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Start Over Publisher taylor & francis ltd.
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1. The state of business process reengineering: A search for success factors

Author

Paper, David and Ruey-Dang Chang

Subjects
Reengineering (Management) -- Models, Organizational change -- Management, Organizational change -- Evaluation, Management research, Reengineering, Business, Business, general
Abstract

The organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models to identify success factors is explored. The change vision can be effectively communicated to the people by the top management, who are responsible for making the resources available to process workers to effectively do their job.

Published
2005

2. Managing radical transformation at FannieMae: a holistic paradigm

Author

Paper, David, Chang, Ruey-Dang, and Rodger, James

Subjects
Total quality management -- Planning, Total quality management -- Evaluation, Company business planning, Business, Business, general
Abstract

ABSTRACT Change management is a critical issue in the current fast-paced business environment. Organizations are being bombarded with global business change, innovations in communications, and rapidly evolving information systems capabilities. [...]

Published
2003