1. O is for openness.
- Author
-
Hill, Paul
- Subjects
- *
UNIVERSITY rankings , *UNIVERSITY & college administration , *COLLEGE administrators , *UNIVERSITY & college employees , *HIGHER education - Abstract
The author shares his reflections on how university administrators can best respond to unflattering reviews about their institutions. Topics discussed include staff's reviews of their institutions, factors that guide people's choices which include prior perceptions, information from others and marketing, and the need for administrators to address the complaints of staff.
- Published
- 2016