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The purpose of this article is to examine key management principles that are crucial for sustainable social media engagement with library customers. To explore these principles, the Strategic Social Media Marketing Framework was applied in interviews to contextualize the management considerations of preselected Nigerian university libraries (n = 6) with social media accounts. Interview results reveal that clarity of purpose and adequate planning are lacking in the approach adopted by libraries for social media marketing, yet these are established as essential ingredients for creating and sustaining social media engagement. Against this background, a framework was developed to provide a high-level guide for social media management with both practical and theoretical implications. [ABSTRACT FROM AUTHOR]

This paper reports on research into undergraduate students' engagement with university library social media. Social media (SM) applications enable university libraries to reach users in ways that may better meet their needs and preferences, but evidence suggests that undergraduate students' engagement with library social media is limited. This raises the question of whether libraries have a good understanding of student preferences for library SM content and approaches and whether students want to engage with the library at all through SM applications. This research aimed to identify if, how and why undergraduate students in select Nigerian universities engage with their library's SM through a questionnaire survey drawing on the Elaboration Likelihood Model (ELM) of persuasive communication. The results indicate that most students are unaware of university library SM posts. Those who are aware prefer content related to events and happenings on campus as well as news about library service developments. Results of the multiple regression reveal that students attach importance to the content of SM posts suggesting that the university library may still be able to reach them through social media for more meaningful interactions. Recommendations for the management of the content and approach to SM communications for university libraries are provided. [ABSTRACT FROM AUTHOR]

This study examined the process of retrospective catalogue conversion (RCC) in selected federal university libraries in Nigeria. The specific purposes aimed identifying the resources for RCC, methods employed, competency possessed by the library staff for the process, problems associated with it and the appropriate strategies. The design of the study is descriptive survey, areas of the study were University of Nigeria, Nsukka, Enugu State, University of Lagos, Lagos State and University of Port Harcourt, Rivers State and the population consisted of 42 professional and paraprofessional librarians. Findings reveal thus: basic resources are networked computers, scanners and printers; proficiency in use of computer is the basic competency; problems include inadequate computer systems, frequent change in technology and poor internet connectivity. It recommended that Nigerian university libraries will fare better when adequate computer systems are made available, as well as training of staff, dedicated internet bandwidth among others. [ABSTRACT FROM AUTHOR]