The organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models to identify success factors is explored. The change vision can be effectively communicated to the people by the top management, who are responsible for making the resources available to process workers to effectively do their job.
Total quality management -- Planning, Total quality management -- Evaluation, Company business planning, Business, Business, general
Abstract
ABSTRACT Change management is a critical issue in the current fast-paced business environment. Organizations are being bombarded with global business change, innovations in communications, and rapidly evolving information systems capabilities. [...]
Published
2003
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