1. Convergent Mixed Methods Exploration of Telehealth in Bariatric Surgery: Maximizing Provider Resources and Access
- Author
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Dana A. Telem, Justin B. Dimick, Oliver A. Varban, Chad Ellimoottil, Anne P. Ehlers, and Grace F. Chao
- Subjects
medicine.medical_specialty ,Endocrinology, Diabetes and Metabolism ,education ,030209 endocrinology & metabolism ,Telehealth ,Brief Communication ,03 medical and health sciences ,Bariatrics ,0302 clinical medicine ,Health care ,medicine ,Humans ,health care economics and organizations ,Accreditation ,Bariatric surgery ,Nutrition and Dietetics ,business.industry ,Patient Acceptance of Health Care ,Telemedicine ,Obesity, Morbid ,Surgery ,030211 gastroenterology & hepatology ,business ,Resource utilization ,Healthcare system - Abstract
Background Telehealth may be an important care delivery modality in reducing dropout from bariatric surgery programs which is reported globally at approximately 50%. Methods In this convergent mixed methods case study of a large, US healthcare system, we examine the impact of telehealth implementation in 2020 on pre-operative bariatric surgery visits and provider perspectives of telehealth use. Results We find that telehealth was significantly associated with a 38% reduction in no-show rate compared with the prior year. Additionally, providers had positive experiences with regard to the appropriateness and feasibility of using telehealth in the pre-operative bariatric surgery process. Conclusions Telehealth use in the pre-operative bariatric surgery process may lead to greater efficiency in healthcare resource utilization. Insurance providers and bariatric accreditation bodies globally should consider accepting telehealth visits and self-reported weights when determining coverage decisions to ensure access for patients.
- Published
- 2020
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