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Changing bureaucratic structures and increasing collaboration within public service delivery create new questions for leadership. With formal authority becoming more dispersed and various actors increasingly involved, revised expectations as to who contributes to organizational coordination are emerging. We investigate how both managers and non-managerial employees use leadership behaviours and how characteristics of the organizational context affect their engagement in leadership. Analyses of survey data collected among public servants (n = 1,266) in the Netherlands show that employees both with and without formal leadership positions demonstrate more leadership behaviour in situations of higher environmental complexity, but the latter group faces more bureaucratic constraints. [ABSTRACT FROM AUTHOR]

The complexity of today's local and global challenges requires us to look critically at both the concept and the practice of leadership in society, government, business and national and international networks. This article reviews recent critiques of leadership theory and practice and focuses on the significance of purpose as a central concern. It goes on to frame multi-level leadership for the collective good as a spectrum and identifies four angles or approaches of significance. These are defined as the Intra-Organizational angle, the Macro-Meso angle, the Distributed and Shared angle and the System Wide Change angle. The article briefly reviews articles in the special issue Multi-Level Leadership for Collective Good and their connections to these approaches and concludes with a future research agenda for further expanding our leadership thinking, research and practice. MAD statement Leadership, inherently being multi-level, requires us to understand, study and practice its multi-level nature more profoundly. Moving beyond leader-centric theories to consider leadership both as formal and informal, distributed and shared across organizations and societies, will help us to address the complexities and dynamics of societal challenges. By providing a spectrum for multi-level leadership, we do not make a plea for introducing yet another leadership style. Rather, we aim to broaden our perspective by providing new angles that can be studied in more depth to support leadership to achieve what we actually collectively strive for. [ABSTRACT FROM AUTHOR]

Governments initiate major public sector reforms for various reasons. Although change leadership appears crucial, its role in implementing reforms in public organizations receives scant attention. Insights from public administration and change management literature help to bridge the gap between these macrolevel and microlevel perspectives. Our multilevel study of two youth care organizations addressing public sector reform explores how leadership behavior—and in interaction between top and middle managers—contributes to the concept of what we call change embeddedness among front‐line employees. The use of leadership behaviors during the reform that are leader centric (shaping) appear to be associated with greater ambiguity and worse change embeddedness. However, leadership focused on engaging employees and boundary spanning with external organizations seems to support the embeddedness of the reform, especially when these behaviors are connected to a clear sense of purpose around the change. [ABSTRACT FROM AUTHOR]

For the HR function to have a positive impact on performance and thus strategically add value to the organization, it has been suggested to redefine its traditional operational role. However, to gain a deeper understanding of the relationship between these HR roles and performance, their alignment with the organizational strategy should not be ignored. In this paper, we therefore focus not only on whether the operational and strategic HR roles are linked to performance, but also on the extent to which their alignment with the applied organizational strategy actually matters for performance. We carried out a survey study among 336 respondents either holding an HR function or being responsible for HR-related tasks in various organizations. We found a positive effect of the strategic role on performance, and also how it might substitute a lack of innovation strategy. Further, we found an alignment effect between a cost strategy and the operational HR role in relation to organizational performance. We discuss these findings based on the literature and provide some practical recommendations for further developing the role of HR. [ABSTRACT FROM PUBLISHER]

This study assesses the relationship between prosocial motivation and commitment to change among youth care professionals. We draw on person–environment fit theory to propose that this relationship is conditional on employees’ perceived meaningfulness of the change for society and clients. Our results confirm the expected positive relationship between prosocial motivation and commitment to change. Our analysis suggests that the moderating relationship between prosocial motivation, client meaningfulness and commitment to change should be understood as a substitutive relationship: both prosocial motivation and client meaningfulness are sufficient conditions, but the presence of both is not a necessary condition for commitment to change. [ABSTRACT FROM PUBLISHER]

We propose and test a theoretical framework concerning the relationship between transformational leadership behaviour and affective commitment to change in a public sector context. We apply change management theory to explain how direct supervisors contribute to processes of organizational change, thereby increasing affective commitment to change among employees. While the change leadership literature emphasizes the role of executive managers during change, we conclude that the transformational leadership behaviour of direct supervisors is an important contribution to the successful implementation of change. Furthermore, the results show how the specific context of public organizations determines the transformational leadership behaviour of direct supervisors. [ABSTRACT FROM AUTHOR]

The implementation of public management reform may entail radical change for public sector organizations, as it implies changes in the values of the organization. Although such organizational changes are widespread and prevalent in the public sector, the processes through which such changes take place are largely overlooked in the public management literature. By means of an embedded, comparative case study, the authors analyse both planned and emergent processes of change. Their analysis indicates that changes come about through careful reinterpretation and reframing of organizational commitments, rather than replacement of the old by the new values. Moreover, there are important differences in the leadership activities in planned and emergent processes of organizational change. They highlight the need for an increased understanding of the role of leadership in emergent processes of change. In order to successfully change public organizations, they find that the approach to change and corresponding leadership activities should be congruent with the content of the desired organizational change. Managers must dare to go beyond talking the talk and start walking the walk. [ABSTRACT FROM AUTHOR]

This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in-depth empirical and comparative studies on change processes. [ABSTRACT FROM AUTHOR]

The Myers-Briggs Type Indicator (MBTI) is one of the most common personality assessments and a frequently used instrument for team development. However, in relation to team development processes, there is little research and literature on the role of personality in general and the usefulness of MBTI in particular. This article starts with a review of the MBTI and explores the relationship between MBTI profiles and team processes using a sample of 1,630 people working in 156 teams in a Swedish industrial organization. The results show that only a small number of MBTI personality profiles have a significant relationship with team processes. Overall, the composition of teams in terms of MBTI profiles does not seem to predict team development very well. Findings suggest that the MBTI may be used as an instrument for personal development and as a vehicle for group members to gain a better understanding of each other. [ABSTRACT FROM AUTHOR]

Several theories have been developed that prescribe the team development of self-managing work teams (SMWTs). Some of these have led to models with successive linear developmental phases. However, both the theory and the empirical data show little support for these models. Based on an extensive review of team development literature, we propose, instead of linear phases, describing team development in three general team processes. These processes, internal relations, task management, and external relations and improvement, were empirically explored in a longitudinal field-study of more than 150 blue-collar and white-collar SMWTs in a Volvo plant in Sweden. The three processes were found to be consistent over time and appeared to relate to one-year-later objective SMWT performance measures for product quality, the incidence of sick-leave and long-term sick-leave. Based on these findings, a result-oriented team development approach is proposed, in which the achieved results determine the processes followed to develop SMWTs further. Also, managers and HR practitioners are encouraged to monitor the three ongoing team processes and to relate these to the desired team performance. Such an analysis should be the starting point of a dialogue between manager and team to improve the functioning and performance of SMWTs. [ABSTRACT FROM AUTHOR]

Teamwork plays a vital role in today's business environment, which is characterized by continual change and an increased demand for satisfaction by stakeholders. Teams can be understood as the basic units of an organization, as they are able to deliver improved business performance as well as improved quality of working life. This paper shows the importance of balancing the implementation and development of teamwork in organizations (that is, the "soft" issues) with the improvement of "hard" performance. Based on a longitudinal study involving more than 160 teams at Volvo Trucks in Sweden, the concept of performability is introduced to understand work teams, where this concept has, in fact, been applied at various organizations within the private sector as well as in the public sector throughout Europe. [ABSTRACT FROM AUTHOR]

This article describes a diagnostic model for empowerment in team-based organizations that portrays four dimensions of the organization's control structure: the level of routine, the nature of expertise, the level of dependence and the line of command. The combined positions of the set of job regulation tasks distinguished for these dimensions express empowerment in terms of a functional balance and a balance of authority. The diagnostic model can be used to measure the control structure in practice and to provide input for a well-founded and managerial debate on empowerment and control. The model is illustrated with quantitative data from a pilot study of 16 semi-autonomous work teams within the manufacturing industry. Considerable differences in the local interpretation of the design of the control structure by team managers were observed. In general, the empowerment of teams is rather limited. The impression given is that there is a temporary 'double control structure', meaning simultaneous bottom-up and top-down control of the teams. [ABSTRACT FROM AUTHOR]

The most popular model of team development in Dutch socio-technical literature is a linear approach, which states that teams develop in four successive phases. A method for defining the particular phase a team is in was developed a number of years ago and was recently used in a large-scale survey at Volvo's cab manufacturing plant in Umeå (northern Sweden). Thirty-seven semi-autonomous teams were studied at this plant during a seven-month period. This paper examines the development of the teams and addresses the effects of team development on overall team performance. The aspect of team development was correlated to both performance in terms of quality of working life (QWL) and business performance (BP), which is an empirically unexplored field within team literature. The linear phase approach of team development could not be proved. Nevertheless, teams were found to develop in four important areas, with each aspect significantly affecting team performance. [ABSTRACT FROM AUTHOR]

In this paper, we wit/show that the debate between advocates of lean production and the socio-technical approach has concentrated too much on the design aspect of the production structure, while neglecting the development aspect of teamwork This paper addresses the question whether it is production design or team development that explains business performance and the quality of working life. The data are taken from four departments of the Volvo truck plant in Umeå (Sweden) that is redesigning from socio-technical based assembly to line-assembly. We conclude that good design of the production structure is necessary, but not sufficient for good performance; team development is just as important, although it requires a favorable context. [ABSTRACT FROM AUTHOR]