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Remote consultations are now part of everyday clinical practice. The extent to which these are person focused and how well practitioners are able to meet patient needs in a safe and effective way using technology are fundamental to successful clinical outcomes. In order for this to become a reality, both patients and practitioners need to be adequately prepared, equipped and supported for the challenges of these emerging forms of patient/clinician interaction. This article looks at a range of critical perspectives and discussions which underpin this emerging clinical practice as increased use of remote consultations takes place at this point in the coronavirus pandemic and beyond.