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Two major forms of organizational trust are supervisor trust and management trust. Guided by the job demand-resources model, this exploratory study examined how the job demand variables of role conflict, role ambiguity, role overload, and fear of being victimized at work and the job resource variables of instrumental communication, job autonomy, job variety, and quality training were linked to both forms of organizational trust among staff at a private U.S. prison. Results showed that workplace variables predicted both types of trust and were generally stronger predictors than personal attributes. Moreover, resources played a greater role than job demands in shaping both supervisor and management trust. Among the demands, only role conflict was a significant negative predictor of supervisor trust and management trust. Instrumental communication, job autonomy, and job variety were significant positive predictors of supervisor trust. Job autonomy and job variety both had significant positive associations with management trust. [ABSTRACT FROM AUTHOR]

Private prison staff are a valuable resource, and they can be affected by various workplace variables. The effects of organizational justice on counterproductive staff behaviors in a sample of correctional staff at a private prison were examined using organizational-justice theory. Specifically, the association of distributive and procedural justice with turnover intent, sick-leave views, and absenteeism were tested while controlling for demographic characteristics (position, gender, age, tenure, and race/ethnicity). OLS regression models show that procedural justice was the strongest predictor and was negatively associated with all three measures of counterproductive behaviors; distributive justice was only predictive of turnover intent. [ABSTRACT FROM AUTHOR]

This study investigates the relationships between public service motivation and self-reported perceptions of vocational fit among one cohort of upper-level criminal justice students at a Midwestern university, while controlling for race, gender, age, and political orientation. The data come from a survey administered in the spring of 2021 to criminal justice students in a mandatory class taken between their junior and senior year of their bachelor's degree program. The findings indicated that increased public service motivations were significantly associated with better perceptions of pre-career vocational fit. Additionally, more conservative political orientations were associated with increased perceptions of fit to criminal justice roles. The study adds to a small but growing body of research applying public service motivation and person-environment fit theory to criminal justice occupations and emphasizes the importance placed on sustaining the value of public service as a possible method of recruiting and maintaining the criminal justice workforce. [ABSTRACT FROM AUTHOR]

Correctional staff are sometimes in fear of being injured on the job. Concerns about issues relating to inmate medical care could be related to feeling at risk on the job for staff. The current study explored how perceived inmate medical care issues were related to fear of being at risk on the job among staff at a large Southern US jail. The provided survey asked about staff about their concerns of being at risk and medical views dealing with if infectious diseases are handled correctly, if quality medical care was provided to inmates, if staff responded in a timely manner, if there was a high turnover of medical staff, and if inmate privacy rates put staff at risk. In a multivariate regression analysis, a view that inmate infectious diseases are handled correctly and quality medical care is provided were significantly related to lower levels fear of being in danger from the job, while the view that inmate medical privacy rights placed staff at risk had a positive effect. Views that staff respond quickly to inmate medical needs and that there is a high level of medical staff turnover both had nonsignificant effects on fear of being at risk at work. [ABSTRACT FROM AUTHOR]

Drawing from organizational justice theory, this study examined the mediating effects of organizational trust on the association between organizational justice (i.e. in the forms of distributive and procedural justice) and the job attitudes of job satisfaction and organizational commitment in a sample of 220 correctional staff employed full-time at a high-security prison in the U.S. Midwest. Ordinary least squares regression results indicated that participant perceptions of organizational trust fully mediated the association between procedural justice and job satisfaction, but only partially mediated the association between distributive justice and job satisfaction. Further, organizational trust fully mediated the association between both distributive and procedural organizational justice and staff commitment toward the organization. [ABSTRACT FROM AUTHOR]

This study examined the influence of job demands (role ambiguity, role conflict, role overload and dangerousness) and job resources (job variety, supervisor structure and training views) on employee perceptions of procedural justice, general perceptions of distributive justice, and specific perceptions of distributive justice. Using a sample of 160 employees at a high‐security prison, the regression analyses found that only demands of role conflict was inversely correlated with procedural justice and both distributive justice measures. Role ambiguity was inversely related to procedural but was not related to either dimension of distributive justice. Furthermore, dangerousness was inversely associated with distributive justice (both general and specific), but it was not correlated with procedural justice. Among the job resources, job variety was positively associated with procedural and both distributive justice measures. Supervisor structure was predictive of procedural but not distributive justice. Role overload, and training views had non‐significant relationships with all the justice measures. [ABSTRACT FROM AUTHOR]

Prison violence is a major concern in most correctional institutions. One intervention frequently used to reduce violent behavior is cognitive therapy. An involuntary cognitive program at a Midwestern state prison was evaluated for its impact on official misconduct. A total of 213 inmates were randomly assigned to the treatment (CHANGE) group (n = 122) and the control group (n = 91). The specific outcomes measured were disobeying a direct order, insolence, violent, nonviolent, and total number of infractions. Using general linear univariate model analyses, the only statistically significant but important difference found was the reduction of violence for the CHANGE group after 6 months. (Contains 5 tables.)

Previous literature exploring the relationship between correctional officer orientations toward treatment and punishment is inconsistent at best. One rarely studied aspect is the influence of distributive and procedural justice on correctional staff support for treatment and punishment. For this study, ordinary least squares regression analysis of survey responses from 272 correctional officers revealed that distributive justice did not impact support for treatment or punishment. Procedural justice, however, was positively associated with support for treatment and negatively associated with support for punishment. Overall, the results of this study suggest further research in this area is needed. (Contains 2 tables and 1 note.)

Rehabilitation is a salient goal in the field of corrections. Correctional staff need to be supportive of rehabilitation efforts in order for them to be effective. Past studies that have examined correctional staff support for rehabilitation have produced conflicting results. Most studies have focused on personal characteristics, including age, gender, job position, tenure, education, marital status, prior military service, and race. To expand the area of inquiry and assess potential antecedents of the work environment regarding correctional staff support for inmate rehabilitation, this study examined the impact of the integrative work environment (i.e., dangerousness of the job, role stress, supervision, job variety, work-on-family conflict, family-on-work conflict, integration, instrumental communication, input into decision-making, organizational fairness, job satisfaction, and organizational commitment) on staff attitudes toward the treatment of offenders while controlling for the personal characteristics of gender, age, tenure, position, educational level, and race. The findings indicate that job variety, integration, and organizational commitment had positive associations with support for treatment of inmates, while work-on-family conflict had an inverse relationship. Correctional officers were less supportive of treatment than noncustodial staff. (Contains 2 tables.)

Correctional officers are a valuable and expensive resource for prisons. Working as a correctional officer is a unique experience; it involves controlling incarcerated individuals, and this results in demands that can wear on officers, increasing chances of suffering depression. Social support has been postulated to help buffer the negative effects of working in a prison and reduce depressive symptomatology. Using data from 501 correctional officers employed in a Southern prison system, this study examined the relationship between the three types of social support – family, coworker, and supervisor – on depression symptoms measured using the Center for Epidemiologic Studies Depression (CESD) scale. Ordinary Least Squares (OLS) regression results indicated both family support and supervisor support were significantly related to the level of depression symptoms; coworker support, however, had a nonsignificant association. The results indicate efforts should be made to raise family support and supervisor support. [ABSTRACT FROM AUTHOR]

Work--family conflict and job burnout are both issues for 272 correctional staff (response rate of 68%). The two major forms of work-family conflict are work-on-family conflict and family-on-work conflict. Multivariate analysis of survey data from 272 correctional staff at a state prison indicated work-on-family conflict had a significant positive relation with job burnout, while family-on-work conflict did not. DOI 10.2466/PR0.106.1.19-26

Prison violence is a concern in many correctional institutions. The systems management approach (i.e., assigning an inmate to a higher security level) is costly While there are many different interventions [...]

Private security staff play an important role in protecting society, including those who work in private prisons. Working in a private prison is a demanding job. Staff are responsible to ensure that the correctional facility is safe, secure, and humane. Past research has found that organizational trust, in terms of supervisor and management trust, influences private prison staff in many outcome areas, such as job involvement, job satisfaction, organizational commitment, job stress, feeling at risk at work, and job burnout; however, there is a dearth of research on how workplace variables may contribute to organizational trust. The current study examined how the major forms of social support (family, coworkers, supervisor, and management) were related to supervisor trust and management trust among 160 staff at a private U.S. prison. Based on ordinary least squares (OLS) multivariate regression, the results indicated coworker, supervisor, and management support each had significant positive effects on supervisor trust, with supervisor support having the largest effect. In another OLS multivariate regression analysis, family, supervisor, and management support had significant positive effects on management trust, with management support having the largest effect. The findings suggest that private prison administrators should consider increasing all four forms of social support in order to raise both supervisor and management trust. It would be a valuable investment in staff. [ABSTRACT FROM AUTHOR]

Staff are the most vital resource for any correctional facility. As corrections is a very expensive budget item in the U.S., finding and keeping dedicated employees is essential. Organizational commitment refers the bond between correctional staff and their institution. A strong bond is essential for the safety and security of both employees and inmates, as well as ensuring that the institution runs effectively. This review explores past research on three different types of organizational commitment (affective, moral, and continuance), in order to summarize past results and to reveal areas remaining unexplored. This paper examines both the antecedents and outcomes of organizational commitment. Through a systematic review of past studies, we have identified both positive and negative workplace factors that influence organizational commitment. In addition, we report how organizational commitment affects various outcomes, such as burnout and turnover intent. Understanding how to increase staff commitment can provide a blueprint for administrators to enhance correctional operations and employee satisfaction. [ABSTRACT FROM AUTHOR]

Organizational citizenship behaviors (OCBs) have been the subject of considerable research attention within business organizations. Much less attention has been directed at OCBs within criminal justice agencies, and even less research has addressed OCBs within police organizations. The present study uses survey data collected from 829 police officers in India to assess the antecedents of several dimensions of OCBs. Unlike most prior research, we use a path model in an effort to disentangle the direct and indirect effects of organizational justice, job demands and job resources, organizational justice, stress, and work attitudes on OCBs while controlling for officer personal characteristics. Our findings indicate that job satisfaction and organizational commitment are strong predictors of OCBs and that they mediate the effects of job stress, which did not directly influence OCBs. In addition, organizational justice factors exerted inconsistent effects on OCBs. Strategies for increasing the likelihood that officers will engage in OCBs are discussed. [ABSTRACT FROM AUTHOR]

Understanding the factors that lead to correctional officer (CO) turnover intent is vital. Using a gendered career stage model, this study focused on male and female CO similarities and differences in workplace variable effects on turnover intent across career stages. The results indicated that organizational commitment was a consistent predictor of turnover intent for all correctional officers at all career stages, and, at various career stages, quality of supervision, coworker support, and safety concerns affected both males and females. Male officers were more likely to leave at all career stages, with the impact of job stress and role ambiguity influencing male turnover intent. [ABSTRACT FROM AUTHOR]

In the United States, institutional corrections is a major undertaking that requires substantial financial resources. Correctional staff are the essential element to ensuring the safety and security of these institutions, which house approximately 2.2 million adults. Thus, it is invaluable to explore work environment variables that contribute to their success. One area that has received scant attention is staff views of inmate medical care and their effect on job involvement and organizational commitment. This study focused on the effects of views concerning the proper handling of inmate infectious diseases, the quality of medical care provided to inmates, the timeliness of the responses to inmate medical needs, turnover of medical staff, and inmate medical privacy rights. Results indicate that proper handling of inmate infectious diseases and quality of medical care positively increase job involvement and organizational commitment. [ABSTRACT FROM AUTHOR]

In private correctional institutions, staff are an important resource, since they are tasked with a myriad of duties necessary to operate a humane, safe, and secure facility. As political demands for budgetary restraint increase, it is paramount that administrators find and retain good staff. Staff retention is influenced by workplace factors. This study explored the four types o work-family (time-based conflict, strain-based conflict, behavior-based conflict, and family-based conflict) and their effects on job involvement. Ordinary Least Squares (OLS) regression results indicated that age, position (correctional officers) and time-based conflict had negative effects on job involvement, and family-based conflict had positive effects. [ABSTRACT FROM AUTHOR]

This study examined a gendered model of the effects of supervisory factors on job outcomes for both men and women. Two competing hypotheses, the importation-differential experiences model and the work role prisonization model, guided the analyses of the effects of supervisor support, supervisor structure, and supervisor trust on job stress, job satisfaction, and affective organizational commitment. Data came from surveys of 160 correctional staff employed at a Midwestern prison. The results provide substantial support for the work model and less support for the importation model. Few differences were found in how men and women respond to supervisory factors. The implications of these results are discussed.

Working in law enforcement can be a trying experience that can result in work-family conflict. Work-family conflict occurs when the domains of work and home spill into one another, causing strain and conflict for a person. There are four major dimensions of work-family conflict: time-based, behaviour-based, strain-based and family-based. One consequence of being exposed to the stressor of work-family conflict over time is job burnout. Job burnout has three major dimensions: emotional exhaustion, depersonalisation and a reduced sense of personal accomplishment on the job. The current study explored the association between four types of work-family conflict with the three dimensions of burnout among Indian police officers. All four types of work-family conflict were positively related to emotional burnout. Time-based, behaviour-based and family-based conflict had significant positive associations with depersonalisation burnout and with reduced sense of personal accomplishment burnout. [ABSTRACT FROM AUTHOR]

Drawing from person–environment fit theory, the current study adds to recent empirical inquires that have considered how workplace factors affect jail staff. In doing so, the focus is on how perceptions of pay fairness effect the job stress, job involvement, and organizational commitment of jail personnel. Utilizing survey data from a large county correctional system in Orlando, Florida, the results of multivariate analyses reveal that staff that hold more favorable perceptions of pay fairness are more involved in their jobs and more committed to the overall organization. The implications of these findings for correctional research and practice are considered. [ABSTRACT FROM AUTHOR]

Role strain has many negative outcomes. While the majority of role strain research has focused on its effects, this study explored possible antecedents of role strain among staff at a large, urban Southern jail in the United States. Based on regression analysis of survey data, instrumental communication, views that policy is followed, input into decision-making, formalization, and supervisory support each had significant negative effects on role strain. Administrative support and positive relations with coworkers, however, had nonsignificant effects. Jail administrators should attempt to reduce role strain by creating clear structure of job duties and expectations (formalization), providing staff with a greater organizational voice (input into decision-making), explaining the importance of organizational policies being followed and how they benefit staff, improving the flow of critical information about job and organizational matters (instrumental communication), and training supervisors about how to provide support to their subordinates and reward them for doing so (supervisory support). [ABSTRACT FROM AUTHOR]

In literature on correctional staff, one poorly understood antecedent of job stress and other negative outcomes is perceived danger from the job. Survey results from 272 staff at a state-run Midwestern maximum security prison were analyzed with Ordinary Least Squares (OLS) Regression to determine the relationships between personal/work environment variables and perceptions of job danger. Analyses revealed the effects of the personal variables were conditional on staff position (custody vs. non-custody). Irrespective of position, two of seven work environment variables studied (less input into decision making and more daily contact with prisoners) were related to greater perceived risk of harm from the job. Also, greater organizational formalization was related to greater perceived risk among custodial staff. Perceived danger from the job is a real issue, and the current results indicate workplace factors play a role. [ABSTRACT FROM AUTHOR]

Studies have revealed that some, but not all, jail custody officers fear workplace victimization. The job demands-resources theoretical model holds that job demands result in strain, increasing the chances of negative outcomes, such as job burnout, decreased job satisfaction, and fear of being harmed on the job. This framework also contends that job resources help reduce psychological strain, and, in turn, reduce negative outcomes, including fear of victimization at work. Survey results from 587 custody officers from a large county correctional system in Florida were analyzed in order to determine how various workplace demand and resource variables were related to perceived danger at work. Our multivariate analytical models revealed that the resource variables of instrumental communication, perceptions that infectious disease among inmates being properly handled, perceptions that inmates were properly controlled, perceptions that security was proper, and supervisor support were related to decreased perceptions of danger, while formalization (a resource variable) and role strain (a demand variable) were related to increased perceptions of danger. Overall, there was partial support for the job demands-resources model, with some variables having significant effects and others not. [ABSTRACT FROM AUTHOR]

The career stage theory postulates that employees go through different career stages, and each career stage has different effects on various outcomes, such as job satisfaction. There has been empirical support for the career stage theory from other disciplines, but there has been limited research relating to this theory to corrections. To expand the literature, the current study examined whether different career stages were significant predictors of job satisfactions, while including the personal characteristics and the workplace place variables among Texas correctional officers. The results supported the career state theory: job satisfaction was highest during the entry stage (0–2 years), but was lowest during the second career stage (2–5 years). In career stages three (5–15 years) and four (16+ years), job satisfaction rose. Possible interventions that correctional administrators can undertake to encourage job satisfaction from their staff during the second career stage are discussed. [ABSTRACT FROM PUBLISHER]

Correctional research has just begun to explore the effects of variables and their differences over the course of a career within the field. This study examined several correctional staff outcomes and how they varied over three identified career stages (initial, establishment, and maintenance) at a state-government operated prison. Results indicated that job involvement, job satisfaction, affective commitment, moral commitment, and turnover intent were highest during the initial stage of employment, which is contrary to other occupations. Job stress and continuance commitment remained equal across all three career stages. Findings suggest that the effects on career stages are contextual and vary across different types of organizations. Furthermore, the strains and stresses of working in a correctional institution may not be cumulative but remain steady across a career. [ABSTRACT FROM AUTHOR]

The use of private corrections has grown to over 400 facilities in the United States. The staff are of particular importance in facilities operating on a tight profit margin. Maximizing profitability depends upon minimizing workplace factors that detract from staff performance and/or create costly strain. This study explored organizational trust and its link to fear of being hurt at work. A path model was tested to explore how various workplace variables relate to perceptions of organizational trust as well as how personal characteristics and organizational trust are associated with fear of injury. The results indicate that organizational trust appears to be one variable that influences staff perceptions of fear of injury. Increased levels of organizational trust decrease the fear of being injured at work. [ABSTRACT FROM AUTHOR]

Private security personnel play an important role in protecting society, including personnel who work in private prisons. Staff are critical to ensure the private prison is operated in a safe, secure, and humane manner. This study, a survey of 160 staff members at a private prison located in a Midwestern state, examined the impact that support by management, coworkers, family, and supervisors has on role stress, work–family conflict, and turnover intent. Each of the four support measures was hypothesized to have negative associations on role stress, work–family conflict, and turnover intent. Ordinary Least Squares (OLS) regression analysis revealed that management and supervisor support was associated with reduced role stress, work–family conflict, and turnover intent; coworker support was related to lower role stress and turnover intent; and family support was not found to have a significant association with role stress, work–family conflict, nor turnover intent. [ABSTRACT FROM AUTHOR]

Law enforcement is often described as a challenging occupation, and working in law enforcement can result in work–family conflict. This exploratory study was undertaken to examine how the different dimensions of work–family conflict are related to job stress among Indian police officers. There are four major dimensions of work–family conflict: strain-based, behavior-based, time-based, and family-based. Data was collected from a survey of police officers in the Sonipat and Rohtak districts of the Indian state of Haryana. Bivariate results revealed that an increase in any one of the dimensions of work–family conflict was associated with increases in stress from work. Multivariate analysis, however, revealed only three of the four dimensions of work–family conflict had a significant association with job stress. Specifically, strain-based conflict, behavior-based conflict, and family-based conflict were significantly associated with higher levels of job stress. These findings provide support for the job strain model. [ABSTRACT FROM AUTHOR]

Correctional staff job burnout is costly to all involved. As such, it has generated a growing body of research. This study reviewed 53 empirical studies of correctional staff burnout and two review articles published between 1981 and 2014. The majority of studies focused on staff working in a variety of institutional positions, fewer studies focused exclusively on the subgroup of correctional officers, and even fewer focused on a different subgroup. The majority of studies also involved staff at US government-run adult prisons. Most but not all studies utilized Maslach’s Burnout Inventory. Research on the antecedents of job burnout among correctional staff is more common than research on the possible consequences or outcomes of job burnout. Interestingly, despite the empirical emphasis on antecedents of burnout, there has been almost no research on effective interventions designed to deal with correctional staff burnout. Based on this narrative review, significant gaps remain in the research on correctional staff burnout. [ABSTRACT FROM PUBLISHER]

Despite increased representation in correctional work settings, women still encounter obstacles in this male-dominated occupation—obstacles that have the potential to affect their levels of job stress and job satisfaction. Although gender-based differences in job stress and job satisfaction have been analyzed in several prison settings, much less work has been conducted in the often neglected correctional arena of jails. The current study fills this empirical void by examining jail staff at a large county correctional system in Orlando, Florida. Ordinary least squares regression analysis indicated that different facets of the work environment differentially affected the job stress and job satisfaction of 419 women and 493 men working in a large urban jail system. Specifically, role ambiguity, perceived dangerousness, coworker relations, input into decision making, and administrative support had larger effects on job stress for women compared to men. For job satisfaction, the only workplace variable to have a gendered effect was administrative support, which also had a greater effect for women than men. The findings reveal gender-related differences, especially in terms of job stress. [ABSTRACT FROM PUBLISHER]

Past empirical research has indicated that workplace factors affect the work attitudes of police officers. Police officers (N = 827) were surveyed in two districts (Sonipat and Rohtak) in the State of Haryana in the Republic of India. Ordinary least squares regression analysis was used to test the effects of job variables (i.e., job autonomy, job variety, training, and supervision) on job attitudes (i.e., job involvement, job satisfaction, and organizational commitment). Results indicate that variety, training, and supervision had positive associations with involvement, satisfaction, and commitment. Job autonomy had no association with job satisfaction or organizational commitment and had a negative association with job involvement. [ABSTRACT FROM AUTHOR]

Even though work–family conflict has been linked to negative outcomes for both correctional facilities and staff, little research has been conducted on how workplace factors may be related to it. This study tested nine hypotheses based on the job demand–resource model. Ordinary least squares (OLS) regression analysis of survey data from 160 staff revealed that while most job demand variables (i.e., the role stressors of role conflict, role overload, and perceived dangerousness) predicted work–family conflict, the same did not hold for job resource variables (i.e., the workplace factors of job autonomy, supervision, job variety, instrumental communication, and integration). [ABSTRACT FROM AUTHOR]

Recent literature has found that organizational commitment of correctional staff is highly influenced by the workplace and can either result in positive or negative behaviors. Most research, though, has examined predictors of only one type of commitment. This study looked at three types of commitment (continuance, moral, and affective) and their influence on the outcomes of correctional orientation, views of absenteeism, and turnover intent. The results indicate that the three dimensions of commitment varied in their impact on the organization outcomes and provide insight into the complex nature of the bonds that tie employees to this unique organization. [ABSTRACT FROM AUTHOR]

Personnel are critical to the success of any security organization, and this is especially true of private prisons. Therefore, it is essential to understand how their organizational commitment is affected by workplace factors. There are two major forms of organizational commitment, continuance and affective. To examine how the salient workplace factors of job stress, job involvement, and job satisfaction were related to the continuance and affective commitment of personnel working for a private prison, data from a survey of personnel at a maximum security private prison were examined. Two ordinary least squares regression equations were run with continuance and affective commitment as the dependent variables. The amount of variance explained between the two regression equations was noticeably different. A larger percentage of the variance was accounted for in the affective commitment regression equation as compared to the continuance commitment multivariate analysis. Moreover, job stress had a positive association with continuance commitment, and a nonsignificant relationship with affective commitment. Job involvement had a nonsignificant effect on continuance commitment and a positive effect on affective commitment. Job satisfaction had a negative impact on continuance commitment and a positive relationship with affective commitment. Overall, the results support the contention that the two commitment measures are not affected similarly by job stress, involvement, and satisfaction. [ABSTRACT FROM AUTHOR]

The ideological debate over the ability of involuntary programs to modify inmate behavior permeates the treatment literature. Ideology aside, research reveals that programs targeting high-risk offenders are most likely to reduce recidivism even though this group is the least likely to participate voluntarily. With the current economic environment and the continued disappearance of prevention/rehabilitation funding, it may be more cost-effective to target those who need it the most. Interviews were conducted with a sample of inmates involuntarily placed into a Cognitive Housing Approach: New Goals Environment (CHANGE) program as well as the staff who worked with the program. Responses from both inmates and staff support the use of involuntary programs for high risk populations. These qualitative results indicate that behavioral change was occurring for the majority of program participants despite being forced to participate. [ABSTRACT FROM AUTHOR]