1. Making Digital Innovation Happen: A Chief Information Officer Issue Selling Perspective
- Author
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Jinghua Xiao, Yanlin Zhang, Kang Xie, and Daniel Qi Chen
- Subjects
Strategy making ,Information Systems and Management ,Computer Networks and Communications ,Digital era ,business.industry ,05 social sciences ,Perspective (graphical) ,02 engineering and technology ,Library and Information Sciences ,Public relations ,Management Information Systems ,Officer ,020204 information systems ,0502 economics and business ,0202 electrical engineering, electronic engineering, information engineering ,business ,050203 business & management ,Information Systems ,Organizational level - Abstract
We encourage chief information officers (CIOs) to play more active roles in organizational level strategy making in the digital era and examine how CIOs could lead their organizations’ digital innovation initiatives. We propose that it is the CIO’s effectiveness in issue selling (i.e., the acts that are directed toward affecting top management teams’ (TMT) attention to and understanding of strategic issues), rather than his or her structural position, that directly influences the level of organizational digital innovation success. Nevertheless, CIO structural power should not be overlooked because it could amplify (i.e., positively moderate) the impact of CIO issue selling to digital innovation outcomes. In addition, we identify four enabling forces of CIO issue selling effectiveness: (1) CIO strategic decision-making authority, (2) CIO/TMT partnership, (3) CIO information technologies (IT)–related strategic knowledge, and (4) CIO political savvy. Matched-pair survey data collected from senior business and IT executives of 179 organizations largely support the research hypotheses.
- Published
- 2021