1. SC8 Helping a team of experts become an expert team: innovative short session human factors training for healthcare professionals
- Author
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Chiara Mosley, Michael J. Smith, and Craig Rogers
- Subjects
COLA (software architecture) ,Medical education ,Situation awareness ,business.industry ,media_common.quotation_subject ,05 social sciences ,Staffing ,050301 education ,050105 experimental psychology ,Session (web analytics) ,Digital media ,Confirmation bias ,Workforce ,Followership ,0501 psychology and cognitive sciences ,business ,Psychology ,0503 education ,media_common - Abstract
Background We recognise that in order for simulation training to have the maximum impact upon the workforce we need to educate health professionals in Human Factors and Team Resource Management (TRM) allowing the benefits of simulation to become embedded in their clinical practice. Staffing and financial constraints often present the biggest barriers to teaching, hence we have designed a number innovative short training sessions to facilitate acquisition of this important knowledge throughout our trust. Prior to the development of these sessions hospital staff received minimal exposure to Human Factors training and the benefits of embedding this learning within the organisation in order with regards improving the safety of patient care were clear to us. Summary of programme and results First we designed an ‘Escape Room’, offered to staff groups across the trust. Teams are locked in a room for 60 min and need to work together to solve clues and complete tasks to find the codes to allow them to exit the room. Following completion there is a concise debrief concentrating mainly upon Human Factors and TRM. Subsequently a ‘Taste test challenge’ was also developed, which explains 6 areas of human factor training in 30 min. Participants are asked to taste 3 samples of Cola and decide which cup the ‘Branded’ cola is in. The truth is that they are actually all the same. Human factors including situational awareness, confirmation bias, decision making and leadership and followership can be succinctly explained with reference to their impact on different stages of the test. Recognising the benefits of digital media in education, we have created an interactive video experience that can be delivered to a range of different professionals in order to stimulate learning, demonstrate Human Factors and refine clinical judgement skills. The first video has been based around Sepsis, with plans for a whole series of videos to be filmed in the near future. In addition, the design of the escape room is evolving to ensure that we continue to stimulate and inspire those learning with us. Conclusion Human factors and TRM are incredibly important topics and it is vital that we deliver this knowledge in an exciting and stimulating way in order to maximise retention and therefore benefit to clinical practice.
- Published
- 2018
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