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The article offers information on the performance management plan of the Orange County Utilities Department (OCUD) Water Division in Florida based on the U.S. Environmental Protection Agency capacity, management, operations and maintenance (CMOM) program. It is stated that the program focuses on the incorporation of performance management in strategic planning. It notes that the flexibility of the program makes it valuable despite the economic downturn. Details on the program are also included.

The purpose of this study was to examine the viability of hybrid competitive strategies, which combine differentiation and cost elements, and their impact on organizational performance in comparison to pure strategies and ‘stuck-in-the-middle’ combinations. Previous studies have focused above all on US data. The analysis carried out in this paper has centred on a multisectorial sample of 164 Spanish firms. The findings show that a large number of the organizations use different types of hybrid strategies and also that such strategies tend to be associated with higher levels of firm performance, particularly those strategies which place emphasis on a greater number of strategic dimensions, and specifically on innovation differentiation. [ABSTRACT FROM AUTHOR]