey was conducted using job satisfaction survey (JSS) questionnaire having closed-ended questions. Multistage sampling was conducted using a combination of cluster sampling, stratified sampling and random sampling techniques. Power and Precision software was used to determine the sample size. JSS questionnaires were administered amongst 225 electrical and mechanical engineers from five public sector organizations. 158 usable questionnaires were received and data were analyzed in SPSS. Statistical analyses showed existence of an open mouth U-shaped relationship between LOS/age and job satisfaction. It was found that age moderates relationship between LOS and job satisfaction. Non-responsiveness of senior engineers led to one of the limitations of this study. Results of this study can be used for policy-making decisions. [ABSTRACT FROM AUTHOR]

Flight attendants' working conditions are harsh due to frequent night shifts, long shifts, and long sequences. This study sought to identify the antecedents and consequences of flight attendants' job satisfaction and assess the significant relationships among the study variables. Two hundred and twelve flight attendants in South Korea airlines were randomly chosen. Significant antecedents of job satisfaction were revealed to be self-efficacy and perceived benefits of organizational support. The indirect effect of emotional dissonance via burnout on job satisfaction was significant, and the significant positive effect of job satisfaction on organizational commitment was confirmed. Findings may guide employers in developing internal marketing strategies, including more effective benefit and reward systems, and career development programmes. [ABSTRACT FROM AUTHOR]

This research aims to study the possible relation between presenteeism and burnout in the public and private education sector. Presenteeism – a groundbreaking concept in organizational behaviour literature – refers to productivity losses that occur when employees come to work but under-perform due to physical and psychological causes. Next, we further clarified the burnout criterion with three groups of predictors: personal, contextual and presenteeism. Results from a sample of 281 elementary school teachers from private and public institutions revealed that personal and contextual characteristics as well as presenteeism were predictive of teacher burnout. We also found that public school teachers exhibited higher levels of both presenteeism and burnout. Finally, the implications of these results are discussed and directions for future research in the field are provided. [ABSTRACT FROM AUTHOR]

Mentoring has long captured the attention of scholars due to its effects on personal lives and career and organizational success. This study investigates the impact of mentorship quality, as perceived by protégés, while lending consideration to the moderating role of interpersonal citizenship behavior (ICB). Results from a two-wave survey of 173 Chinese protégés indicate that mentorship quality positively influences work-to-family positive spillover (WFPS), career satisfaction and voice behavior. Moreover, career satisfaction fully mediates the association between mentorship quality and voice behavior. Furthermore, the mentorship quality–WFPS relationship is stronger when the receipt of ICB is high rather than low. The findings are discussed with respect to the theoretical contributions of and practical implications for human resource management. [ABSTRACT FROM AUTHOR]

This study assesses the degree of burnout among newspaper firm employees in Korea and investigates the causes and consequences of this phenomenon. A survey of reporters and non-reporting staff members from the 10 national daily newspaper firms in South Korea indicates that employees suffer from burnout. In particular, respondents claimed to have experienced a higher level of exhaustion than cynicism and a diminished sense of professional efficacy. Overload, a non-autonomous, non-supportive work environment, and dissatisfaction with the work itself, level of pay, co-workers, supervisors and promotion opportunities were also contributing factors. As a result of burnout, employees reported diminished commitment to the organization and increased turnover intention. [ABSTRACT FROM AUTHOR]

This study explored the validity of the Utrecht Work Engagement Scale in a sample of 853 practicing teachers from Australia, Canada, China (Hong Kong), Indonesia, and Oman. The authors used multigroup confirmatory factor analysis to test the factor structure and measurement invariance across settings, after which they examined the relationships between work engagement, workplace well-being (job satisfaction and quitting intention), and contextual variables (socioeconomic status, experience, and gender). The 1-factor version of the Utrecht Work Engagement Scale was deemed preferable to the 3-factor version and showed acceptable fit to the cross-national data. The 1-factor Utrecht Work Engagement Scale showed good internal consistency and similar relationships with workplace well-being and contextual variables across settings. The Utrecht Work Engagement Scale was invariant within broadly construed Western and non-Western groups but not across Western and non-Western groups. The authors concluded that the Utrecht Work Engagement Scale needs further development before its use can be supported in further cross-cultural research. [ABSTRACT FROM PUBLISHER]

This study employed survey research to investigate the differential relationships between dimensions of teachers’ job satisfaction (e.g. salary) and their turnover intention, after controlling for demographic variables (e.g. school location). Five hundred and ten teachers from a northeastern city of China participated. The results of the hierarchical multiple regression analyses indicated that (a) teachers were more likely to stay in teaching profession if they worked in urban schools, always wanted to become a teacher or had a realistic view of teaching before they began their career training and (b) a negative relationship existed between teachers’ compensation and their turnover intention. This study offered some implications for Chinese educational policy-makers and practitioners regarding how to remain qualified teachers. [ABSTRACT FROM PUBLISHER]

The objective of this work is to study the relationships between the successor's commitment and his/her perception of the success achieved in the succession process in family firms. Several variables in the context of succession were also included in the analysis to test their influence on the different dimensions of commitment and on success. The results indicate that only the affective dimension of commitment displays a significant relationship with success. The normative dimension exercises only an indirect influence through affective commitment. The satisfaction of the successor's personal and professional needs and his/her perception of autonomy about joining the family firm are particularly relevant in the development of the affective dimension of commitment. [ABSTRACT FROM AUTHOR]