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The main objective of the research is to examine, for the first time, the influence of dimensions of culture according to the GLOBE model on the dimensions of entrepreneurial orientation. The research sample belongs to the service sector within the transitional society of Serbia, i.e. tourism and medical sector, which are linked through the ever-growing health tourism industry. Different influences of dimensions of culture (uncertainty avoidance, performance orientation, group collectivism, assertiveness and gender equality) on dimensions of entrepreneurial orientation (work ethic. innovativeness, empathy, autonomy and risk readiness) are confirmed. The obtained results are important for defining the cultural framework which influences the development of entrepreneurial activities within tourism and health service sectors in Serbia.

The purpose of the paper is to provide an empirical study of employees' ethical behavior in travel and tourism industry. A survey research was done in 2012 in the Republic of Serbia among employees in travel agencies as one of the most important subjects in heterogeneous structure of travel and tourism industry, using a questionnaire designed according to the basic theoretical principles of professional ethics. Dealing with the issue of ethical responsibility of employees in travel agencies, this work examines whether employees have business ethics awareness and what kind of individual and corporate social responsibility as part of business environment is undertaken in this regard. The findings of the study showed that employees of travel agencies are ready to act in an ethical manner, although it is the opposite of management attitudes in specific situations. Finally, the paper provides a critical evaluation of entrepreneurial activities and obstacles that travel agencies encounter while operating in the Serbian economy in transition.

Constantly changing nature of social network sites creates the need for continuous process of online benchmarking for identifying practices used by other parties. Facebook as the most used SNS still plays an increasingly important role as a marketing channel for destination marketing organizations (DMO). This paper explores basic characteristics of the official DMO Facebook Pages in order to quantify and present those characteristics in a regional context on the case of two travel markets (EU countries and U.S. states). The results show inconsistent practices in the EU and the USA. When comparing those two markets most similarities in practices are present in general usage of Facebook Pages, while indicative differences are recorded in terms of Page popularity, some posts' characteristics and most evidently in users' engagement. Understanding the Facebook usage practice under the regional spotlight can help DMOs and other service providers to evaluate their activities and if necessary to harmonize it to regional usage practice.

Spatial autocorrelation methodologies can be used to reveal patterns and temporal changes of different spatial variables, including tourism arrivals. The research adopts a GIS-based approach to spatially analyse tourist arrivals in Serbia, using Global Moran's I and Anselin's Local Moran's I statistics applied on the level of municipalities. To assess feasibility of this approach the article discusses spatial changes of tourist arrivals in order to identify potentially significant trends of interest for tourism development policy in Serbia. There is a significant spatial inequality in the distribution of tourism arrivals in Serbia that is not adequately addressed in tourism development plans. The results of global autocorrelation suggest the existence of low and decreasing spatial clustering for domestic tourist arrivals and high, relatively stable spatial clustering for international tourists. Local autocorrelation statistics revealed different of domestic and international tourism arrivals. In order to assess feasibility of this approach these results are discussed in their significance to tourism development policy in Serbia.