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'There's no doubt that computational demands in the content business will rise over time,' says Mike Riley, chief scientist at the RR Donnelley Technology Center in Downers Grove, Illinois. 'The […]

MOST E-BUSINESS SOLUTIONS today blur the line between the insider world of trusted users and the outside world of potentially hostile attackers. The primary purpose of multi-tier architectures is to […]

I'M A MICROSOFT WORD USER. Let me rephrase that--I'm a typical Microsoft Word user. The product offers roughly a quadrillion individual features (give or take a billion) and I use […]

Whereas most IT managers have solutions in place to manage their software updates, outside forces are at work to undermine their good work. Chaos is caused within their once stable […]

THE PREVALENCE OF DENIAL-OF-SERVICE (DoS) attacks shows that cyberterrorism is alive and well--and that e-businesses and their service providers aren't doing enough to stop it. Unfortunately, most of corporate America […]

When it came time to set the pace for teamwork on a critical corporate e-mail and desktop standardization project at Quantum Corp., there was little talk of traditional carrots such […]

Outsourcing touches nearly every IT shop. But are you ready for the anxiety, the stress and potential loss of control? He was still a rising IT executive at Mutual of […]

Change is an unavoidable part of business and getting it right means the difference between a successful business and a failing one. The best way to handle change is as […]

With 80 per cent of companies renegotiating their outsourcing contracts, the time might be right to consider insourcing your company's external service provision. Andy Mulholland, chief technology officer at Capgemini, […]

When signing a long-term outsourcing agreement, it pays to be aware that prices and the demands of technology will change. Many companies commit themselves to a supplier for between five […]

l UK's electricity generating capacity is at its lowest level for yearsl IT chiefs should make plans to cope with power cuts this winter Antony Adshead antony.adshead@rbi.co.uk IT chiefs have […]

Firms are learning they have to meet IT bosses' needs BYLINE: Duncan Chapple Opinion Until recently, analyst firms such as Gartner and Ovum controlled the complicated triangle between technology users, […]

John Barr, grid specialist Sun Microsystems The story of computing is no stranger to the tale of the exotic turning into the mundane. Furthermore, technology that was developed for the […]

david taylor opinion As IT leaders, it is entirely our choice as to whether we lead our departments in cost-saving or in real, measurable profit enablers. And that decision must […]

ITmanagers who use suppliers' calculations of return on investment to justify the investment in IT in their organisations now, in their turn, face being engulfed by ROIBS Let's face it; […]

The current climate is changing how IT directors approach contracts with suppliers. CW360.com's Helen Beckett explores some of the shared risk alternatives that are supporting a slow market The buyer's […]

There is a high level of anxiety among general business managers about ensuring continuity in the event of an IT failure, from whatever cause. Paradoxically, for many of them it […]

As business leaders are indicted in the US for massive frauds that brought down seemingly indestructible companies, Nick Huber looks at how the fall-out is affecting UK investors' expectations of […]

NO MATTER WHAT your job title is, if you're involved in IT, you are responsible for software quality. Your right to complain about unstable, insecure, underperforming, inefficient, or inaccessible programs […]

HAVING WRITTEN A column directed at the CTO community for over a year, I have had the distinct pleasure of meeting and getting to know CTOs of all ages, industries, […]

WHEN ED GRANGER-HAPP sold his IT management and consulting business and joined the nonprofit child assistance organization Save the Children two years ago as CTO, he had no regrets about […]

Daniel Thomas Improving existing business processes in order to maximise resources will be the single most important challenge for IT directors in the next two years, according to analyst firm […]

While I agree in theory with the recent eWeek editorial, 'It's Time to Abandon Insecure Languages,' I think IT managers will have to do something about insecure Web sites, applications […]

MAYBE IT'S JUST semantics. A bunch of readers commented on my recent column asserting that CIOs and CTOs should spend most of their energy dealing with strategic and tactical matters […]

RECENTLY, I accompanied one of my colleagues on a trip to visit two companies competing to provide back-end services for InfoWorld. One of the companies has been doing business with […]

Christina Evans, associate, Roffey Park Institute In a business world where information and knowledge are now widely accepted as the primary source of competitive advantage, organisations are having to face […]

I can't wait until we return to normal. ah, but what is normal? Normal, to hear some people describe it, is circa 1999. That's the way we want and expect […]

The demand to cut costs is forcing the high-street banks to consider the previously unthinkable: large-scale outsourcing of IT. Nick Huber reports The financial services industry has become a testbed […]

philip taylor opinion Accountants and financial directors are often still wary of IT, however they are the ones who should be deciding how it should be applied. But what does […]

IT MANAGERS have it all wrong. Most believe that software maintenance programs are supposed to protect their investment in the software they've installed, but what's actually being maintained is the […]

Antony Adshead Telecoms providers are failing their customers because of poor integration of their back-office systems, according to research published last week by telecoms consultancy Schema. The research, which was […]

I read an article recently about a Gartner survey that concluded that 90% of companies say their competitiveness is affected by information overload. I went to the Gartner site to […]

Nick Huber Businesses can put too much trust in their suppliers when negotiating outsourcing contracts, said Ovum Holway's annual report on the state of the UK IT market, published last […]

Business continuity will win IT a place in the boardroom. Ross Bentley talks to an expert about how the events of 11 September earned it a place at the heart […]

Mike Simons CW360.com Despite tough economic conditions, barely a third of UK businesses have put IT projects on hold during the last six months. In a survey by research firm […]

MORE OFTEN THAN not, conventional wisdom is wrong because it's born of conventional thinking. One such example of that is the assumption that the rise of the chief technology officer […]

Chris Potts, director, Dominic Barrow Oscar Wilde once famously remarked that a cynic was someone who knew the cost of everything and the value of nothing. That remark applies all […]

Karl Cushing looks at last year's best and the worst outsourcing deals Outsourcing's chequered history has created the perception that outsourcing services are unreliable with users fearing that a long-term […]

elizabeth weir & chris holder opinion Recent IT press headlines illustrate the increase in outsourcing over the past few years, and the trend is likely to continue. Gartner Group estimates […]

IT executives today are under increased pressure to don a new hat: that of financial analyst. Companies are crumbling at dizzying speeds - 24 publicly traded telecom companies filed for […]

LAST WEEK, I wrote about making unpopular decisions and taking risks to drive a technology vision. In difficult times, leadership is on the minds of many CTOs. I recently attended […]

Many CRM failures have little to do with flawed technology and more to do with decisions made outside IT If, during 2000, the media predicted the rise of customer relationship […]

No analyst can wave a magic wand and solve all your troubles at a stroke, but if you choose one carefully and brief them thoroughly an analyst can clear a […]

If IT managers can prove the value and reliability of security systems businesses will be prepared to invest in them, despite the downturn BYLINE: david taylor inside track Never in […]

RECENTLY, I GAVE a keynote address entitled 'The Future of IT Management' at a software user conference, and one of the primary topics was the qualities of an effective IT […]

But when she lost her job in May during the flailing company's third round of layoffs, Ionita quickly realized that the glory days were over. Until then, her achievements in […]

John Riley There will tighter belts all round this year as IT spend growth is set to drop to 6.9% this year from 2001's 8.4%, the fourth successive annual drop […]

The best way to advance through the ranks as a technology manager is to constantly look for high-visibility projects. And you need to do that early in your career, not […]

Doing an up-front risk analysis is standard practice in many businesses, where it isn't unheard of for a company to spend the first 2% of a project's budget determining whether […]

Tightened purse strings are forcing many retail CIOs to focus on high-priority IT projects, as they stay on the lookout for creative ways to cut costs to help pay for […]