1. Cross-study Reliability of the Open Card Sorting Method
- Author
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Katsanos, Christos, Tselios, Nikolaos, Avouris, Nikolaos, Demetriadis, Stavros, Stamelos, Ioannis, and Angelis, Lefteris
- Subjects
Computer Science - Human-Computer Interaction ,Computer Science - Computers and Society - Abstract
Information architecture forms the foundation of users' navigation experience. Open card sorting is a widely-used method to create information architectures based on users' groupings of the content. However, little is known about the method's cross-study reliability: Does it produce consistent content groupings for similar profile participants involved in different card sort studies? This paper presents an empirical evaluation of the method's cross-study reliability. Six card sorts involving 140 participants were conducted: three open sorts for a travel website, and three for an eshop. Results showed that participants provided highly similar card sorting data for the same content. A rather high agreement of the produced navigation schemes was also found. These findings provide support for the cross-study reliability of the open card sorting method., Comment: ACM CHI Conference on Human Factors in Computing Systems (CHI) 2019
- Published
- 2019
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