6 results on '"Herter, Márcia"'
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2. Emojis as heuristic cues: The multifaceted role of emojis in online service interactions
3. A meta‐analysis on the psychological and behavioral consequences of nostalgia: The moderating roles of nostalgia activators, culture, and individual characteristics
4. The power of sophistication: How service design cues help in service failures
5. Going green for self or for others? Gender and identity salience effects on sustainable consumption
6. Green consumer values: how do personal values influence environmentally responsible water consumption?
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