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The article profiles Chris Ball, managing director of accounting firm Johnston Rorke in Brisbane, Queensland. It mentions that Ball plans to invest in people and create innovations to overcome the challenges brought by the global financial crisis. Ball stresses that they are having difficulty with collecting from property developers that are being squeezed by their banks. It notes that Ball envisions an improvement in the economy in January 2010.

The author discusses the advantages and disadvantages of Johnston Rorke's alliance with the Pitcher Partners national association in Brisbane, Queensland. He explains that the company's decision to join the association was driven by several factors, including the need to present itself to the market as a firm with national and international capabilities and relationships and to upgrade its audit practice to Focus software system. He adds that the company has aligned its work practices, human resources and information technology (IT).