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With the advent of the Internet and other digital technologies, contemporary businesses from all sectors are using social media for communication with consumers to engage them meaningfully with a brand. However, the use of social media for corporate social responsibility (CSR) communication is relatively new to the existing literature. Likewise, the impact of CSR communication through social media (CSR-S) on consumer emotions and behavior is, to date, underexplored. To address this, the present research aims to test the relationship of CSR-S on brand admiration and consumer purchase intention. The study proposes a direct relationship between CSR-S and purchase intention with a mediating effect of brand admiration. The data were collected from the banking consumers of Pakistan through a self-administered questionnaire. The authors distributed 800 questionnaires and received 463 questionnaires useful for data analysis, so the present research study response rate was around 59%. The data were analyzed using the structural equation modeling (SEM) technique in AMOS. The results revealed that CSR-S is positively related to purchase intention (β = 0.233). The results further showed that brand admiration partially mediates this relationship (β = 0.079). The survey respondents confirmed that their bank’s CSR communication helps enhance their purchase likelihood and their feelings of admiration for their bank. These findings will help policymakers at banking institutions better understand the importance of CSR communication on different social media platforms to achieve consumer-related outcomes.

The present study aim to investigate relationship between religion, higher profitability on investment, sharia board audit, services (faster/friendly), bank reputation, product and service quality and to know which variable more influence in selecting Islamic banks in GCC countries. The study adopted convenience sampling. 101 completed questionnaires were chosen for analysis. The study found that there is no relationship in between consumer preferences and higher profitability on investment, services (faster/friendly), bank reputation, but there is, however, a significant relation with regards to religion, sharia board audit and product and service quality and paper provide fresh insights to the Islamic banks and recommendations, study implications, future research possibilities also discussed.

The present study was designed to examine the significance of emotional intelligence (EI), perceived organizational support (POS), and its impact on organizational ambidexterity of faculty members working with standalone business schools in southern India. The study argues that the moderating effect of emotional intelligence (EI) is significant in the association between perceived organizational support and two antecedents of organizational ambidexterity of faculty members. The research on institutional exploration and exploitation ambidexterity variants highlights vital ways to realize organizational ambidexterity. Very few researchers have investigated organizational ambidexterity in the higher education sector, and no research is available on standalone business school faculty members. The study proposes a novel research framework, and the findings reveal that perceived organizational support is highly influencing two antecedents of organizational ambidexterity. The research also observes a slight moderating effect of emotional intelligence between the association of perceived organizational support and organizational ambidexterity and the positive relationship identified among emotional intelligence, perceived organizational support and organizational ambidexterity.

Marketing campaigns of organic food emphasize utilitarian benefits and psychological benefits as well as consumer culture to enhance environmental sustainability. In order to study the purchase intention of organic food, the authors developed a model using antecedents like warm glow, subjective norm, attitude and perceived behavioral control. This study examines the model for the Indian and the USA samples and thus integrated using three theories: Theory of Planned Behavior (TPB), Pro-Social Behavior (PSB) Theory with the interaction of Consumer Culture Theory. The model is estimated using the multi-group Partial Least Square Structural Equation Modeling (PLS-SEM) technique using R software with samples from India (n = 692) and the USA (n = 640). Results differ for Indian and USA samples. The expectation of the “warm glow” resulted from an environmentally friendly purchase as having a higher influence on Indian samples than that of the USA. Further, the attitude towards organic food purchase intention is stronger for US samples than the Indian, and the group difference is significant, while all the relationships that take warm glow as an antecedent have higher β for Indian samples. Moreover, the study found that attitude towards organic food is a major element for US subsamples, whereas subjective norm plays a major role in Indian samples to adopt organic food. Managerially, the present study suggests that a firm marketing its organic food must concentrate more on “warm glow” for Indian consumers in order to improve their market share.

Social media has emerged as a flexible and interactive communication medium in the present digital era. Contemporary businesses use social media to achieve different communication objectives. However, using social media as a communication medium for corporate social responsibility (CSR) communication with stakeholders like, consumers is not well-explored in the existing literature. Furthermore, prior studies have also failed to consider the blend of CSR communication and social media to achieve consumer-related outcomes, for example, their loyalty and purchase likelihood. To this end, the objective of this study is to examine the relationship of the CSR communication of a bank through social media with consumer loyalty and purchase intention. The current study also proposes brand admiration as a potential mediator between this relationship. The data were collected from the banking consumers through a self-administered questionnaire in a developing economy. The data were analyzed through the structural equation modeling (SEM) technique using AMOS software. The results of the current survey confirmed that CSR communication of a bank on social media has direct and indirect, via brand admiration, relations with consumer loyalty, and purchase intentions. The outcomes of this survey will be helpful for the policymakers to understand the importance of CSR communication on social media to enhance the loyalty, and purchase intention of banking consumers.

The purpose of the current study is to investigate the role of the Islamic financial system in recovery post-COVID-19 and the way Fintech can be utilized to combat the economic reverberations created by COVID-19. The global financial crisis of 2008 has established the credentials of the Islamic financial system as a sustainable financial system which can save the long run interests of the average citizens around the world while adding value to the real economy. The basic ethical tenets available in the Islamic financial system make it more suited and readymade to fight the economic aftershocks of a pandemic like COVID-19. The basic principles of ethical Islamic finance have solid connections to financial stability and corporate social responsibility within the wide-reaching business context. With the emergence of Financial technology (Fintech) it has provided a missing impetus to the Islamic financial system to compete on equal ground with its conventional counterpart and prove its mettle. The study uses discourse analysis along with the content analysis to extract content and draw a conclusion. The findings of the study indicate that COVID-19 pandemic has provided the opportunity for the social and open innovation to grow and finance world have turned to open innovation to provide a speedy, timely, reliable, and sustainable solution to the world. The findings of the study provide significant implications for governments and policy makers in efficient application of Fintech and innovative Islamic financial services to fight the economic consequences of the COVID-19 pandemic.

Purpose - This paper aims to review research on the topic human resource information system to establish the current body of knowledge, on this regard, to suggest some promising avenues for future research. Design/methodology/approach - The present study consists of a systematic review of 155 referred articles on human resource information system. Findings - The findings contribu This paper aims to review research on the topic human resource information system to establish the current body of knowledge, in this regard, the researchers suggest some promising avenues for future research and the study consists of a systematic review of 155 referred articles on human resource information system. The findings contribute to a more holistic view of the topic and complement the study of human resource information system. Additionally, a conceptual framework is proposed that aims at guiding and informing future research activities. This study may not enable a complete coverage of all articles in the field of human resource information system. However, based on the selected research methodology, it seems reasonable to assume that the review process covered a large share of studies available. And moreover to the best of author’s knowledge, there is no systematic review on human resource information systems previously published in academic journals. te to a more holistic view of the topic and complement the study of human resource information system. Additionally, a conceptual framework is proposed that aims at guiding and informing future research activities. Research limitations/implications - This study may not enabled a complete coverage of all articles in the field of human resource information system. However, based on the selected research methodology, it seems reasonable to assume that the review process covered a large share of studies available. Originality/value – To the best of author’s knowledge, there is no systematic review on human resource information systems previously published in academic journals. Keywords: human resource information systems, HR acquire, HR develop, HR pay, HR retain, HR interact, systemic literature review Paper type: Literature review