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Although radio has traditionally been recognized as a medium dependent on listener engagement, social media platforms such as Twitter have introduced new forms of interactivity due to their real-time and networked characteristics, facilitating the emergence of novel engagement types. Employing a case study approach, this research delves into the various forms of engagement on @PRFMnews, the official Twitter handle of PRFM Radio in Indonesia. Data was collected through observation of posts and interactions on the @PRFMnews account and through comprehensive interviews with the chief editor and two online editors of the station. Document studies were also conducted throughout October 2021 to gather research data. The study yielded several findings. Firstly, Twitter has been identified not only as a source of news but also as a platform that augments listener engagement in citizen journalism. Secondly, user-to-user interactivity was evident in the manner in which users tweeted and responded to posts from both their peers and account administrators. Thirdly, user-to-system interactivity was characterized by how individuals engaged with the social networking platform itself, particularly in actions like clicking URLs and viewing media containing hyperlinks. Lastly, user-to-document interactivity was observed in the way users retweeted and liked posts on the @PRFMnews account. These findings demonstrate that the dynamics between radio stations and their listeners have evolved in conjunction with the popularity of Twitter. [ABSTRACT FROM AUTHOR]

Introduction: Social media has become one of the fastest-growing communication media in Indonesia. Its use for various purposes has been found to be very useful. Objectives: To know the usefulness of my social media contents in delivering mental health information. Methods: We gather information from the public using surveymonkeycom started on May 1st, 2017 until September 30th, 2017. We asked them to fill the survey form about their activity in social media and their opinion about my mental health awareness information. Results: 395 respondents conducted the survey. 94.9% (respondents) checked their social media accounts every day. Half of respondentsare18-29 years old range. 47.09% of respondents using social media every day to access health contents on the internet. Most of the respondents (47.8%) accessed my Facebook (5K friends and 12,887 followers) and 47.55% accessed my Twitter (35K followers). Our survey used self-assessment that used point (mentioned as a star from range 1 to 10, 1: least benefit, 10: very strong benefit). My Facebook account seemed to be the most popular social media that attracted people to get information about mental health, followed by my blog in Kompasiana Citizen Journalism and my Youtube channel (34K subscribers). Respondents founded my contents in social media to be useful with the points of 8.3 and add some knowledge to them with 8.5 points. Conclusions: Facebook, Twitter, and YouTube channel were still to be themost socialmedia that respondents thought to be informative to spread the awareness of psychosomatic issues and mental health. [ABSTRACT FROM AUTHOR]