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This paper aims to examine the relationship between the managerial perception of human capital, innovations, and bank performance. We specifically sought to examine the influence of human capital on bank performance, by introducing the factors of innovation speed and quality. The study was taken in the Serbian banking industry, with the focus on the perception and the viewpoint of CEOs and general managers of different departments. We used a two-phase survey to design the questionnaire and the correlation and regression analyses to examine our hypotheses. Our findings propose that, from managers’ perspective, human capital is critical to the success of banks, and that innovation speed is more influential than its quality. The backward multiple regression model shows that human capital and innovation speed account for 67.5% of the variability of the bank performance. The findings of this research can contribute to bank management policies by revealing how to enhance bank performance by focusing on human capital and innovation agility and readiness. The proposed research model could potentially be implemented in other sectors and industries to hopefully endorse the significance of the detected relationships.

Numerous authors are persistent in investigating the competency profile of the ideal construction project manager in order to decrease the failure rate of construction projects. There is evidence for the change in construction project management, from traditional practices to practices more focused on people and working relationships. The literature demonstrates a positive correlation between project manager’s Emotional intelligence and project success but less is written about the mechanisms that interfere with that relationship. Furthermore, project manager’s relationships with stakeholders are recognized as an important determinant of project success in the construction industry. Considering the above facts, this study was motivated to examine how the construction project manager’s emotional intelligence influences project success, and whether the relations with internal and external stakeholders interfere as mediators in that relationship. In the conducted research, 110 project managers participated. The results demonstrate that the emotional intelligence of construction project managers significantly influences the project success and that internal and external stakeholder relationships play an important role as mediators among them. Moreover, it is found that some components of EI have more significant influence on stakeholder relationships and project success and that internal and external relationships in different amounts affect components of project success.

Influences from the modern business environment indicate the need for the incorporation of sustainability concepts from an innovation system perspective. In the presented research, we emphasize the energy efficiency concept within the frame of sustainability and innovation. The aim of this research was to underline and explore the relationships between innovation, energy efficiency, and sustainability in the construction industry. To answer the research questions, a questionnaire was created to explore the impact of the energy efficiency certification process on the innovation behavior of construction industry enterprises in Serbia. The results show that energy efficiency has supported innovation, and that there exists a relationship between sustainability and innovativeness in the construction industry. Applying energy efficiency passports has influenced the co-operation of enterprises in the construction sector and other actors in the national innovation system in Serbia. The innovation concept demonstrates that enterprises in the construction industry should be observed as a part of the wider picture—the national innovation system. In turn, the specific context of a particular national innovation system should be seen within the wider picture of national innovation systems of Central and Eastern European Countries (CEECs).

The incorporation of the social, environmental, and economic dimensions of sustainability in different aspects of human life and business provides a guarantee for our future. Organizations have shown a great interest in incorporating sustainability into managerial concepts, both at the strategic and operational levels. Sustainable business strategies are being implemented in many projects, which has led to a recent expansion of interest in exploring the potential of integrating sustainability dimensions in project management. With the intention of contributing to a better understanding of sustainable project management, this paper examines whether project management methodologies, applied in different sectors, support the introduction of sustainability dimensions. It also surveys the level of integration of sustainability dimensions in groups of project management processes. Considering that the incorporation of sustainability in project management poses numerous challenges for project managers, this paper examines the necessary knowledge and skills required for sustainable project management in different sectors. As part of this research, an empirical survey was conducted in project-oriented organizations from both the public and private sectors. The findings reveal that the application of project management methodologies promotes the introduction of sustainability dimensions, particularly the social aspect, irrespective of the sector, since the processes in projects managed by a specific methodology are consistent with the social elements of sustainability. In the public sector, there is a noticeable lack of knowledge of the meaning and dimensions of sustainability and, accordingly, an urgent need for project managers to gain knowledge and skills pertaining to sustainable project management.

This research addresses the differences in the perception of quality by gender and by attitude toward distance learning opportunities in an e-learning environment. We have conducted a research on a population of 68 students enrolled for the first time on distance learning studies of Belgrade University. Using a paired sample t-test, independent samples t-test, and ANOVA, we have proven that there is no significant difference in students' satisfaction with distance learning during the semester (t=1.796, p=0.078), in satisfaction by gender (t=-1.176, p=0.244) and that three groups of students with different attitudes toward learning opportunities have different degree satisfaction with distance learning studies (F=9.954, p

Global usage of mobile phones initiated a large number of researchers to devote their attention to researching the field of customer satisfaction and implementing postulates of customer behavior in the industry. As there are not many relevant studies conducted in Serbia, in this study we examine the influence of the customer experience on satisfaction with mobile phones. Online survey was used as a method of collecting data from 340 randomly chosen respondents. The findings confirm that experience is in a fact a significant determinant of satisfaction and that there are differences according to types of mobile phones customers use and the frequency of usage. Furthermore, high levels of satisfaction are seen in customers familiar with current models of mobile phones and those following mobile trends.

The stability of ranking entities is one of the majorly discussed topics when concerning the ranking methodology. It is an important property which increases rankings reliability and credibility. Ranking of universities is, among others, an often examined topic in the terms of its stability, making the researchers worldwide agree that a statistically solid and firm ranking of universities is needed. This paper provides the stability analysis of the particular subject of the QS (Quacquarelli Symonds) World University Rankings compared to the University Ranking by Academic Performance (URAP). Namely, institutions that rank universities have turned the alertness from global academic rankings to more particular rankings in given scientific fields. In this paper, we particularly chose the field of Education, as one of the major factors that contribute to general well-being. We conducted the uncertainty and sensitivity analysis on the QS and URAP rankings in the field of Education to analyze the effects of their weighting schemes. The main goal of this paper is to compare the stability of QS and URAP ranking methodologies. Furthermore, we propose a Composite I-distance Indicator(CIDI) methodology as a tool for implementing the distinguishing innovations into the ranking methodology, in order to provide a more stable and solid ranking lists. This work is licensed under aCreative Commons Attribution-NonCommercial 4.0 International License.

Teaching at higher education institutions in Serbia still relies on traditional ‘ex catedra’ methods and is mostly based on acquiring factual knowledge, which discourages student participation in the learning process, as well as any initiative on their part. The aim of the paper is to point to the implementation of the traditional ‘ex catedra’ versus the use of IT-supported teaching methods and techniques. The underlying idea is that professors’ abilities depend on their familiarity with different teaching methods and techniques, their knowledge of a foreign language, and the use of ICT. The data analysis has confirmed that teachers do differ from each other with respect to their academic titles: senior teachers (associate and full professors) use traditional methods more frequently than younger teachers do. In general, all teachers should incorporate modern trends into their teaching styles, since traditional teaching methods and techniques are used more often than IT-supported ones., Na visokoškolskim institucijama u Srbiji poučavanje se još uvijek oslanja na tradicionalne ex catedra metode, većinom se temelji na usvajanju činjeničnoga znanja, čime se studenti obeshrabruju od sudjelovanja u procesu učenja i poduzimanja inicijative. Cilj ovoga rada jest uputiti na upotrebu tradicionalnog ex catedra poučavanja u usporedbi s računalno potpomognutim metodama i tehnikama poučavanja. Smatra se da sposobnosti nastavnika ovise o njihovu poznavanju različitih metoda i tehnika poučavanja, znanja stranoga jezika i upotrebe informacijsko-komunikacijskih tehnologija. Analiza rezultata potvrdila je da se nastavnici međusobno razlikuju s obzirom na akademska zvanja: iskusniji nastavnici (izvanredni i redoviti profesori) češće se koriste tradicionalnim metodama od njihovih mlađih kolega. Općenito, svi bi nastavnici trebali uključiti moderne trendove u svoje stilove poučavanja, s obzirom na to da se tradicionalne metode i tehnike koriste češće od onih računalno potpomognutih.