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Technological hazards research, including that on oil spills and their aftermath, is giving greater attention to human dimension impacts resulting from events and response. While oil spill contingency planners recognize the importance of human dimension impacts, little systematic attention is given to them in contingency plans. We introduce an approach to identifying human dimensions impacts using concepts from hazard and vulnerability assessment and apply it to the Bouchard-120 oil spill in Buzzards Bay, MA. Our assessment covers the spill, emergency response, clean-up, damage assessment, and mid-term recovery. This approach, while still exploratory, did demonstrate that the spill produced a range of positive and negative impacts on people and institutions and that these were mediated by vulnerabilities. We suggest ways in which the framework may help spill managers to learn from events and improve contingency planning by anticipating risks to social systems and identifying strategies to reduce impacts. [ABSTRACT FROM AUTHOR]