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Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual reviews, and likes/dislikes. Traditional recommendation systems rely on users explicit ratings or implicit interactions (e.g. likes, clicks, shares, saves) to learn user preferences and item characteristics. Beyond these numerical ratings, textual reviews provide insights into users fine-grained preferences and item features. Analyzing these reviews is crucial for enhancing the performance and interpretability of personalized recommendation results. In recent years, review-based recommender systems have emerged as a significant sub-field in this domain. In this paper, we provide a comprehensive overview of the developments in review-based recommender systems over recent years, highlighting the importance of reviews in recommender systems, as well as the challenges associated with extracting features from reviews and integrating them into ratings. Specifically, we present a categorization of these systems and summarize the state-of-the-art methods, analyzing their unique features, effectiveness, and limitations. Finally, we propose potential directions for future research, including the integration of multimodal data, multi-criteria rating information, and ethical considerations., Comment: The first two authors contributed equally

Knowledge Graph Completion (KGC) has garnered massive research interest recently, and most existing methods are designed following a transductive setting where all entities are observed during training. Despite the great progress on the transductive KGC, these methods struggle to conduct reasoning on emerging KGs involving unseen entities. Thus, inductive KGC, which aims to deduce missing links among unseen entities, has become a new trend. Many existing studies transform inductive KGC as a graph classification problem by extracting enclosing subgraphs surrounding each candidate triple. Unfortunately, they still face certain challenges, such as the expensive time consumption caused by the repeat extraction of enclosing subgraphs, and the deficiency of entity-independent feature learning. To address these issues, we propose a global-local anchor representation (GLAR) learning method for inductive KGC. Unlike previous methods that utilize enclosing subgraphs, we extract a shared opening subgraph for all candidates and perform reasoning on it, enabling the model to perform reasoning more efficiently. Moreover, we design some transferable global and local anchors to learn rich entity-independent features for emerging entities. Finally, a global-local graph reasoning model is applied on the opening subgraph to rank all candidates. Extensive experiments show that our GLAR outperforms most existing state-of-the-art methods.

Meal recommendation, as a typical health-related recommendation task, contains complex relationships between users, courses, and meals. Among them, meal-course affiliation associates user-meal and user-course interactions. However, an extensive literature review demonstrates that there is a lack of publicly available meal recommendation datasets including meal-course affiliation. Meal recommendation research has been constrained in exploring the impact of cooperation between two levels of interaction on personalization and healthiness. To pave the way for meal recommendation research, we introduce a new benchmark dataset called MealRec$^+$. Due to constraints related to user health privacy and meal scenario characteristics, the collection of data that includes both meal-course affiliation and two levels of interactions is impeded. Therefore, a simulation method is adopted to derive meal-course affiliation and user-meal interaction from the user's dining sessions simulated based on user-course interaction data. Then, two well-known nutritional standards are used to calculate the healthiness scores of meals. Moreover, we experiment with several baseline models, including separate and cooperative interaction learning methods. Our experiment demonstrates that cooperating the two levels of interaction in appropriate ways is beneficial for meal recommendations. Furthermore, in response to the less healthy recommendation phenomenon found in the experiment, we explore methods to enhance the healthiness of meal recommendations. The dataset is available on GitHub (https://github.com/WUT-IDEA/MealRecPlus)., Comment: Accepted by SIGIR 2024

The development of large language models (LLMs) such as ChatGPT has brought a lot of attention recently. However, their evaluation in the benchmark academic datasets remains under-explored due to the difficulty of evaluating the generative outputs produced by this model against the ground truth. In this paper, we aim to present a thorough evaluation of ChatGPT's performance on diverse academic datasets, covering tasks like question-answering, text summarization, code generation, commonsense reasoning, mathematical problem-solving, machine translation, bias detection, and ethical considerations. Specifically, we evaluate ChatGPT across 140 tasks and analyze 255K responses it generates in these datasets. This makes our work the largest evaluation of ChatGPT in NLP benchmarks. In short, our study aims to validate the strengths and weaknesses of ChatGPT in various tasks and provide insights for future research using LLMs. We also report a new emergent ability to follow multi-query instructions that we mostly found in ChatGPT and other instruction-tuned models. Our extensive evaluation shows that even though ChatGPT is capable of performing a wide variety of tasks, and may obtain impressive performance in several benchmark datasets, it is still far from achieving the ability to reliably solve many challenging tasks. By providing a thorough assessment of ChatGPT's performance across diverse NLP tasks, this paper sets the stage for a targeted deployment of ChatGPT-like LLMs in real-world applications., Comment: Accepted by ACL 2023 Findings. The first three authors contributed equally

Dialogue systems for non-English languages have long been under-explored. In this paper, we take the first step to investigate few-shot cross-lingual transfer learning (FS-XLT) and multitask learning (MTL) in the context of open-domain dialogue generation for non-English languages with limited data. We observed catastrophic forgetting in both FS-XLT and MTL for all 6 languages in our preliminary experiments. To mitigate the issue, we propose a simple yet effective prompt learning approach that can preserve the multilinguality of multilingual pre-trained language model (mPLM) in FS-XLT and MTL by bridging the gap between pre-training and fine-tuning with Fixed-prompt LM Tuning and our hand-crafted prompts. Experimental results on all 6 languages in terms of both automatic and human evaluations demonstrate the effectiveness of our approach. Our code is available at https://github.com/JeremyLeiLiu/XLinguDial., Comment: Accepted for presentation at SIGIR 2023

Collaborative Filtering (CF) has emerged as fundamental paradigms for parameterizing users and items into latent representation space, with their correlative patterns from interaction data. Among various CF techniques, the development of GNN-based recommender systems, e.g., PinSage and LightGCN, has offered the state-of-the-art performance. However, two key challenges have not been well explored in existing solutions: i) The over-smoothing effect with deeper graph-based CF architecture, may cause the indistinguishable user representations and degradation of recommendation results. ii) The supervision signals (i.e., user-item interactions) are usually scarce and skewed distributed in reality, which limits the representation power of CF paradigms. To tackle these challenges, we propose a new self-supervised recommendation framework Hypergraph Contrastive Collaborative Filtering (HCCF) to jointly capture local and global collaborative relations with a hypergraph-enhanced cross-view contrastive learning architecture. In particular, the designed hypergraph structure learning enhances the discrimination ability of GNN-based CF paradigm, so as to comprehensively capture the complex high-order dependencies among users. Additionally, our HCCF model effectively integrates the hypergraph structure encoding with self-supervised learning to reinforce the representation quality of recommender systems, based on the hypergraph-enhanced self-discrimination. Extensive experiments on three benchmark datasets demonstrate the superiority of our model over various state-of-the-art recommendation methods, and the robustness against sparse user interaction data. Our model implementation codes are available at https://github.com/akaxlh/HCCF., Comment: This paper has been published as a full paper at SIGIR 2022

The Query Focused Text Summarization (QFTS) task aims at building systems that generate the summary of the text document(s) based on the given query. A key challenge in addressing this task is the lack of large labeled data for training the summarization model. In this paper, we address this challenge by exploring a series of domain adaptation techniques. Given the recent success of pre-trained transformer models in a wide range of natural language processing tasks, we utilize such models to generate abstractive summaries for the QFTS task for both single-document and multi-document scenarios. For domain adaptation, we apply a variety of techniques using pre-trained transformer-based summarization models including transfer learning, weakly supervised learning, and distant supervision. Extensive experiments on six datasets show that our proposed approach is very effective in generating abstractive summaries for the QFTS task while setting a new state-of-the-art result in several datasets across a set of automatic and human evaluation metrics., Comment: The final version will be published in the Computational Linguistics journal

Session-based recommendation plays a central role in a wide spectrum of online applications, ranging from e-commerce to online advertising services. However, the majority of existing session-based recommendation techniques (e.g., attention-based recurrent network or graph neural network) are not well-designed for capturing the complex transition dynamics exhibited with temporally-ordered and multi-level inter-dependent relation structures. These methods largely overlook the relation hierarchy of item transitional patterns. In this paper, we propose a multi-task learning framework with Multi-level Transition Dynamics (MTD), which enables the jointly learning of intra- and inter-session item transition dynamics in automatic and hierarchical manner. Towards this end, we first develop a position-aware attention mechanism to learn item transitional regularities within individual session. Then, a graph-structured hierarchical relation encoder is proposed to explicitly capture the cross-session item transitions in the form of high-order connectivities by performing embedding propagation with the global graph context. The learning process of intra- and inter-session transition dynamics are integrated, to preserve the underlying low- and high-level item relationships in a common latent space. Extensive experiments on three real-world datasets demonstrate the superiority of MTD as compared to state-of-the-art baselines., Comment: Published as a paper at AAAI 2021

Pre-training a transformer-based model for the language modeling task in a large dataset and then fine-tuning it for downstream tasks has been found very useful in recent years. One major advantage of such pre-trained language models is that they can effectively absorb the context of each word in a sentence. However, for tasks such as the answer selection task, the pre-trained language models have not been extensively used yet. To investigate their effectiveness in such tasks, in this paper, we adopt the pre-trained Bidirectional Encoder Representations from Transformer (BERT) language model and fine-tune it on two Question Answering (QA) datasets and three Community Question Answering (CQA) datasets for the answer selection task. We find that fine-tuning the BERT model for the answer selection task is very effective and observe a maximum improvement of 13.1% in the QA datasets and 18.7% in the CQA datasets compared to the previous state-of-the-art., Comment: Accepted to the AMMCS 2019 Proceedings

In the Query Focused Multi-Document Summarization (QF-MDS) task, a set of documents and a query are given where the goal is to generate a summary from these documents based on the given query. However, one major challenge for this task is the lack of availability of labeled training datasets. To overcome this issue, in this paper, we propose a novel weakly supervised learning approach via utilizing distant supervision. In particular, we use datasets similar to the target dataset as the training data where we leverage pre-trained sentence similarity models to generate the weak reference summary of each individual document in a document set from the multi-document gold reference summaries. Then, we iteratively train our summarization model on each single-document to alleviate the computational complexity issue that occurs while training neural summarization models in multiple documents (i.e., long sequences) at once. Experimental results in Document Understanding Conferences (DUC) datasets show that our proposed approach sets a new state-of-the-art result in terms of various evaluation metrics., Comment: COLING 2020

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem in this scenario is how to suggest items when the user profile has not been well established, i.e., recommend for cold-start users or warm-start users with taste drifting. Existing approaches either rely on overly pessimistic linear exploration strategy or adopt meta-learning based algorithms in a full exploitation way. In this work, to quickly catch up with the user's interests, we propose to represent the exploration policy with a neural network and directly learn it from the feedback data. Specifically, the exploration policy is encoded in the weights of multi-channel stacked self-attention neural networks and trained with efficient Q-learning by maximizing users' overall satisfaction in the recommender systems. The key insight is that the satisfied recommendations triggered by the exploration recommendation can be viewed as the exploration bonus (delayed reward) for its contribution on improving the quality of the user profile. Therefore, the proposed exploration policy, to balance between learning the user profile and making accurate recommendations, can be directly optimized by maximizing users' long-term satisfaction with reinforcement learning. Extensive experiments and analysis conducted on three benchmark collaborative filtering datasets have demonstrated the advantage of our method over state-of-the-art methods.