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This study examined how online review characteristics contribute to the star ratings of the Top Quick Service Restaurant in the Philippines. We collected a total of 8258 reviews through Data Miner scraping tool. Results showed that the reviews made by the Google local guides, in general, were readable, brief, and more positive in valence. While the SEM results demonstrated causal relationships of review characteristics to star rating, readability and positive tone showed a weak positive effect. In contrast, review length and negative tone had a high negative effect. Positive and negative emotions did not affect GLG's given star ratings. Implications are discussed in this paper. [ABSTRACT FROM AUTHOR]

Developing civic competence among learners is the business of any social studies teacher. The overall success of any social studies teaching depends, in great measure, on the ability of teachers to approach controversial public issues (CPI) in the spirit of critical inquiry. However, previous studies suggest that the teaching of CPI is affected by teachers' pedagogical deficits, students' reluctance during discussions, and lack of emphasis on CPI in the curriculum. Hence, this paper purports to locate the preferred positionality, reasons, and practices in teaching CPI of a select group of Filipino social studies teachers (n = 379) in basic education. Using a multi-aspect questionnaire, results showed that teachers are leaning towards a committed impartiality position, and are driven by the desire to develop learners to be critical, reflective, and action-oriented as they engage in meaningful conversations about important social issues. Moreover, teachers' perceived instructional practice is an intersection of empowering, democratising, and conflicting moves, Theoretical and practical implications are also discussed in this paper. [ABSTRACT FROM AUTHOR]

The overall intent of this exploratory study is to test a model that considers demographic characteristics, attitudes toward shadow education and shadow education institutions' service attributes as antecedents of satisfaction level and behavioural intentions among a select group of Filipino university students. To test the seven hypotheses in the proposed model, a total of 959 university students were recruited from one of the comprehensive universities in the capital of the country to participate in accomplishing a multi-aspect survey questionnaire. Results of the exploratory factor analysis yielded three distinct attitudes toward shadow education, namely: success-oriented, compensatory-oriented or efficacy-oriented. Structural equation modelling revealed two competing models of almost similar significant predictors. The model manifested that the aforementioned attitudes are being affected by the student clienteles' problems with academic performance and their perceived quality of education received from secondary school. Additionally, the efficacy-orientation of its clientele and the dependability of the tutor directly affect students' satisfaction level, which further translates to repeat patronage and recommendations. Theoretical and managerial implications of the study are also discussed in this paper. [ABSTRACT FROM AUTHOR]