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Starting from a general understanding that experience of hazards is important in motivating protective response, this paper reports a novel study to understand the relationship between householder experience, understanding and response to two natural hazards - flooding and sea-level rise - in three contrasting high-risk areas of England. It presents a generic Individual Understanding and Response Framework (IURF) as a simple but potentially valuable means of comparing hazards and expressing the dynamic processes that appear to heighten or attenuate understanding and drive or constrain responses to specific natural hazards. The IURFs confirm the complexity of factors underlying householder understanding and response. Even in high-risk areas a lack of recent direct personal experience of flood events serves to attenuate understanding and to constrain motivation to take personal action. For sea-level rise, as yet a largely 'unknown' hazard in the local context, perceived responsibility to act is transferred to others. Social networks are confirmed as important local sources of information often more important than the official. People evaluate potential protection or mitigation measures in terms of their efficacy, cost and implementation barriers. The paper concludes with discussion of the communication and engagement implications for communities at risk from natural hazards. [ABSTRACT FROM AUTHOR]

This paper takes a new look at the importance of context - institutional and political - in effective public engagement processes. It does so through a rare comparative opportunity to examine the effectiveness of processes of public engagement in two UK waste authorities, where the same waste company was involved as both the primary contractor for the delivery of the waste management service (including new energy-from-waste facilities) and, furthermore, the same staff delivered the public engagement. Interrogating these cases affords the opportunity to place flesh on the bones of the sometimes 'abstract' skeleton of context. While engagement processes support effective local governance in an era of partnerships and deliberative democracy, the paper identifies that the methods adopted cannot be played out devoid of detailed understanding and response to local context, including the strength of partnership working between the public and private sector, the degree of political support for engagement, and the extent to which a traditional institutional paternalism still dominates. [ABSTRACT FROM AUTHOR]

Learning that transcends participation processes is critical if public engagement is to translate into a legacy of enhanced environmental citizenship. However, a lack of empirical evidence has limited discussion to date to largely 'aspirational' claims. This paper offers the first rigorous examination of whether public participation does generate beyond-process social learning. Initially we review the literature on public participation and environmental citizenship to identify the key dimensions of social learning. We then re-visit a well-worked case study of an innovative public engagement process on the Hampshire waste strategy from the 1990s. Approximately one third of the original participants have been interviewed to identify whether and how the experience had a lasting effect on them. Key methodological difficulties are discussed, not least the analytical difficulties of attributing learning to a process that happened ten years previously. However, we argue that there is evidence that both instrumental and communicative learning have taken place, and conclude by identifying key areas that require further research. [ABSTRACT FROM AUTHOR]

Public engagement through deliberative processes is promoted in both academic and policy circles as a potential means to build public trust in risk decisions and decision-makers. Governments in particular seem to optimistically take a positive relationship between public engagement and trust almost for granted. This paper provides a new and critical analysis of this hoped-for relationship, questioning whether such a direct and positive link between engagement and trust is a false hope. The paper draws upon personal experience of deliberative processes to discuss key components of an engagement process that have the potential to impact positively on trust. Specifically, who is engaged and which interests are represented; an open and collaborative framing of the discussion, and a direct and clear relationship between engagement and the risk decision. But the paper argues that given the complexities of optimising these process elements and in the light of the known underlying dimensions of trust, expectations are misplaced and that enduring trust is unlikely to spring from engagement itself. This is not to negate the other benefits of engagement, rather it is to focus on those key elements that will need to be in place, both process and beyond, if trust is to be enhanced. [ABSTRACT FROM AUTHOR]

Environmental justice arguments focused on improving the quality of life of the poor contend that environmental ‘bads’ are more often located in areas of social disadvantage. In relation to waste facilities such claims of distributional outcomes have been enhanced by epidemiological analyses of apparent disease clusters in the vicinity. While politically engaging these arguments have been supported rarely by robust evidence. However, if repositioned in more structural issues related to the unequal societal distribution of power, resources and environmental burdens, they do prompt questions about the processes by which equitable decisions are made in a sustainable waste management context. The paper discusses the scientific and institutional barriers affecting the effective balancing of equity issues, arguing that while deliberative processes potentially challenge ‘expert black-boxing’ they also challenge current political and regulatory structures for waste management. [ABSTRACT FROM AUTHOR]

Immunisation is the cornerstone of childhood disease prevention. In this context the combined measles, mumps and rubella vaccination (MMR) has proved a world-wide success, although in the UK it has been at the centre of public controversy since 1998. Through the media, the public domain has witnessed contestation among expert views about the relative risks associated with the diseases vs. the potential side-effects of the vaccination. Attainment of health protection targets has been compromised. The UK Department of Health sought to redress this through a major communication exercise. This paper reports the findings of a study of information strategies that parents use to make sense of health risk issues, particularly MMR. The findings identify the importance of social networks in reinforcing parental understanding and beliefs. While the media are identified as important sources of information, there is no evidence to suggest that parents passively receive and act upon such risk messages. Official information has been able to capitalise on the strong social normalisation of vaccination, but has not responded fully to the evolving social interpretation of risks. The study reveals a preference for personal and face-to-face engagement with health professionals, stressing the importance of user-centred health risk communication. [ABSTRACT FROM AUTHOR]

Despite increased support for extended public engagement in risk decision-making, significant questions remain over the best means to integrated deliberative processes with conventional 'scientific' or technical elements. This paper analyses the barriers to analytic-deliberative processes as a means by which the public can influence risk decisions, including the generation of data and the derivation of acceptable policy options. Using evidence from waste management decision processes in Britain, the discussion identifies technical, institutional and cultural barriers to effective process. The barriers are seen to limit systematic analysis appropriate to the problems as framed by the public. The principle that the nature of the risks and the assessment required needs to be determined through discussion with the public not in advance of discussion with them is challenged by proceduralization cultures within decision authorities and ingrained technical cultural perspectives. It is evident also that fundamental barriers lie in fragmentary decision processes and weak regulation. The paper discusses the requirements for a decision-support framework for multicriteria decision-making with full public participation. [ABSTRACT FROM AUTHOR]

Public participation in decision making through the use of deliberative processes is now widely promoted as the means of enhancing institutional legitimacy, citizen influence and social responsibility and learning. Different methods are being tried but key questions remain about what works best and how practice could be improved. This paper discusses four examples of the application of community advisory committees and citizens' juries to waste strategy development by English local authorities. It evaluates the processes using criteria based on the concept of the fair and competent process, and identifies lessons for the optimum process. [ABSTRACT FROM AUTHOR]

Examines the links between management and non-management attitudes to the environment and organizational responses with small and medium sized enterprises in Great Britain. Identification of strong personal attitudes; Structural elements of organizational learning in proactive companies; Limits of development.

There is recognition that trust is a significant basis for effective risk communication. However, there is still a need to understand not only the relative importance of different trust dimensions but also their basis and the components which are affecting the persuasiveness of messages in different decision contexts. This paper includes the results of a small survey of people in interest groups in the United Kingdom (UK) in terms of their views of different waste management information sources. It identifies that the extent to which expectations of the performance of different institutions are supported by observation appears to have a significant impact on trust. In this regard waste management regulators in the UK appear to have the potential to engender particularly low levels of trust. [ABSTRACT FROM AUTHOR]

Discusses the findings of a study into the effectiveness of a more proactive community involvement program in the siting of waste facilities in Hampshire, England. Opportunities and barriers to public involvement in waste management strategy development; Consensus-building approaches.